1. Engr. ZAFAR IQBAL
Hanif Bhukthwar Agriculture Industry G.T Road, Kot Addu
Tel: 0333-6146957, E-mail: zafar.iqbal210@gmail.com
: 03458464423,E-mail Iqbal.zafar@gfg.com.pk
Religion: Islam
Date of Birth: April 16, 1983
Marital Status: Married
Professional Experience
 Siemens Pakistan Engineering. October-2010 to Nov 2013
Executive Engineer
I have been workingwith M/s Siemens Pakistan in Customer Services Div in Service Delivery
Department, where I have worked on different projects includingrehabilitations & Shutdowns.
 GREAVES Pakistan Pvt ltd. Nov -2013 till to date
Manager Sales And Service (Regional In charge North )
I have been workingwith M/s Greaves Pakistan pvtLtd in Customer Sales & Services Div, where I have
worked on different projects includingrehabilitations& Shutdowns.
I also worked as officein charge managingsales and serviceactivity in different deport likeGen sets, CNG
Compressor, Ups, Solar and AC division.
Professional Education
 B Sc. Electronics Engineering Grade A Multan
NFC Institute of Engineering & Technical Training(BZU)
 Certificate from PEC (Pakistan Engineering Council Accredited the Degree)
Sr # ELETRO/10988 in 2009 2004-2008
Project
 Installation,testingand commissioningof 3200Acircuitbreaker at M/s Lalpir Power Limited (365
MW).
 Meggering and HiportTesting of 11KVA Panel at M/s Colony textile Mill Multan.
 Testing and Commissioningof 2x2500KVATransformers at M/s Acro SpinningMills.
 Testing and commissioning of two no’s of bypass/Changeovers panel of VVVF Panel.
 Supervision of installation testingand commissioningof 10-500KVA Diesel Generator.
 Testing and Commissioningof 9x250KVAGen sets at APS Air BaseMultan dewatering project,
Managing,Monitoring, supervision & Controllingof 24 hrs Team Operation.
 Installation,testing& commissioningof 5x350 KVA DG sets at divisional construction project
BWP,Rajanpur & DG Khan
 Project Manager at Metro Multan Mega Project
 Bed Activity of Dg Sets & Elevators
 Testing Commissioning& installation of 21x100KVA& 21x 200KVA DG Sets
 Installation of ATS Panel
 Foundation pit
 Power cables layingvia trench
 Earthingwith earthing pits
 Managingof 50 operators for 24hrs operation
 Complete coordination with consultantOsmani Engineering& MDA Multan Team
SALES ACTIVITY
 Sales Of Gen Sets likeDiesel Gen Sets 2x100KVA 2x200 & 1x350KVA to M/s Faisal ChicksMultan
 Sales Of Gen Sets likeDiesel Gen Sets 1x100KVA 1x200 & 1x60 KVA to M/s crystal Feed Multan
 Sales Of Gen Sets likeDiesel Gen Sets 1x100KVA 2x45 to M/s Roomi Cotton Multan
 Sales Of Gen Sets likeDiesel portable4x6.8KVA 2x5KVA to different customer.
 AMC & 24 hrs operators Operational contractwith Daily JangOfficeMultan Dg Sets
 Sales Of Rental gen sets to different customer likeDiesel Gen Sets.
 Sales of Portabledomestic petrol, LPG & Gas gen sets 1KVA to 7KVA
.
Services Execution Skills
 Supporting sales activities concerned to Generating Set.
 To arrangethe delivery of consumables and spares regarding Generating set services.
 To arrangethe delivery of Top, General & major overhaulingof Generating sets.
 To arrangethe delivery of Top, General & major overhaulingof CNG Compressor COMPAIR.

2.  Preparing,establishing& monitoringof servicebusiness strategy includingspareparts business based
on business objectives established by BU management related to repairing, troubleshooting,
maintenance and overhauling of Diesel Engines, Generating sets.
 Sales & Marketing of Spare Parts of engines, Generators, alternators & allied switchgears.
 Monitoring,the effectiveness & efficiency,supervision & control of “After sales Services”activities like
customer complaints handling, Spare parts Business, repair, installation & commissioning, routine
maintenance contracts etc. Ensuringavailability of necessary supportspares parts inventory & tools for
maintenance & repairs. Including monitoring of Registering, responding & monitoring of attending &
troubleshooting of reported customer complaints during warranty period as well as reported after
warranty period in accordance with established procedure
 Managing, Monitoring, supervision & Controlling of Operation and Annual Maintenance Contracts of
Generating Set which are installed on various customers/ projects in communication, banking and
many individual sectors.
 Receiving customer complaints / service calls round the clock & seven days a week and Deputation of
personnel for after sales & monitoring their performance during working hours and as well as after
working hours & in holidays.
 Providing after sales services & post-delivery backup support to customers with the aim of achieving
enhanced customer’s satisfaction.
 Establishing systemized customer focused activities to understand their current & future needs &
striving to exceed customer expectation..
 Analyzing on monthly basis, customer complaints and submission of report to management with
suggested corrective / preventive actions.
 Monitoring & controlling updated register / control chart of customer complaints & other “After
Services” activities.
Personal Abilities
 Around six years of experience in Siemens Pakistan & Greaves Pakistan, I am confident about my
accomplished technical and engineering capabilities, creative problem solving abilities backed by
strong managerial and leadership skills and business acumen which contribute positively to the
organizational bottom line.
 Highly self motivated individual with strong entrepreneurial spirit assertive and having a competitive
spirit and an optimistic attitude with the desire to rise above the rest who is committed to implement
quality improvement techniques that drive business operations to success.
 Worked successfully in differentcapacities,dynamic and challengingroles in the complex organization
– Siemens. I have got many feathers in my hat. Starting from swift management and supervision of
production function, I have excelled in different seasons of the organizations with my positive attitude
and lately I have been a major contributor towards turnaround of a manufacturing business in deep
financial crunch
Personal Skills
o Cooperative, energetic and team-oriented individual, highly motivated to win.
o Hard worker & appreciate Team work spirit and Ability to work under pressure.
o Ability to communicate effectively with co-workers and managers.
o Technical supporting and problems solving and Decision Making Skills.
o Effective communication skills and Human relations.
o Motivation for learning new technologies & skills quickly who believes in life-long learning and
willing to learn and develop myself
o Capability for solving up normal problems and solving a lot of major problems in a very effective
way.
o Positive and logical approach to troubleshooting, and learning skills.
Great customer serviceattitude