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International Journal of Trend in Scientific Research and Development (IJTSRD)
Volume 5 Issue 4, May-June 2021 Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470
@ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 5
The Effect of Competence, Discipline and Work
Environment Again Employee Performance at the
Office PT PLN UPDL Makassar Gowa Regency
Sadariah1, Mansur2, Tri Sulkarnain Ahmad2, Nurjaya1
1Sekolah Tinggi Ilmu Ekonomi Tri Dharma Nusantara, Makassar, Indonesia
2Universitas Tomakaka, Mamuju, Indonesia
ABSTRACT
This research is to know the effect of compotence, dicipline and work
envoriment at performance, PT.PLN UPDL Makassar Gowa regency. The data
used quantitatif dan qualitative, with the data is primary and secondary with
the number of respondents 86 people, the data is processed with the SPSS
program and analyzed with descriptifly and statistical calculations with
multifle linear regression. Then the competence has a significant positive
effect on the performance of enflayees. Dicipline has a significant positive
effect on the performance of enflayees. Work envoriment a significantpositive
effect on the performance of enflayees. And compotence, dicipline and work
envoriment simultaneously have had a positive impact and significant of the
performance of employees at PT.PLN UPDL Makassar gowa regency.
KEYWORDS: compotence, discipline, work envoriment, performance
How to cite this paper: Sadariah|Mansur
| Tri Sulkarnain Ahmad | Nurjaya "The
Effect ofCompetence,DisciplineandWork
Environment Again Employee
Performance at the Office PT PLN UPDL
Makassar Gowa
Regency" Published
in International
Journal of Trend in
Scientific Research
and Development
(ijtsrd), ISSN: 2456-
6470, Volume-5 |
Issue-4, June 2021, pp.5-10, URL:
www.ijtsrd.com/papers/ijtsrd39813.pdf
Copyright © 2021 by author(s) and
International Journal ofTrendinScientific
Research and Development Journal. This
is an Open Access article distributed
under the terms of
the Creative
CommonsAttribution
License (CC BY 4.0)
(http://creativecommons.org/licenses/by/4.0)
1. INTRODUCTION
the development of Human resource an integral part of the
National development needto get priority and attetion
seously to create good quality human in support of
development in face the challenges and troubles that multi
complex. Smooth the duty is higlydependentonprofessional
in implementating the tasks and responsibilities wel. For it
needed variables sustains the like competence, discipline,
work environment.Competenceisfactorsthatdetermine the
increase in the performance employees. AccordingtoBoutle
(2000:51), competenceischaracteristicunderlyingsomeone
to be able to demonstrate her achievement good working in
the field of employment. The competence of employees
consisting of knowledge, skill and attitude adapted to the
field of employment required by organization so the it can
performance who performed well.
Factors dicipline also had an influence on performance
employees according to Hasibuan (2005:193), dicipline is
awareness someone obey all regulation organization and
norms prevailing social. Awareness social is a person who
voluntarily obey all rules and aware of tasks and
responsibilities. While allegianceisanattitude,behavior and
deeds someone who in accordance with the organisation
both written or not written. AccordingtoNawawi(2001:42),
work environment is a condition dynamically from a
situation work can make employees pleased that a work
environment where conducive to improve organisational
performance. So work environment is a condition that is
positive or negative influence effectiveness of data
processing and information.
Performance employees be used management to make an
assessment priodicallyabouttheeffectivenessofoperational
an organization according to the targets, standards and
performance set. Performance employees is hard work
reached in a period of the indicators used for measuring
performance empolyees is stand firmatwork,neatnesshard
work, the accuracy of standard time,theabilitymakingplans
work so reached efficiency and effectiviness. Several
problems such as low performance employees because it is
still the low cmopetence, dicipline is low and workplace the
less supportive including pasilitas work inadequate so that
employees cannot do their job well. Based on thedescussion
the hence writers interested to hold more research on the
influence of competence,discipline, work environmentof the
performance of employees at PT.PLN UPDL Makassar Gowa
regency.
2. LITERATUR REVIEW
A. Competence
The concept of competence cover the framework reference
basic dikonstruksi by involving the measurement of
IJTSRD39813
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 6
standard recognized. Aspect next competence not only tobe
seen by the other person but to be proved in carries on the
function work every individual need to realize that
knowledge available is added value in the strengthen
organization. according to Wibowo (2010:266),competence
having understanding according to emphasis and the point
of view of writers, but basically there is a generally agreed
about elements comptence, consisting of knowledge, skill
and personal atributes. Therefore behaviors that owned by
an individual in doing the duties charged in the
organizations.
B. dicipline
Dicipline it means exercise or education propriety and
sprituality and developing story. Of the nature of dicipline
pertaining to the development of attitudeworthyoftowards
their job Siagian (2004:278) sfecifically has given
understanding on dicipline of work that is an attitude
respecting cherish, have obedient to regulationsandcanrun
and not evasive for the punishment when she broke
responsibility and aouthority who is given. According to
Simamora (2004:610) dicipline reflect size of a sense of
responsibilty someone to a give for both firms and demands
duty that was found in work. The incators used compliance
to rules or good governance prevailing, adherence to
instruction from the boss, dressed with use id agencies, use
and maintain office supplies carefully and work byfollowing
ways work as specified.
C. work environment an enterprise very infortant
concideration management. Awork environmentwhere
focus for employees can improve the performance. In
contrast a work environment where inadequate will
reduce performance employees.Environmentcondition
work is said both or appropriate when people would
maitain the activity in optimum healhty safe and
comfortable. According a work environment where can
be seen as a result for long periods, the indicators used
is, facilities work sufficient , place or atmosphere work
fun, security and data information, conformity duties
and responsibilities to the work carried out, harmony
between employees in the environment work
interwomen with good.
D. Performance employees, performance is activity
pertaining to elements who engages in an input and the
process of producing a output and benefit, performance
employees basically is the ability to reach job
requarement that went forth before with intent to keep
quality of work. Simamora (2005:231), the thing was
also by Scott the increase in the performanceemployees
means prepare employees to assume responsibility
given and relating to the intellectual and emotional it
takes to execute a better job. Performanceassessmentis
about performance civil servants and accountabilitty.In
a world that compete global carbon company
demanding strong performance. Along with that,
employees needfeedback upontheperformanceofthem
as guidelines his behavior in whichtocome.Assessment
work in principle includes quantitative of the
performance of the job. Performance assessment is one
of the functions of fundamental personnel.
3. METHODS
This report is written with approach survey and gave the
questionnaire to analyze pact and the data support
information required to support discussion research. The
kind of research is descriptive and qualitative namely
disentangle and explain of the influence of competence,
dicipline, and workplace of the performanceofemployeesat
PT.PLN.PUDL Makassar Gowa regency. Time research two
months that is august until september 2020, with a
population of 86 people. Heard a populationofthatisnot too
large, according to Singarinbun and Efendi (1995),
population are defenid as the generalization that consisting
object or subject to have characteristic of certain and have
equal opportunities to be chosen to be sample. To cultivate
data the survey, hence writers used two methods that is:
1. Descriptive analysis, provides anoverviewoftheresults
of the study in general against a few items question the
result of which taken from the answers of the
respondents and differences perceptions of any source
of. Can also steps in an analysis research theinfluenceof
competence, discipline and workplace of the
performance of employees at PT.PLN UPDL Makassar
gowa regency is as scale likerst is every indicator
variable assessed by respondents by using scale ordinal
that uses rank answer by given a score between 1 to 5.
2. Statistical Analysis, linear analysis multiple in this
research used to know the influence of competence,
dicipline and workplace of the performance of
employees. Test used is:
A. Test R and R2, a correlation coefficient r show large or
minuteness of closeness betwee variables freely in
together with a varible bound. While value r2 show the
koefficients determination that is measuring large
percentage of change of the variables bound caused by
of change pf the variables freely in together.
B. Test-F, this test is used to know degree or power
influence between variables free in together with a
variable bound. The coefficients this gained bytakeroot
of the coefficients determination r.
C. Test-t (partial), the test used know degree or power
between variable freely in partial with variable bound.
Testing was conducted by comparing t-count with t-
table the first significant 5 percent. Can also
requirements test-t is as follows:
1. If t-count > t-table, so Ho rejected and Ha received,
it means variable free will surely reveal variable
bound and there are influence between the two
variable to be tested.
2. If t-count < t-table, so Ho received, Ha rejected, it
means variable free not will surely reveal variable
bound and no influence betweenthetwovariableto
be tested.
D. test validity and reliability
1. test validity the data used as an instrument for
measuring valid or not a the questionnaire. A the
questionnaire said valid when a question on how to do
capable of to disclose something to be measured by the
questionnaire with employing correlation bivariate.
According to Sugiyono (2004:271), when the validity of
every question greater than 0,60 so grains questions
considered valid.
2. reliability test, if a measuring instrument can be used
twice for measuring the same symptoms the results of
the measurementofprocessedrelativelyconsistently,so
a measuring instrument is considered reliable.
According to Sugiyono (2004:273) that reliability test
determined by the coefficients cronbach’s alpha with
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 7
requares an instrument that reliable if it has the
coefficents cronbach’s alpha above 0,60.
E. test normality, in do the regression the time is the data
used normal. To know normality distribution data is
conducted by seeing value residual on the model
regression being tested, if residual having the normal
distribution this value to scatter data will lie around a
straight line (Sugiyono, 2004). If the asymptotic
significant data greater than 5% so the data arehavinga
pattern the normal distribution. In contrast when
asymptotic significant small than or equal to 5% so data
referred to having a pattern distribution an abnormal
(Hair, et.al, 1998)
F. multicolinearity test, aims to testing whether model
regession find any correlation independen variable.
Multicolinearity can be viewed through value variance
inflation factors (VIF) or tolerance value.
The existence of multikolinieritas it can be seen when value
VIF>10 or in its opposite with saw the value tolerance <0,1
and vice versa. If the VIF of each variable <10, and tolerance
value >0,1 it can be said there no symtoms multikolinieritas
or the relationshiphappened betweenvariablefreetolerable
so it will not disturb the results of regression.
G. Heterokedastisitas test
Heterokedasitisitas test done to testing whether in model
regression happened dissimilarity variance of residual one
observation to observation other. In the regresion, one of an
assumption that have to be in fill is the variance of residual
one obsevation to observation other not having specific
pattern. The pattern not at indicated by value that is not
same between one varience of residual called
heterokedastisitas.
4. TESTING RESEARCH INSTRUMENTS
1. Test validity research instruments
Table 1 the results of the validity research instruments
Instrument Corrected Item Total Correlation (r count) r table (n = 108 ; α 0,05 ) Information
Y.1
Y.2
Y.3
Y.4
Y.5
0,815
0,791
0,857
0,703
0,785
0,195
0,195
0,195
0,195
0,195
Valid
valid
valid
valid
valid
X1.1
X1.2
X1.3
X1.4
0,774
0,806
0,770
0,866
0,195
0,195
0,195
0,195
Valid
valid
valid
valid
X2.1
X2.2
X2.3
X2.4
0,808
0,773
0,798
0,890
0,195
0,195
0,195
0,195
Valid
valid
valid
valid
X3.1
X3.2
X3.3
X3.4
0,751
0,782
0,889
0,802
0,195
0,195
0,195
0,195
Valid
valid
valid
valid
Source : the results of the analysis, 2020 (appendix 5)
Based on the results the validity seen in table 1, so obtained value r count of to 17 items statement re either 0,703 until 0,890,
where the value of r count > value r table, for in =108 the level of α 0,05 obtained r table =0,195. So can be expressed that all
items statement in questionnaires is valid so it can be used for futher analysis.Valuecorrecteditemstotal correlation(r-count)
performance variables employees re either 0,703 – 0,815, competence variable re either 0,703 – 0,815, discipline re either
0,773–0,890, and work environment employees re either 0,751 – 0,889. This is shows the r count > r-table show all items a
statement used in this research are valid.
2. reliability test
test results reliabilitas of each item statement variables used in this research can be seen in table 2
Table 2 test results reliabilitas research instruments
Instruments Cronbach's Alpha if Item Deleted (r count) r table (n = 108 ; α 0,05 ) Information
Y.1
Y.2
Y.3
Y.4
Y.5
0,968
0,969
0,968
0,970
0,969
0,195
0,195
0,195
0,195
0,195
reliabel
reliabel
reliabel
reliabel
reliabel
X1.1
X1.2
X1.3
X1.4
0,969
0,969
0,969
0,968
0,195
0,195
0,195
0,195
reliabel
reliabel
reliabel
reliabel
X2.1
X2.2
X2.3
X2.4
0,969
0,969
0,969
0,967
0,195
0,195
0,195
0,195
reliabel
reliabel
reliabel
reliabel
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 8
X3.1
X3.2
X3.3
X3.4
0,969
0,969
0,967
0,969
0,195
0,195
0,195
0,195
reliabel
reliabel
reliabel
reliabel
Source: the results of the analysis 2020 (appendix 5)
The results of the analysis test realibitas mentioned above obtained value Cronbach’s alpha (r count) of 17 items statement re
either 0,884 until 0,901, where is the value r count >value r-table 0,195 value Cronbach’s alpha (r-count) of performance
variables employees re either 0,968–0,970, variable compentence re either0,968– 0,969,disciplinereeither0,967–0,969,and
employee environment re either 0,967–0,969. This shows the r count > r-table 0,195 that all items a statement used in this
research was reliabel in measuring variable influence competence, discipline and workpalce employeesoftheperformanceof
employees PT.PLN UPDL Makassar.
3. Test Multikolinearitas
the calculation of the value of VIF carried out to regression in this can be seen in table 3
Table 3 Multikolinearitas test results
Model
Collinearity Statistics
Tolerance VIF
1
(Constant)
Competence (X1) 0,286 3,496
discipline (X2) 0,346 2,890
Employee environment (X3) 0,159 6,286
a. Dependent Variable: Y
Source: the results of the analysis 2020 (appendix 7)
Test results multikolinearitas in table 3 shows is that all value VIFwho <10 and value of tolerance >0,1. This indicates that an
indication that the multikolinearitas in this research not proved or there is no multikolinearitas or the relationship happened
between variable free tolerable so it will not distrub the results of regression.
5. HYPOTHESIS TESTING
1. Testing hypothesis simultanously, as for result of testing simultanously can be seen in table the following
Table 4 the results testing simultaneously (test F)
ANOVAb
Model Sum of Squares Df Mean Square F Sig.
1
Regression 25.690 3 8.563 251.839 .000a
Residual 3.536 104 .034
Total 29.227 107
a. Predictors: (Constant), X3, X1, X2
b. Dependent Variable: Y
Source: the results of the analysis 2020 (appendix 7)
Data in table 4 showing that the F-count obtained is 251,839
Data pada Tabel 4 menunjukkan bahwa nilai F-hitung yang diperoleh adalah 251,839, while the F-table(df1=3;df2=104)with
the error (α = 0,05) obtained 2,70 with a siqnificance 0,000 thus value F-count > F-tableor251,839>2,70meanssignificanton
a level alpha very small (0%) with the results of this so can concluded that simultaneouly independent variable (comptence,
discipline and employee environment) significant and positive of the performance of employees PT.PLN UPDL Makassar
2. the testing of hypotheses in partial
Table 5 the results of in partialHasil (test-t)
Model
Unstandardized Coefficients Standardized Coefficients
t Sig.
B Std. Error Beta
1
(Constant) .235 .168 1.394 .166
X1 .246 .059 .266 4.170 .000
X2 .502 .084 .534 5.987 .000
X3 .190 .090 .181 2.112 .037
a. Dependent Variable: Y
Source: the results of the analysis 2020 (appendix 7)
Based on testing in table 5 shows that the variable competence, discipline in partial influential significant and positive of the
performance of employees, while variable work environment influential significant. Significant influence can be known from
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 9
the value t-coun which obtained greater than t-table (1,983) and can be know with signifikcant value than 0,05 ie competence
(0,000 < 0,05) or significant, discipline (0,000 > 0,05) or significant and work environment (0,037 < 0,05) or significant. The
result of the multiple linear regression equation of this research model is: Y = b0 + b1X1 + b2X2 + b3X3 + e Y = 0,235 + 0,246 X1 +
0,502 X2 + 0,190 X3 fungtional relationships of independent variable X1 and dependen variable Y seen from the coefficients
standardized beta, obtained the same as the following: ZY = 0,266 X1 + 0,534 X2 + 0,181 X3 based on the regression equation is
linier mentioned above:
a. kostanta (b0) obtained 0,235 claimed that if there is no competence, discipline and workplace empolyees is 0,235,
b. b1= 0,246 shows that competence have had a positiveimpactandsignificantofthe performanceofemployeesonthePT.PLN
UPDL Makassar. Means the met competence, soperformanceemployeestendedtoincrease.Thevariableinfluencecompetence
of the performance of employees to known through standardized coefficient 0,266 or 26,6 percent
c. b2 = 0,246, shows that discipline have had a positive impact and significant of the performance of employees on the PT.PLN
UPDL Makassar. Means the met discipline, so performance employees tended to increase. The variable influence discipline of
the performance of employees to known through standardized coefficient 0,534 or 53,4 percent.
d. b3 = 0,190, shows that work environment have had a positive impactandsignificantoftheperformanceof employeesonthe
PT.PLN UPDL Makassar. Means the met work environment, so performance employees tended to increase. The variable
influence work environment of the performance of employees to known through standardized coefficient 0,181 or 18,1
percent.
Based on the above analysis it can be seen that of the three variable sifnificant, it turns out that variable discipline employees
the most influence in improve the performance because obtained standardized coefficient greater than that of variableothers
are 0,534 or 53,4 percent
Analysis the coefficients determination (R2) used to explain how big the influence of all independent variable on dependent
variable. The value R2 can be in table 6
Table 6 the results of testing then coefficients determination (R²)
Model Summaryb
Model R R Square Adjusted R Square Std. Error of the Estimate
1 .938a .879 .876 .18440
a. Predictors: (Constant), X1, X2, X3
b. Dependent Variable: Y
Source: the results of the analysis 2020 (appendix 7)
Based on the results of testing determination in table 6 can be explained that the magnitude of the coefficients determination
(R2) is 0,879 or 87,9%. The coefficientsaidthisdeterminationthatcompetence,disciplineand work environment employeeson
the PT.PLN UPDL Makassar is 87,9% the rest is 12,1% influenced by other variables that aren’t pursuing
6. DISCUSSION
The results of testing simultaneously or partial showvarible
competence, disciplineandwork environmentemployeeson
the PT.PLN UPDL Makassar. Of the three independent
variable the give a dominant influence is the variable
competence, discipline and work environmentemployeesto
performance employees, described the following:
A. The influence of competence of the performance of
employees
Significant impact show by competence determined by the
magnitude of the role of indicators who formed. Significant
impact this is caused by knowledge possessed employees
incapable of supporting the completion of employees with
good duties, this is also skill owned employees supports the
completion of a job with quickly and correctly.Andexpertise
owned employees also incapable of supporting the
completion of duties well in accordance the field of work
employees thus, fourt the indicators capable of forming
variable competence, but the indicators still need to be
improved especially an indicator that put a value mean
relatively low that performance employees to be improved
in time is coming.
B. The influence of discipline of the performance of
employees
The results of partial testing show discipline variables
positive and signifikcant effect on employee performance,
this indicates there is a directional relationship between
discipline with employee performance. Means if discipline
increased performance employees tending to will increase,
discipline determined by magnitude of indicators who
formed, namely: (a) adherence to regulation or good
governance prevailing, (b) adherence to intruction from the
boss, (c) dressed whit use id agencies, (d) working with
follows the rules of the work that it had determined. Fourth
the indicators should be empowered maximally in order to
support discipline to improve their performance employees
on the PT.PLN UPDL Makassar.Theresultsofthisresearchin
line with the theory put forwardbyHasibuan(2005:193)the
community is aware of that discipline and willingness
someone obey all regulation organizations and prevailing
social norms. Awareness is a personwhovoluntarilyobey all
rules and aware of task and responsibilities. While
willingness is an attitude, behavior and deeds someone who
in accordance with the organization, both written or not
written.
C. Environmental influence workoftheperformanceof
employees
Work environment determined by the magnitude of the role
of indicators, namely: (a) facilities adequate work, (b) place
or atmosphere work pleasent, (c) safety and data storage
and information,(d) comformity duties and responsibilities
to the work carried out, and fourth the indicators should be
empowered maximally in order to support work
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 10
environment to improve their performance employees.
Based on an analysis the work environment contributed
most samll in improving the performance, the result of this
research prove that work environment give a positive
influence and significant of the performanceofemployeesat
PT.PLN UPDL Makassar,meansthebetter work environment
and performance employees tends to be good. This research
in line with research conducted by Surya Hamsa (2010) and
Muhammad Ridha Suaib (2008), prove that work
environment significant of the performance of employees
7. CONGLUSION
Based on the discussion and analysisfromcanconcluded the
following:
1. The results of testing simultanously or by partial shows
that variable competence, discipline and workpalce
employees significantandpositiveoftheperformanceof
employees at PT.PLN UPDL Makassar.
2. Of the three independent variable significant used in
determining the performance of civil servants it turns
out that variable discipline have leverage the most
dominant in improvingtheperformanceof employeesat
PT.PLN UPDL Makassar.
8. SUGGESTION
Based on way of conclusion writer give some suggestions as
follws:
1. Should competence, discipline and workplace
employees to important considerations in draw up a
policy that are aimed at improving performance
employees, but an indicators that will give the
proportion of the smallest in forming third the variable
should be empowered maximally, including expertise
appropriate the field of work be increased, provide the
opportunty develop a career for every of civil servants
and workplace employees be improved.
2. Discipline give a dominant influence on performance of
civil servants suggested to maintain policy related to
discipline. Namely: (a) (a) adherence to regulation or
good governance prevailing, (b) adherencetointruction
from the boss, (c) dressed whit use id agencies, (d)
working with follows the rules of the work that it had
determined. fourth the indicatorsshouldbe empowered
maximally in order to support work environment to
improve their performance employees.
3. While work environment impactincrease relativelylow.
Suggested to increase related to work environment as
(a) facilities adequate work, (b) place or atmosphere
work pleasent, (c) safety and data storage and
information,(d) comformity duties and responsibilities
to the work carried out, and fourth theindicatorsshould
be empowered maximally in order to support work
environment to improve their performance employees.
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Kompetensi Optimal. Penerbit Harvarindo, Jakarta.
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Manusia. Mandar Maju, Bandung.
[3] Davis, Mathis, 2005. Manajemen Pengembangan
Kinerja SDM. Penerbit Rajawali Press, Jakarta.
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Organisasi, Jilid I dan II Alih Bahasa Agus Dharma,
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[5] Ibrahim, 2010. Faktor-faktor yang mempengaruhi
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Tidak Dipublikasikan.
[6] Mangkunegara, A. P. 2005. Evaluasi Kinerja Sumber
Daya Manusia. Refika Aditama, Bandung.
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Manusia. BPFE, Yogyakarta.
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Pelatihan Kompetensi dan Intelegensi. Penerbit
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[10] Rivai, V., 2008. Manajemen Sumber Daya Manusia
Untuk Perusahaan, Murai Kencana, Jakarta.
[11] Shin Shun, Leen, 2000. The Educational is Very
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Manusia. Edisi 3. Bagian Penerbitan STIE YKPN,
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[13] Sudirman, MT., 2003. Bentuk-Bentuk Pelatihan
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[14] Sugiyono dan Wibowo, Eri, 2004. StatistikaPenelitian
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Alfabeta, Bandung.
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Manusia Kinerja. Elex Media Komputindo, Jakarta.
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The Effect of Competence, Discipline and Work Environment Again Employee Performance at the Office PT PLN UPDL Makassar Gowa Regency

  • 1. International Journal of Trend in Scientific Research and Development (IJTSRD) Volume 5 Issue 4, May-June 2021 Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470 @ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 5 The Effect of Competence, Discipline and Work Environment Again Employee Performance at the Office PT PLN UPDL Makassar Gowa Regency Sadariah1, Mansur2, Tri Sulkarnain Ahmad2, Nurjaya1 1Sekolah Tinggi Ilmu Ekonomi Tri Dharma Nusantara, Makassar, Indonesia 2Universitas Tomakaka, Mamuju, Indonesia ABSTRACT This research is to know the effect of compotence, dicipline and work envoriment at performance, PT.PLN UPDL Makassar Gowa regency. The data used quantitatif dan qualitative, with the data is primary and secondary with the number of respondents 86 people, the data is processed with the SPSS program and analyzed with descriptifly and statistical calculations with multifle linear regression. Then the competence has a significant positive effect on the performance of enflayees. Dicipline has a significant positive effect on the performance of enflayees. Work envoriment a significantpositive effect on the performance of enflayees. And compotence, dicipline and work envoriment simultaneously have had a positive impact and significant of the performance of employees at PT.PLN UPDL Makassar gowa regency. KEYWORDS: compotence, discipline, work envoriment, performance How to cite this paper: Sadariah|Mansur | Tri Sulkarnain Ahmad | Nurjaya "The Effect ofCompetence,DisciplineandWork Environment Again Employee Performance at the Office PT PLN UPDL Makassar Gowa Regency" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456- 6470, Volume-5 | Issue-4, June 2021, pp.5-10, URL: www.ijtsrd.com/papers/ijtsrd39813.pdf Copyright © 2021 by author(s) and International Journal ofTrendinScientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative CommonsAttribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0) 1. INTRODUCTION the development of Human resource an integral part of the National development needto get priority and attetion seously to create good quality human in support of development in face the challenges and troubles that multi complex. Smooth the duty is higlydependentonprofessional in implementating the tasks and responsibilities wel. For it needed variables sustains the like competence, discipline, work environment.Competenceisfactorsthatdetermine the increase in the performance employees. AccordingtoBoutle (2000:51), competenceischaracteristicunderlyingsomeone to be able to demonstrate her achievement good working in the field of employment. The competence of employees consisting of knowledge, skill and attitude adapted to the field of employment required by organization so the it can performance who performed well. Factors dicipline also had an influence on performance employees according to Hasibuan (2005:193), dicipline is awareness someone obey all regulation organization and norms prevailing social. Awareness social is a person who voluntarily obey all rules and aware of tasks and responsibilities. While allegianceisanattitude,behavior and deeds someone who in accordance with the organisation both written or not written. AccordingtoNawawi(2001:42), work environment is a condition dynamically from a situation work can make employees pleased that a work environment where conducive to improve organisational performance. So work environment is a condition that is positive or negative influence effectiveness of data processing and information. Performance employees be used management to make an assessment priodicallyabouttheeffectivenessofoperational an organization according to the targets, standards and performance set. Performance employees is hard work reached in a period of the indicators used for measuring performance empolyees is stand firmatwork,neatnesshard work, the accuracy of standard time,theabilitymakingplans work so reached efficiency and effectiviness. Several problems such as low performance employees because it is still the low cmopetence, dicipline is low and workplace the less supportive including pasilitas work inadequate so that employees cannot do their job well. Based on thedescussion the hence writers interested to hold more research on the influence of competence,discipline, work environmentof the performance of employees at PT.PLN UPDL Makassar Gowa regency. 2. LITERATUR REVIEW A. Competence The concept of competence cover the framework reference basic dikonstruksi by involving the measurement of IJTSRD39813
  • 2. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 6 standard recognized. Aspect next competence not only tobe seen by the other person but to be proved in carries on the function work every individual need to realize that knowledge available is added value in the strengthen organization. according to Wibowo (2010:266),competence having understanding according to emphasis and the point of view of writers, but basically there is a generally agreed about elements comptence, consisting of knowledge, skill and personal atributes. Therefore behaviors that owned by an individual in doing the duties charged in the organizations. B. dicipline Dicipline it means exercise or education propriety and sprituality and developing story. Of the nature of dicipline pertaining to the development of attitudeworthyoftowards their job Siagian (2004:278) sfecifically has given understanding on dicipline of work that is an attitude respecting cherish, have obedient to regulationsandcanrun and not evasive for the punishment when she broke responsibility and aouthority who is given. According to Simamora (2004:610) dicipline reflect size of a sense of responsibilty someone to a give for both firms and demands duty that was found in work. The incators used compliance to rules or good governance prevailing, adherence to instruction from the boss, dressed with use id agencies, use and maintain office supplies carefully and work byfollowing ways work as specified. C. work environment an enterprise very infortant concideration management. Awork environmentwhere focus for employees can improve the performance. In contrast a work environment where inadequate will reduce performance employees.Environmentcondition work is said both or appropriate when people would maitain the activity in optimum healhty safe and comfortable. According a work environment where can be seen as a result for long periods, the indicators used is, facilities work sufficient , place or atmosphere work fun, security and data information, conformity duties and responsibilities to the work carried out, harmony between employees in the environment work interwomen with good. D. Performance employees, performance is activity pertaining to elements who engages in an input and the process of producing a output and benefit, performance employees basically is the ability to reach job requarement that went forth before with intent to keep quality of work. Simamora (2005:231), the thing was also by Scott the increase in the performanceemployees means prepare employees to assume responsibility given and relating to the intellectual and emotional it takes to execute a better job. Performanceassessmentis about performance civil servants and accountabilitty.In a world that compete global carbon company demanding strong performance. Along with that, employees needfeedback upontheperformanceofthem as guidelines his behavior in whichtocome.Assessment work in principle includes quantitative of the performance of the job. Performance assessment is one of the functions of fundamental personnel. 3. METHODS This report is written with approach survey and gave the questionnaire to analyze pact and the data support information required to support discussion research. The kind of research is descriptive and qualitative namely disentangle and explain of the influence of competence, dicipline, and workplace of the performanceofemployeesat PT.PLN.PUDL Makassar Gowa regency. Time research two months that is august until september 2020, with a population of 86 people. Heard a populationofthatisnot too large, according to Singarinbun and Efendi (1995), population are defenid as the generalization that consisting object or subject to have characteristic of certain and have equal opportunities to be chosen to be sample. To cultivate data the survey, hence writers used two methods that is: 1. Descriptive analysis, provides anoverviewoftheresults of the study in general against a few items question the result of which taken from the answers of the respondents and differences perceptions of any source of. Can also steps in an analysis research theinfluenceof competence, discipline and workplace of the performance of employees at PT.PLN UPDL Makassar gowa regency is as scale likerst is every indicator variable assessed by respondents by using scale ordinal that uses rank answer by given a score between 1 to 5. 2. Statistical Analysis, linear analysis multiple in this research used to know the influence of competence, dicipline and workplace of the performance of employees. Test used is: A. Test R and R2, a correlation coefficient r show large or minuteness of closeness betwee variables freely in together with a varible bound. While value r2 show the koefficients determination that is measuring large percentage of change of the variables bound caused by of change pf the variables freely in together. B. Test-F, this test is used to know degree or power influence between variables free in together with a variable bound. The coefficients this gained bytakeroot of the coefficients determination r. C. Test-t (partial), the test used know degree or power between variable freely in partial with variable bound. Testing was conducted by comparing t-count with t- table the first significant 5 percent. Can also requirements test-t is as follows: 1. If t-count > t-table, so Ho rejected and Ha received, it means variable free will surely reveal variable bound and there are influence between the two variable to be tested. 2. If t-count < t-table, so Ho received, Ha rejected, it means variable free not will surely reveal variable bound and no influence betweenthetwovariableto be tested. D. test validity and reliability 1. test validity the data used as an instrument for measuring valid or not a the questionnaire. A the questionnaire said valid when a question on how to do capable of to disclose something to be measured by the questionnaire with employing correlation bivariate. According to Sugiyono (2004:271), when the validity of every question greater than 0,60 so grains questions considered valid. 2. reliability test, if a measuring instrument can be used twice for measuring the same symptoms the results of the measurementofprocessedrelativelyconsistently,so a measuring instrument is considered reliable. According to Sugiyono (2004:273) that reliability test determined by the coefficients cronbach’s alpha with
  • 3. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 7 requares an instrument that reliable if it has the coefficents cronbach’s alpha above 0,60. E. test normality, in do the regression the time is the data used normal. To know normality distribution data is conducted by seeing value residual on the model regression being tested, if residual having the normal distribution this value to scatter data will lie around a straight line (Sugiyono, 2004). If the asymptotic significant data greater than 5% so the data arehavinga pattern the normal distribution. In contrast when asymptotic significant small than or equal to 5% so data referred to having a pattern distribution an abnormal (Hair, et.al, 1998) F. multicolinearity test, aims to testing whether model regession find any correlation independen variable. Multicolinearity can be viewed through value variance inflation factors (VIF) or tolerance value. The existence of multikolinieritas it can be seen when value VIF>10 or in its opposite with saw the value tolerance <0,1 and vice versa. If the VIF of each variable <10, and tolerance value >0,1 it can be said there no symtoms multikolinieritas or the relationshiphappened betweenvariablefreetolerable so it will not disturb the results of regression. G. Heterokedastisitas test Heterokedasitisitas test done to testing whether in model regression happened dissimilarity variance of residual one observation to observation other. In the regresion, one of an assumption that have to be in fill is the variance of residual one obsevation to observation other not having specific pattern. The pattern not at indicated by value that is not same between one varience of residual called heterokedastisitas. 4. TESTING RESEARCH INSTRUMENTS 1. Test validity research instruments Table 1 the results of the validity research instruments Instrument Corrected Item Total Correlation (r count) r table (n = 108 ; α 0,05 ) Information Y.1 Y.2 Y.3 Y.4 Y.5 0,815 0,791 0,857 0,703 0,785 0,195 0,195 0,195 0,195 0,195 Valid valid valid valid valid X1.1 X1.2 X1.3 X1.4 0,774 0,806 0,770 0,866 0,195 0,195 0,195 0,195 Valid valid valid valid X2.1 X2.2 X2.3 X2.4 0,808 0,773 0,798 0,890 0,195 0,195 0,195 0,195 Valid valid valid valid X3.1 X3.2 X3.3 X3.4 0,751 0,782 0,889 0,802 0,195 0,195 0,195 0,195 Valid valid valid valid Source : the results of the analysis, 2020 (appendix 5) Based on the results the validity seen in table 1, so obtained value r count of to 17 items statement re either 0,703 until 0,890, where the value of r count > value r table, for in =108 the level of α 0,05 obtained r table =0,195. So can be expressed that all items statement in questionnaires is valid so it can be used for futher analysis.Valuecorrecteditemstotal correlation(r-count) performance variables employees re either 0,703 – 0,815, competence variable re either 0,703 – 0,815, discipline re either 0,773–0,890, and work environment employees re either 0,751 – 0,889. This is shows the r count > r-table show all items a statement used in this research are valid. 2. reliability test test results reliabilitas of each item statement variables used in this research can be seen in table 2 Table 2 test results reliabilitas research instruments Instruments Cronbach's Alpha if Item Deleted (r count) r table (n = 108 ; α 0,05 ) Information Y.1 Y.2 Y.3 Y.4 Y.5 0,968 0,969 0,968 0,970 0,969 0,195 0,195 0,195 0,195 0,195 reliabel reliabel reliabel reliabel reliabel X1.1 X1.2 X1.3 X1.4 0,969 0,969 0,969 0,968 0,195 0,195 0,195 0,195 reliabel reliabel reliabel reliabel X2.1 X2.2 X2.3 X2.4 0,969 0,969 0,969 0,967 0,195 0,195 0,195 0,195 reliabel reliabel reliabel reliabel
  • 4. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 8 X3.1 X3.2 X3.3 X3.4 0,969 0,969 0,967 0,969 0,195 0,195 0,195 0,195 reliabel reliabel reliabel reliabel Source: the results of the analysis 2020 (appendix 5) The results of the analysis test realibitas mentioned above obtained value Cronbach’s alpha (r count) of 17 items statement re either 0,884 until 0,901, where is the value r count >value r-table 0,195 value Cronbach’s alpha (r-count) of performance variables employees re either 0,968–0,970, variable compentence re either0,968– 0,969,disciplinereeither0,967–0,969,and employee environment re either 0,967–0,969. This shows the r count > r-table 0,195 that all items a statement used in this research was reliabel in measuring variable influence competence, discipline and workpalce employeesoftheperformanceof employees PT.PLN UPDL Makassar. 3. Test Multikolinearitas the calculation of the value of VIF carried out to regression in this can be seen in table 3 Table 3 Multikolinearitas test results Model Collinearity Statistics Tolerance VIF 1 (Constant) Competence (X1) 0,286 3,496 discipline (X2) 0,346 2,890 Employee environment (X3) 0,159 6,286 a. Dependent Variable: Y Source: the results of the analysis 2020 (appendix 7) Test results multikolinearitas in table 3 shows is that all value VIFwho <10 and value of tolerance >0,1. This indicates that an indication that the multikolinearitas in this research not proved or there is no multikolinearitas or the relationship happened between variable free tolerable so it will not distrub the results of regression. 5. HYPOTHESIS TESTING 1. Testing hypothesis simultanously, as for result of testing simultanously can be seen in table the following Table 4 the results testing simultaneously (test F) ANOVAb Model Sum of Squares Df Mean Square F Sig. 1 Regression 25.690 3 8.563 251.839 .000a Residual 3.536 104 .034 Total 29.227 107 a. Predictors: (Constant), X3, X1, X2 b. Dependent Variable: Y Source: the results of the analysis 2020 (appendix 7) Data in table 4 showing that the F-count obtained is 251,839 Data pada Tabel 4 menunjukkan bahwa nilai F-hitung yang diperoleh adalah 251,839, while the F-table(df1=3;df2=104)with the error (α = 0,05) obtained 2,70 with a siqnificance 0,000 thus value F-count > F-tableor251,839>2,70meanssignificanton a level alpha very small (0%) with the results of this so can concluded that simultaneouly independent variable (comptence, discipline and employee environment) significant and positive of the performance of employees PT.PLN UPDL Makassar 2. the testing of hypotheses in partial Table 5 the results of in partialHasil (test-t) Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) .235 .168 1.394 .166 X1 .246 .059 .266 4.170 .000 X2 .502 .084 .534 5.987 .000 X3 .190 .090 .181 2.112 .037 a. Dependent Variable: Y Source: the results of the analysis 2020 (appendix 7) Based on testing in table 5 shows that the variable competence, discipline in partial influential significant and positive of the performance of employees, while variable work environment influential significant. Significant influence can be known from
  • 5. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 9 the value t-coun which obtained greater than t-table (1,983) and can be know with signifikcant value than 0,05 ie competence (0,000 < 0,05) or significant, discipline (0,000 > 0,05) or significant and work environment (0,037 < 0,05) or significant. The result of the multiple linear regression equation of this research model is: Y = b0 + b1X1 + b2X2 + b3X3 + e Y = 0,235 + 0,246 X1 + 0,502 X2 + 0,190 X3 fungtional relationships of independent variable X1 and dependen variable Y seen from the coefficients standardized beta, obtained the same as the following: ZY = 0,266 X1 + 0,534 X2 + 0,181 X3 based on the regression equation is linier mentioned above: a. kostanta (b0) obtained 0,235 claimed that if there is no competence, discipline and workplace empolyees is 0,235, b. b1= 0,246 shows that competence have had a positiveimpactandsignificantofthe performanceofemployeesonthePT.PLN UPDL Makassar. Means the met competence, soperformanceemployeestendedtoincrease.Thevariableinfluencecompetence of the performance of employees to known through standardized coefficient 0,266 or 26,6 percent c. b2 = 0,246, shows that discipline have had a positive impact and significant of the performance of employees on the PT.PLN UPDL Makassar. Means the met discipline, so performance employees tended to increase. The variable influence discipline of the performance of employees to known through standardized coefficient 0,534 or 53,4 percent. d. b3 = 0,190, shows that work environment have had a positive impactandsignificantoftheperformanceof employeesonthe PT.PLN UPDL Makassar. Means the met work environment, so performance employees tended to increase. The variable influence work environment of the performance of employees to known through standardized coefficient 0,181 or 18,1 percent. Based on the above analysis it can be seen that of the three variable sifnificant, it turns out that variable discipline employees the most influence in improve the performance because obtained standardized coefficient greater than that of variableothers are 0,534 or 53,4 percent Analysis the coefficients determination (R2) used to explain how big the influence of all independent variable on dependent variable. The value R2 can be in table 6 Table 6 the results of testing then coefficients determination (R²) Model Summaryb Model R R Square Adjusted R Square Std. Error of the Estimate 1 .938a .879 .876 .18440 a. Predictors: (Constant), X1, X2, X3 b. Dependent Variable: Y Source: the results of the analysis 2020 (appendix 7) Based on the results of testing determination in table 6 can be explained that the magnitude of the coefficients determination (R2) is 0,879 or 87,9%. The coefficientsaidthisdeterminationthatcompetence,disciplineand work environment employeeson the PT.PLN UPDL Makassar is 87,9% the rest is 12,1% influenced by other variables that aren’t pursuing 6. DISCUSSION The results of testing simultaneously or partial showvarible competence, disciplineandwork environmentemployeeson the PT.PLN UPDL Makassar. Of the three independent variable the give a dominant influence is the variable competence, discipline and work environmentemployeesto performance employees, described the following: A. The influence of competence of the performance of employees Significant impact show by competence determined by the magnitude of the role of indicators who formed. Significant impact this is caused by knowledge possessed employees incapable of supporting the completion of employees with good duties, this is also skill owned employees supports the completion of a job with quickly and correctly.Andexpertise owned employees also incapable of supporting the completion of duties well in accordance the field of work employees thus, fourt the indicators capable of forming variable competence, but the indicators still need to be improved especially an indicator that put a value mean relatively low that performance employees to be improved in time is coming. B. The influence of discipline of the performance of employees The results of partial testing show discipline variables positive and signifikcant effect on employee performance, this indicates there is a directional relationship between discipline with employee performance. Means if discipline increased performance employees tending to will increase, discipline determined by magnitude of indicators who formed, namely: (a) adherence to regulation or good governance prevailing, (b) adherence to intruction from the boss, (c) dressed whit use id agencies, (d) working with follows the rules of the work that it had determined. Fourth the indicators should be empowered maximally in order to support discipline to improve their performance employees on the PT.PLN UPDL Makassar.Theresultsofthisresearchin line with the theory put forwardbyHasibuan(2005:193)the community is aware of that discipline and willingness someone obey all regulation organizations and prevailing social norms. Awareness is a personwhovoluntarilyobey all rules and aware of task and responsibilities. While willingness is an attitude, behavior and deeds someone who in accordance with the organization, both written or not written. C. Environmental influence workoftheperformanceof employees Work environment determined by the magnitude of the role of indicators, namely: (a) facilities adequate work, (b) place or atmosphere work pleasent, (c) safety and data storage and information,(d) comformity duties and responsibilities to the work carried out, and fourth the indicators should be empowered maximally in order to support work
  • 6. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD39813 | Volume – 5 | Issue – 4 | May-June 2021 Page 10 environment to improve their performance employees. Based on an analysis the work environment contributed most samll in improving the performance, the result of this research prove that work environment give a positive influence and significant of the performanceofemployeesat PT.PLN UPDL Makassar,meansthebetter work environment and performance employees tends to be good. This research in line with research conducted by Surya Hamsa (2010) and Muhammad Ridha Suaib (2008), prove that work environment significant of the performance of employees 7. CONGLUSION Based on the discussion and analysisfromcanconcluded the following: 1. The results of testing simultanously or by partial shows that variable competence, discipline and workpalce employees significantandpositiveoftheperformanceof employees at PT.PLN UPDL Makassar. 2. Of the three independent variable significant used in determining the performance of civil servants it turns out that variable discipline have leverage the most dominant in improvingtheperformanceof employeesat PT.PLN UPDL Makassar. 8. SUGGESTION Based on way of conclusion writer give some suggestions as follws: 1. Should competence, discipline and workplace employees to important considerations in draw up a policy that are aimed at improving performance employees, but an indicators that will give the proportion of the smallest in forming third the variable should be empowered maximally, including expertise appropriate the field of work be increased, provide the opportunty develop a career for every of civil servants and workplace employees be improved. 2. Discipline give a dominant influence on performance of civil servants suggested to maintain policy related to discipline. Namely: (a) (a) adherence to regulation or good governance prevailing, (b) adherencetointruction from the boss, (c) dressed whit use id agencies, (d) working with follows the rules of the work that it had determined. fourth the indicatorsshouldbe empowered maximally in order to support work environment to improve their performance employees. 3. While work environment impactincrease relativelylow. Suggested to increase related to work environment as (a) facilities adequate work, (b) place or atmosphere work pleasent, (c) safety and data storage and information,(d) comformity duties and responsibilities to the work carried out, and fourth theindicatorsshould be empowered maximally in order to support work environment to improve their performance employees. DAFTAR PUSTAKA [1] Alimin, Shadik, 2004. Pengembangan Diri Menuju Kompetensi Optimal. Penerbit Harvarindo, Jakarta. [2] As’ad, Muh, 2001. Pengembangan Sumber Daya Manusia. Mandar Maju, Bandung. [3] Davis, Mathis, 2005. Manajemen Pengembangan Kinerja SDM. Penerbit Rajawali Press, Jakarta. [4] Davis, Keith and Newstrom J.W, 2005. PerilakuDalam Organisasi, Jilid I dan II Alih Bahasa Agus Dharma, Erlangga, Jakarta. [5] Ibrahim, 2010. Faktor-faktor yang mempengaruhi kinerja karyawan pada PT Ciputra Makassar. Tesis Pascasarjana Universitas Hasanuddin, Makassar. Tidak Dipublikasikan. [6] Mangkunegara, A. P. 2005. Evaluasi Kinerja Sumber Daya Manusia. Refika Aditama, Bandung. [7] Martoyo, Susilo, 2007. Manajemen Sumber Daya Manusia. BPFE, Yogyakarta. [8] Mulawarman, 2003. Sistem Pendidikan Berbasis Pelatihan Kompetensi dan Intelegensi. Penerbit Gramedia Pustaka, Jakarta. [9] Prawirosentono S., 2003. Kebijakan Kinerja Karyawan. BPFE, Yogyakarta. [10] Rivai, V., 2008. Manajemen Sumber Daya Manusia Untuk Perusahaan, Murai Kencana, Jakarta. [11] Shin Shun, Leen, 2000. The Educational is Very Important for Us. Published by Addison-Wesley Publishing Company. [12] Simamora, H., 2005. Manajemen Sumber Daya Manusia. Edisi 3. Bagian Penerbitan STIE YKPN, Yogyakarta. [13] Sudirman, MT., 2003. Bentuk-Bentuk Pelatihan Kompetensi SDM. Penerbit Embun, Surabaya. [14] Sugiyono dan Wibowo, Eri, 2004. StatistikaPenelitian dan Aplikasinya dengan SPSS 10.0 For Windows, Alfabeta, Bandung. [15] Timple, A. Dale, 2001. Seri Manajemen Sumber Daya Manusia Kinerja. Elex Media Komputindo, Jakarta. [16] Wahid, Subondo, 2004. Manajemen Sumber Daya Manusia. Penerbit Bina Ilmu, Solo.