1. Cirrcullum Vitae
Abhishek Sikarwar Cell +91-8422979607
. abhishek.sikarwar1988@gmail.com
Total Experience:2.9 years
Professional Profile
Professional Experience
ESDS Software Solution Pvt Ltd.
I System Engineer in NOC .
September 2015 to Till date
 Managing and maintaining End to End Issues of Data Centres
 Full installation of blade chassis server like dell ,HP etc.
 Validating and resolving Salesforce cases created by clients and/or support team while keeping SLAs in mind.
 Managing and maintaining Hyper V virtual infrastructure of 50+ hosts and 1500+ servers.
 Working on critical server alerts/Warnings reported by Emagic
 Resolving storage issues like zoneing and etc.
 Providing 24x7 on-call technical support when required
 Providing supporting during client migration and working on new client provision requirements.
 Following standards of Incident and Problem management as per ITIL Process.
 Working on network in Juniper Devices
 Full End to End installation of all type of server like DELL,HP,IBM.etc

2. Technical Environment – Windows Server 2008; Windows Server 2012; Hyper-V, VMware, vCenter, vSphere.
IT Mantra Technology Pvt Ltd.
I.T. Engineer Working in Inox Leisure ltd.
September 2014 to September 2015
 Managing and maintaining multiple hosted domains on Windows 2003 server, 2008 server and 2012 server.
 Responsible for all second and third level server related issues.
 Responsible for continuous process improvement.
 Validating and resolving Salesforce cases created by clients and/or support team while keeping SLAs in mind.
 Working on critical server alerts/Warnings reported by MS SCOM.
 Providing 24x7 on-call technical support when required
 Providing supporting during client migration and working on new client provision requirements.
 Performing application health checks as a part of proactive measurement
 Basic SQL administration.
 Following standards of Incident and Problem management as per ITIL Process.
 Generating and manipulating reports out of Salesforce, SCOM..
Technical Environment –Windows Server 2003; Windows Server 2008; Windows Server 2012; VMware Server; MS
SCOM.
Saif Technology Surat

3. I.T. Engineer working in Inox Leisure ltd.
August 2013 to September 2014
 Handling a team consisting of 5 members, preparing monthly shift schedule and assigning work to every team
member.
 Operating and monitoring servers.
 D Windows servers.
 Responsible for continuous process improvement
 Co-ordination with various internal service providers for retail automation project such as security, backup
management. Also co-ordination with different vendors to ensure requirement is met and service levels are
maintained.
 Backup and Recovery Administration using HP Openview Data Protector.
 Creating Backup policies on HP Openview Data Protector V6.00
 User account and Group management.
 Backup and restore management, media pool management.
 Call logging in HP Open View Service Desk – Service Calls, Incident, and Request for Change etc.
 Preparation of server performance status and uptime reports on daily/weekly/monthly basis.
 Generating each and every day critical server’s graph using HP Operations Manager and submitting same to
ops manger
 Taking Daily, Weekly and Monthly backups through Data protector.
 Well conversant with Windows platforms, Tape Libraries, Backup drives, etc.
Technical Environment – Windows Server 2003; Windows Server 2008; HP Operations Manager;HP Data Protector;
and IBM Storage.
.

4. Professional Accomplishments
 Administering and Working in Inox as an It.engineer consisting Microsoft Windows Server 2003, 2008.
 Working knowledge on ITIL Process.
 Networking
Education
B.E. (IT.) S.R.I.T.S. COLLEGE, RAJIV GANDHI PROUDYOGIKI
VISHWAVIDYALAYA, BHOPAL (M.P.) PASSEDOUT (2010)
10% 58% passed from C.B.S.E. Board
12% 60% passed from M.P. Board
B. E. 62% Passed from R.G.P.V. University
Languages known
 English
 Hindi

5. Personal Information
Date of Birth: 22th January,1988.
Marital Status: SINGLE.
Nationality: Indian
Sex: MALE.
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
ABHISHEK SIKARWAR