1. ALOK VYAS
Mobile: +91 – 9974766669/8140780744  E-Mail: alokkumar.vyas@gmail.com,alokvyasis@rediffmail.com
Sales / Service Operations
Seeking career enhancements with a reputed organisation in Construction Equipment industry
Location Preference: AHMEDABAD
CAREER ABSTRACT
Currently Serving KOBELCO CONSTRUCTION EQUIPMENT INDIA PVT LTD as HEAD
MARKETING-GUJARAT
Responsible for managing growing customer base within the region-Gujarat, whilst continuing
to grow the business by building new clientele through the ongoing sale of KOBELCO
Construction Equipment.
 Qualified B.E. in Production with 10 years of experience in Sales, Service Operations, Client
Relationship Management.
 An effective communicator and team player with excellent analytical and problem solving skills.
 excellent communication and interpersonal skills.
 have sound prospecting, negotiating and closing skills.
 excellent customer relations and an ability to motivate and influence others.
 a solid understanding of machine specifications and working applications gained through industry
experience
 an ability to work without direct supervision.
 ability to work outside of normal working hours and travel when required.
 CRM program understanding with good computer skills utilising Microsoft based applications.
AREAS OF EXPOSURE
 Facilitating in spearheading the entire gamut of tasks pertaining to Sales and Business Development.
 Planning and effecting predictive & preventive maintenance schedules for various equipments to increase
machine up time & equipment reliability.
 Implementing maintenance schedules and carrying out periodic checks to ensure performance of various
equipment and maintaining requisite documents for the same.
 Supervising overhauling and assembly of the reconditioning engines, transmissions, differentials, torque
converter, fuel injection pumps as per the recommended service procedures.
 Maintaining and ensuring stringent adherence to quality standards, norms & practices, identifying gaps and
taking corrective action.
 Ensuring prompt resolution of employee grievances to maintain cordial management-employee relations
and organising training for them as and when required.
 Maintaining cordial relations with customers to sustain the profitability of the business and handling
customer grievances and resolving their issues for customer retention.
 Facilitating in spearheading the entire gamut of tasks pertaining to Sales and Business Development.
Sales
Service Operations
Client Relationship
Management

2. CAREER CONSPECTUS
Since July’15 with KOBELCO CONSTRUCTION EQUIPMENT INDIA PVT LTD as HEAD
MARKETING-GUJARAT
Key Deliverables:
 To Handle and Promote the KOBELCO Construction Equipment-Hydraulic Excavators for Gujarat .
 To Handle the Daily,Weekly and Monthly Activities of Dealer and encourage the Dealer-Authorised for
Gujarat for doing Retail Sales of Excavators and Parts and Service Business.
 Budgetry Plan and Strategize for the Business in the state on a yearly Basis and Review the same.
 Meeting with the Existing Customers,Competition Customers,Construction,Earthwork Contractors,Quarry
owners and Road project Contractors for promoting and pitching our products.
 Strategic planning for Tracking the Projects and Contract Award Details and Engage with the new and
existing customers and Pitching for KOBELCO Machineries.
 Building Relationship with the customers and Pitching for Conversion.
 Responsible for managing growing customer base within the Branch, whilst continuing to grow the
business by building new clientele through the ongoing sale of Construction Equipment,Generating
Revenue through Parts Business from the existing Customers and generating service revenue by
promoting the soft products like maintenance and repair contracts.
 Training and educating the team members for achieving their respective targets and developing skills to
achieve the same.
 Dailiy,weekly,monthly tracking and reporting of the sales,service and Parts MIS to work towards
developing the State as the Profit Centre.
December’ 14 to June’15 with Kaveen Infra Solutions Pvt Ltd-Authorised Dealer of Tata
Hitachi Construction Machinery Co. Limited for Kutchh,North and South Gujarat as
Branch Manager-Surat
Key Deliverables:
 To Handle and Promote the Tata Hitachi Construction Equipment for Surat Branch for Excavators and
wheeled equipments like Backhoe Loader,Wheel Loader,Soil Compactor and Motor Grader.
 Meeting with the Existing Customers,Competition Customers,Construction,Earthwork Contractors,Quarry
owners and Road project Contractors for promoting and pitching our products.
 Strategic planning for Tracking the Projects and Contract Award Details and Engage with the new and
existing customers and Pitching for Tata Hitachi Machineries.
 Building Relationship with the customers and Pitching for Conversion.
 Responsible for managing growing customer base within the Branch, whilst continuing to grow the
business by building new clientele through the ongoing sale of Construction Equipment,Generating
Revenue through Parts Business from the existing Customers and generating service revenue by
promoting the soft products like maintenance and repair contracts.
 Training and educating the team members for achieving their respective targets and developing skills to
achieve the same.
 Dailiy,weekly,monthly tracking and reporting of the sales,service and Parts MIS to work towards
developing the branch as the Profit Centre.
15 May’ 13 to 21 Nov 2014 with Westindia Equipments Pvt Ltd-(An Austhorised Dealer of Volvo
Construction Equipment), Ahmedabad as Dy. Sales Manager-RM
Key Deliverables:
 To Handle and Promote the Road Machineries products i.e Pavers,Grader,Compactors for Entire Gujarat.
 Meeting with the Existing Customers,Competition Customers,Construction and Road project Contractors.
 Strategic planning for Tracking the Projects and Contract Award Details and Engage with the new and
existing customers and Pitching for Volvo Equipment.
 Building Relationship with the customers and Pitching for Conversion to Volvo Equipment
 Responsible for managing growing customer base within the region, whilst continuing to grow the
business by building new clientele through the ongoing sale of Volvo Construction Equipment.

3.  Promoting the Road machineries i.e Compactors- Soil and Asphalt,Pavers-Tracked and Wheeled,Motor
Grader
Significant Highlights:
 Gained exposure to CRM.
 Recognised for maintaining and developing good working relationship with customers.
 Played a key role in organising trainings for crew and technical staff.
 Pitching for business development with the new clients.
Since July’ 12 to April’13 with Airmark Hvac System,Mumbai as Sales Manager
Key Deliverables:
 Meeting with the Architects,Turn key project Contractors,Hvac Consultants
 Strategic planning for revenue generation through parts sales and Annual maintenance Contracts with the
new and existing customers.
 Meeting at the site right from the design stage to BOQ Preparation and closing the deal and ensuring the
proper system to be set through the life span of the project.
 Generating Enquiry and following up for the same for Conversion.
Feb10 – Jun’12 with Coca-Cola, Mumbai as Executive-Technical and Quality Assurance
Key Deliverables:
 Facilitating in spearheading the entire gamut of tasks pertaining to Quality Management, Good Operating
Practices, Preventive & Breakdown Maintenance, Quality Audits, Inventory and Spare Part Management,
Project Management and Equipment(Georgia-Hot and Cold Coffee Vending Machine), Development and
Trainings to Customers-Internal and External/Technicians.
 Handling the responsibility of quality audit compliances for relevant processes and products.
 Responsible for pre delivery inspection of equipment and pre installation surveys and ensuring water
quality as per company guidelines.
 Overseeing proper installation of machinery, accessories as per company guidelines.
 Generating MIS for the work assigned and maintaining MTTR, MTBF along with failure and defect mode
analysis, pareto and fish bone.
Significant Highlights:
 Gained exposure to TPM / HACCP.
 Recognised for maintaining and developing good working relationship with customers.
 Played a key role in organising trainings for crew and technical staff.

Nov’ 07 – Jan’10 with Café Coffee Day, Mumbai as Assistant Manager-Maintenance
(A division of Amalgamated Bean Coffee Trading Co. Ltd.)
Significant Highlights:
 Recorded reduction in overall maintenance cost by around 30% in a financial year.
 Played a key role in monitoring & troubleshooting of the faults in both electrical & mechanical department.
 Proactively developed and executed a planned maintenance programme of cafe equipments comprising of
coffee machines.air conditioners,kitchen equipments,pastry cooler,griller,otg,microwave,ro system,hot
plates,friers,ice cubers,deep freezers,refrigerators,diesel generators,water supply system,electrical supply
and other cafe accessories related to the ambience of the outlet to ensure that all the equipments and
services are maintained to the required standards.
 Ensured safety and security of buildings and services by developing and maintaining all necessary systems
and procedures.
 Accounted for monitoring all buildings and services according to the service standards and assured
contractors are made aware of the requirements time to time.
Aug' 04 - Jul' 07 with GMMCO Limited, Nagpur as Engineer-Workshop
Career Elevation
Aug’ 04 – Aug’ 05: Graduate Trainee Engineer
Aug’ 05 – Jul’ 07: Engineer-Workshop

4. Significant Highlights:
 Recognised for effective breakdown maintenance in both electrical & mechanical fields.
 Efficiently handled troubleshooting of the rental fleet of machines and conducted regular quality audits of
the workshop for maintaining the 5star CC rating status.
 Proactively involved in the maintenance of Caterpillar makes rental machines such as Excavators-
viz.320b, 320c, 330c, 307, pay loader-viz.2021 front end loader, backhoe loader- viz.424b and Gensets
(viz.250kva to 1000kva).
 Machines handled:
 Caterpillar Engines 3412, 3508, 3408, 3406, 3116 & 3176.
 Caterpillar Excavators- viz.320b, 320c, 330c, 307.
 Pay loader-viz.2021 front end loader.
 Backhoe loader- viz.CAT 424b.
 Caterpillar Gensets (viz.250kva to 1000kva).
 Adept at managing maintenance & service operations with abilities in reducing downtime and enhancing
operational efficiencies of the machines.
 Proficient in handling overhauling and assembly of the reconditioning engines, transmissions, differentials,
torque converter, fuel injection pumps, etc. along with managing assembly of engines, viz. CATERPILLAR
MAKE 3412HEUI, 3412DITA, 3406DITA, etc.
SCHOLASTICS
B.E. in Production
From Yeshwantrao Chavan College of Engineering, Nagpur (Nagpur University) in 2003.
IT Forte: Proficient in MS Office, Word, Excel, PowerPoint & Access and SAP.
PERSONAL DOSSIER
Date of Birth: 20th
Aug’ 1980
Linguistic Abilities: English, Hindi & Marathi
Residential Address: C-11/6,Quarters-NIOH,National Institute of Occupational Health,Next to Raksha
Shakti University,Meghaninagar
Ahmedabad-380016