1. RESUME
SUNIL S
Mobile: +917411870575 Email: sunil.mvl@gmail.com
Objective:
Looking for position in a challenging and teamwork-oriented environment to apply my Technical and
interpersonal skills and further refine them.
Experience:
2.5 years of experience in Windows administration, Application support, Server Support
Experience Details:
I. Organization : IBM Info servicesPvt ltd
Client : ABB India Pvt Ltd
Designation : Server Engineer.
Period : From April 1st
2016 to till date .
II. Organization : Dell India PVT LTD
Client : Wipro GE Health care
Designation : L-2 Senior support Engineer
Period : AUG 2014 -AUG 2015
III.Organization : OUR TEAM SOLUTIONS
Designation : Desktop Support Engineer in Datacenter for supporting servers
Period : AUG 2013 -july 2014
:
JOB RESPONSIBILITIES:
ABB India Pvt Ltd
 Working on Tickets as per SLA basis to meet customer requirements.
 Handle the tasks of managing data backup of servers through the checking backup logs and file
restoring process.
 Perform regular maintenance of servers through installation of software upgrades, patches and
hardware upgrades.
 Performing the Security Health check of Each Servers as per the Schedule.
 As per the Business Requirement Upgrade the Servers and Software with Perfect Plan of action.
 Depending on customer Requirement Creating the Group Policies and update in Domain Level.
 Performing daily system monitoring, verifying the integrity and availability of all
hardware, server resources, systems and key processes, reviewing system and application logs.
 Responsible for identifying, monitoring, and responding to risk as well as managing compliance issues
like User login issues, performance issues, Password Change.

2. Installing and configuring Windows 2008,2012 R2 and maintaining server infrastructure.
 Operate, monitor and maintain efficiency of the Servers within the Data centre Environment.
 Coordinating with Vendors for any Hardware or Software issues.
 Analyzing log and Event viewer files, Disk Usage, CPU and Memory Monitoring.
 Having working experience in ticketing Tools(service now,summit,IBM(IS helpdesk)
 Generating the Dashboard and reporting.
 Taking backup of Servers using Tivoli Storage Manager (TSM) tool
 Installation, migration, and maintenance of Windows Servers.
 Managing and working skill on Vsphere and VM workstation
 Generating daily, monthly, yearly reports on Servers’ utilization
 Taking backup of Servers using symentic Tool(veritus)
 Installation and configuration of McAfee Anti-virus and patch-management.
Dell India PVT LTD
 Microsoft Active Directory- installing, troubleshooting, maintaining( Which includes Account
creation, Password reset, User permission, ID deletion etc).
 Managing McAfee encryption console for machine encryption (Creating users and synchronization
of systems).
 Proficient in supporting Symantec Endpoint protection manager server and workstation client in an
enterprise environment (which includes installation, configuration, troubleshooting).
 Installing SEP 12.1 unmanaged client on Lab Machines and monitoring risk logs, Weekly scan and
live update of the machines.
 Administrating client operating system like Win Vista, XP, 7.
 Application support for client applications over the remote.
 Windows server Installation, Management, Server Migrations, Windows Services(ADS, DNS,
DHCP etc).
 Data backup Using Symantec Exec data backup.
 Handling group policies with different OU as per the buisness requirement.
 Monitoring the ticketing tool and closing the ticket as per the SLA given.
 Monitoring the Severity tickets.
 Handling issues of Director, Executive Director and Partners (VIP).
 Creating and monitoring a users accounts for Cisco IP Phones.
 Giving share folder access for users on File servers.
 Co-ordinating with vendor for hardware issues, license issues and application issue.
 Recovering the data from encrypted Hard drives using McAfee recovery tool.

3.  Technical Support for MS Office(Office 03, 07,10 and 13),Outlook configuration and
troubleshooting.
Technical Skills:
 Windows Operating Systems (Windows 2003 Sever, 2008 Sever, 2012 Server, XP, 7, 8).
 Antivirus: Symantec Endpoint Protection, MacAfee, TrendMicro.
 Backup, Restore and Recovery.
 Knowledge on Cisco IP Configuration.
Educational qualification:
Completed BE (Information Science in NIE Institute of Technology Mysore) in 2013.
Completed PUC from Karnataka PU Board in 2008.
Completed SSLC in 2006.
CERTIFICATION / TECHNICAL SKILL SET:
A+, N+, MCSE (Course completed), MCITP (Course Completed), Windows OS (Windows Vista, XP, 7, 8,
Windows server 2003, 2008, 2012), CCNA,
Personal Particulars:
Name : sunil s
Father’s Name : Shivanna
Sex : Male
Date of birth : 22/03/1990
Marital status : Unmarried
Languages Known : English, Kannada and Telugu.
Address : , #11/1, N.E.S. Extension,
4th cross, behind old court,
Malvalli taluk, Mandya.
Mobile : 7411870575
Declaration:
I hereby declare that the above mentioned details are true and correct to the best of my knowledge
and belief.
Place: Bangalore Yours Sincerely,
Sunil S
Date: