1. Pavankumar Kakarla
Kbpavankumar@yahoo.co.in +91- 9884737979
I am an experienced System Administrator with 6+ years of experience in IT Infrastructure
Management field that includes around 2+ years of experience in SCCM 2012 Administration.
I have good hands-on experience in Installation, configuration & administration of SCCM 2012
and Windows Server 2008, 2012.
I hold a B.Tech in Information Technology from Sriram Engineering college, Anna University
and MBA in Technology Management from Anna University.
I have a very good logical, analytical and technical skills suitable for process design,
development, implementation and production support, coupled with good communication
and interpersonal skills.
Core Competencies
 System Center Configuration Manager (SCCM 2012)
 Windows Server 2008/2012
 Windows Client operating systems.
 ITIL v3 process
 Knowledge in ALTIRIS
 Basic understanding in SCOM, VMware, SQL Server queries and PowerShell
Certifications
ITIL V3 Foundation
MCSA - Windows Server 2012
SCCM 2012
German Language A1 Certified

2. Employment History
Employer Designation Duration
Robert Bosch Engineering and
Business Solutions
Senior Software Engineer Jun 2013 – Till date
Tata Consultancy Services Senior Process Associate July 2012 – May 2013
CSS CORP
Systems Engineer Apr 2011 – July 2012
Assistant Systems Engineer Mar 2010 - Mar 2011
 Customer Co-Ordination
Awards & Reorganizations
Best Associate in Customer Engagement – Q4 in 2014 - Bosch
Star performer for the Quarter (2012) – TCS
Emerging Talent of the year (2011) – CSS Corp
Roles & Responsibilities handled
 Team Lead/Team Member
 Project Quality Analyst

3. Project Details
Project Name Software Distribution for BOSCH NA region
Client BOSCH North America Region
Duration Jun 2013 – Till date
Technology SCCM 2012, Windows 2008/2012 Server, ALTIRIS
Roles Team Lead/Member, Customer Co-ordination & Project Quality Analyst.
Key Deliverables
 Releasing security updates, packages, service packs and patches to pre-
production environment as part of testing before distributing and deploying
into production.
 Distributing and Deploying security updates, packages, service packs and OS for
around 30,000 client machines and 80+ Servers in North America Bosch
locations via SCCM after change approvals as per Change Management process.
 Installation and configuration of various Site system roles on site servers
 Configuring Boundaries and Installation of Distribution points.
 Creating collections as per the requirement to deploy applications.
 Responsible for managing and maintenance of distribution servers, services,
disk space issues and also performing Daily & weekly Health Checks of
distribution servers.
 Synchronize software updates using Software Update Point (SUP).
 Supporting users to resolve the incidents via Incident management tool and
emails.
 Monitoring logs for success & failure of packages, patch installation and
resolving the issues.
 Generating reports for patches and participating in the security meetings to
check the compliances.
 Coordinating & attending meetings with package owners and development
team to troubleshoot and fix package installation and other related issues as
part of Problem management.
 Weekly Coordination with Customer for various project and process activities to
provide the deliverables as per the requirement to the end users.
 Attending CAB meetings and performing changes as per the requirements.
 Handling a 10 member team, responsible for scheduling rosters and providing
training to team members on new issues.
Additional
Deliverables
 Supporting project manager in drafting PLA, SLA and other management related
documents as part of internal management activities.
 Supported ISO 20k & CMMI audit document preparation for my current project
and took part in internal audits for ISO and CMMI.
 Responsible for preparation of Monthly status reports and Project quality status
report documents on a monthly basis.
 Took technical interviews for recruiting associates in RBMX location.

4. Project Name Lloyds Banking Group
Client Lloyds Banking Group (LBG)
Duration July 2012 – May 2013
Technology Windows 2003/2008/2012, SCOM Server Monitoring
Role Windows Administrator
Key Deliverables
 New OS Build in Physical & Virtual environment.
 Server configuration and administration.
 Monitoring servers and applications via SCOM
 Monitor the performance of the systems and applications and sending reports
to respective teams
 Creating, Deleting, Managing User accounts, Groups and OUs on Windows
Servers.
 Configuring File and print servers in windows servers.
 SCOM Daily Checks and Weekly Checks
 Troubleshooting issues via Ticketing tool
Project Name Fourth Wall Media
Client Fourth Wall formerly Microsoft cable TV advertising
Duration March 2010 - July 2012
Technology Windows Server 2003/2008
Role System administrator
Key Deliverables
 Installation of operating system, configuring services and Application software
 Installing Troubleshooting application software problems.
 Troubleshooting of daily server’s issue.
 Provide in-depth high level diagnostics on all problems or issues encountered
with the infrastructure.
 Experience in Large enterprise windows infrastructures 300+ servers
 Implementing the group policies as per the customer needs.
 Resolving all tickets within SLA timeframe.
 Working in a 24/7 environment with an efficient team to meet the Service Level
Agreement.

5. Education Details
Personal Details
DECLARATION:
I, hereby, solemnly declare that the above mentioned information is correct up to my
knowledge and belief. I bear the responsibility for the correctness of the above mentioned
particulars.
Date: 12th October 2016
Place: Coimbatore [K.PAVAN KUMAR]
Education Master of Business Administration
From Anna University
Duration Aug 2009 - Sept 2011 (Distance Education)
Degree Technology Management
Percentage/Grade 64% (First class)
Education Bachelor of Technology
From Sriram Engineering College, Anna University
Duration Aug 2005 - June 2009
Degree Technology Management
Percentage/Grade 71% (First class)
DOB 02nd Dec 1987
Contact Address #354/2, Balamurugan Street,Coimbatore-641004
Email & Mobile kbpavankumar@yahoo.co.in & +91 9884737979
Languages English,Tamil,telugu & Basic German