communication

1. People Respond
To Cultural
Differences in
Communication
NGUYEN DUY KHANH
NGUYEN HOANG HAN 337646

2. Content.
 Introduction.
 The importance of responding in communication.
 Steps how people should respond to cultural differences in
communication.

3. Introduction.

4. How do people respond to cultural
differences ?
IGNORE
FAIL
RECOGNIZE MANAGE
IG NO RE
RE CO GN IZE
FA IL
MA NA GE

5. Important of responding in
communication.
 Communication: is complex activity involving
.words,
.body language ,
.voice tone and volume,
.the topic under discussion
 Communication is really important because it is an element of success in
everything in life
 Bad communication : Damage the relationship between others
 In Business : . Lost time and effort
 . Missed opportunities

6. Steps people should respond to
different culture in business.
Give proper personal space : different country have different
norms regarding what personal space is public. It can be aggressive if
stay closed in some countries.

7. Learn about their culture.
 Learn about:
.the greetings,
.the goodbye rituals,
.the before-meal ceremonies,
.the food,
.the clothes.
If some catch your fancy, you might even try them! This will help you
understand people from other cultures.

8. Learn about their culture.
CUSTOMS
CULTURAL
BACKGROUND
WORDS
BODY
LANGUAGE
ACTIONS
GET THE DEAL
MANNERISM GESTURES

9. Learn about their culture.
There is no better tool for effective communication.
If something strikes you as funny or inappropriate, if you feel the
other person is neglecting you or is offended, simply ask him what you
can do to remedy the problem. Grievances are like silence- broken
when they are spoken out.

10. Learn about their culture.
LANGUAGE
BARRIERS
SPEAK
LOUDLY
BE MORE
ASSERTIVE
AGGRESIVE
MORE
PASSIVE
SPEAK
SOFLY
NEUTRAL
TONE
CONSCIOUS
EFFORT
SHARING IDEAS
GIVING DIRECTION
MAKING SUGGESTIONS

11. Learn about their culture.
Do not Belittle Religion
Most people believe passionately in their religions, and what strikes
you as unreal, may be his constant truth. If you have trouble dealing
with it, you may wish to skirt the topic of religion altogether.

12. Learn about their culture.
POLITICS
CONFLICT
POLITICAL
MATTER
NATIONALISM
GOVERNMENT
PRIDE

13. Learn about their culture.
TECHNOLOGY
TIME ZONE SPEAKING
CLEARLY SLOWLY
REASONABLE
TIME

14. Conclusion.
 Once again, responding in communication is really important,
especially to different culture. It decides either things go well or not,
and people should follow at least one of these steps above to have
a better responding to different culture in communication.

15. Thank you for listening