1. Implementing a Doctor-Patient
Portal for Meaningful Use
Kajal Desai
Preceptor: Steven Levin, MD
Eric B. Chandler Health Center Robert Wood Johnson Medical School
PLANNING
•Understanding the benefits & barriers to
portal implementation
•Plan and prepare different tactics
•Layout potentially disruptive issues that
can be combatted
IMPLEMENTATION
•Test different and identify the best alluring
method
•Illustrate the benefits through brochures
and flyers
•Gain patients interest and specifically
explain procedure to register successfully
OPTIMIZATION
•Keep alluring patients
•Analyze trend
•Improve tactics
2015 2016
Patient Visits/day 425 415
Phone calls/day 450 300
Direct
Message/day 0 7
Patients
Enrolled/day 0 6
Bring awareness of the doctor-
patient portal and enforce the
usage amongst patients at the
Eric. B Chandler Health Center.
• Register patients in a simple-
workflow compliant-manner
• Secure electronic messaging
allows communication with
doctor
• Schedule appointments and
view personal charts
• Decreases the workload for the
staff and doctors
• Patients understand portal and
use for reasons intended
I would like to thank Dr. Steven
Levin, my preceptor, and Ann
Marie Hill for teaching me the
value and importance of
scholarship.
Future plans include collecting
more data to measure
outcomes Future
recommendations would
include identifying the true
intent of the portal.
photo by Binguser:http://centralbucksspecialists.com/?page_id=109
Eric B. Chandler Health Center