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A STUDY ON THE IMPACT OF WORK ENVIRONMENT ON EMPLOYEE
PERFORMANCE
Ms. BINDU ANTO OLLUKKARAN
Assistant Professor, Westfort Higher Education Trust,
Thrissur
E – Mail: binduantollukkaran@gmail.com
DR. RUPA GUNASEELAN
Associate Professor, School of Management and Entrepreneurship Development,
Bharathiar University
E- Mail: rupaguna@gmail.com
ABSTRACT
A work environment can be identified as the place that one works, which means the
milieus around a person. It is the social and professional environment in which a
person is supposed to interact with a number of people. The work environment has a
significant impact upon employee performance and productivity. This study aims to
provide the vital information regarding the work environment factors which have an
influence on employee performance. Creating a work environment in which employees
are productive is essential to increase profits for the organization and businesses as
well. In short the work place becomes an integral part of the work itself. Businesses
must step outside their traditional roles to create a work environment where employees
enjoy what they do, have pride in what they do, can reach their potential. The
respondents surveyed were the employees of the manufacturing companies. Total
number of employees surveyed is 100. The study shows how the work environment in
this organization is affecting the employee performance.
Key Words
Work Environment, Social, Professional, Employee Performance, Participative
Management, Productivity, Interpersonal Relationship, Safety and Security, Rewards,
Training and Development, Employee Welfare, Monetary Benefits, Supervision,
Advancement.
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 71 Vol. 2, Issue No. 2, July – December 2012.
INTRODUCTION
A work environment can be identified
as the place that one works, which
means the milieus around a person. It is
the social and professional environment
in which a person is supposed to
interact with a number of people. The
work environment has a significant
impact upon employee performance and
productivity. By work environment we
mean those processes, systems,
structures, tools or conditions in the
workplace that impact favorably or
unfavorably individual performance.
The work environment also includes
policies, rules, culture, resources,
working relationships, work location,
and internal and external environmental
factors, all of which influence the ways
those employees perform their job
functions.
It is the quality of the employee’s
workplace environment that most
impacts on the level of employee’s
motivation and subsequent
performance. How well they engage
with the organization, especially with
their immediate environment,
influences to a great extent their error
rate, level of innovation and
collaboration with other employees,
absenteeism and, ultimately, how long
they stay in the job.
The environment that people are
required to work in can have a
significant impact on their ability to
undertake the tasks that they have been
asked to do. This can affect
productivity and employee health and
well-being. The key factors fall into
two categories, those that are driven by
procedures, protocols and management
requirements and the factors that arise
from premises, office or factory design.
Management driven factors include the
development of Organization plans
such as the allocation of responsibilities
at all levels of the organization,
definition of job descriptions and the
degree of access to the management and
administrative support needed to
complete their tasks; Working patterns,
shift-working, break times, absence or
holiday cover; and Health and safety
policies, including the provision of
training, development of safe working
practices and the adequate supply of
protective clothing and equipment. In
today’s competitive business
environment, management cannot
afford to waste the potential of their
workforce. The key factors in work
place environment impact greatly on
employee’s level of motivation and
their performance. The workplace
environment set in place impacts
employee morale, productivity and
performance– both positive and
negative. And if the circumstances are
not good it will be affecting the
performance of the employees in the
form of delay in work completion,
frustration, affect on personal growth
etc.
In an effort to motivate employees,
organizations have implemented
performance based pay, practices to
help balance both work and family and
various forms of information sharing.
Management’s new challenge is to
create a work environment that attracts
keeps and motivates its workforce.
According Patterson the development
and validation of a multidimensional
measure of organizational climate, the
Organizational Climate Measure
(OCM), based upon Quinn and
Rohrbaugh's Competing Values model.
The Competing Values model,
developed in series of articles and
studies by Quinn and colleagues
proposes that organizational
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 72 Vol. 2, Issue No. 2, July – December 2012.
effectiveness criteria in the literature
can best be understood when organized
along fundamental dimensions-
flexibility versus control and internal
versus external orientation. In the study
of Parker, meta-analytic procedures
were used to examine the relationships
between individual-level
(psychological) climate perceptions and
work outcomes such as employee
attitudes, psychological well-being,
motivation, and performance. Review
of the literature generated 121
independent samples in which climate
perceptions were measured and
analyzed at the individual level. These
studies document considerable
confusion regarding the constructs of
psychological climate, organizational
climate, and organizational culture and
reveal a need for researchers to use
terminology that is consistent with their
level of measurement, theory, and
analysis. The meta-analytic findings
indicate that psychological climate,
operationalized as individuals'
perceptions of their work environment,
does have significant relationships with
individuals' work attitudes, motivation,
and performance. Structural equation
modeling analyses of the meta-analytic
correlation matrix indicated that the
relationships of psychological climate
with employee motivation and
performance are fully mediated by
employees' work attitudes. Despite the
number of published individual-level
climate studies that we found, there is a
need for more research using
standardized measures so as to enable
analyses of the organizational and
contextual factors that might moderate
the effects of psychological climate
perceptions. Finally, we argue for a
molar theory of psychological climate
that is rooted in the psychological
processes by which individuals make
meaning or their work experiences.
STATEMENT OF THE PROBLEM
The work environment has a significant
impact upon employee performance and
productivity. Work environment means
those processes, systems, structures,
tools or conditions in the workplace that
impact favorably or unfavorably
individual performance. The work
environment also includes policies,
rules, culture, resources, working
relationships, work location, and
internal and external environmental
factors, all of which influence the ways
that employee perform their job
functions.
It is widely accepted that the work
environment has an impact - positive or
negative - on employee performance.
The work environment strongly
influences the extent to which
employees are engaged in their work
and committed to the organization.
Disengaged workers produce mediocre
results; highly engaged workers
produce extraordinary results. So it is
necessary to study the impact of the
work environment in an organization on
the performance of its employees.
OBJECTIVES OF THE STUDY
To assess the impact of work
environment on employee performance.
To identify the factors influencing the
employee performance.
RESEARCH METHODOLOGY
A research design is a conceptual
structure within which the research
would be conducted. The research
design adopted here is descriptive
research. The major purpose of the
descriptive research is description of the
state of affairs as it exists; usually
includes surveys and fact-finding
enquiries. The main goal of this type of
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 73 Vol. 2, Issue No. 2, July – December 2012.
research is to describe the data and
characteristics about what is being
studied. The study was conducted
among employees in manufacturing
sector. Sampling is that part of
statistical practice concerned with the
selection of an unbiased or random
subset of individual observations within
a population of individuals intended to
yield some knowledge about the
population of concern. The sampling
technique used here is Random
sampling. The sample size taken for the
study is 100. Collection of information
is called as data. Data is of two types.
Primary data are those which are
collected afresh and for the first time,
and thus happen to be original in
character. The questionnaire was found
to be the suitable research instrument to
collect the primary data from the
employees. The rating scale used is 5
point likert scale. The sources of
secondary data are books, magazines,
journals, news papers and other
websites. The percentages analysis is
used for the study. Simple percentage
analysis refers to a special kind of ratio
in making comparison between two or
more data and to describe the relation
between the data. Percentage can also
be used to compare relative items, the
distribution of two or more series of
data.
VARIABLES USED FOR THE
STUDY
A concept which can take different
quantitative values is called variable. It
can be quantitative or qualitative. This
research was studied keeping the
dependent variable as employee
performance. Then independent
variables were analyzed based on how
it affects the climate variable.
DEPENDENT VARIABLE
A dependent variable is a variable that
depends or is a consequence of another
variable. In this research the dependent
variable is employee performance.
DEFINITION OF INDEPENDENT VARIABLES
INTERPERSONAL
RELATIONSHIPS
An interpersonal relationship is the nature of interaction that
occurs between two or more people.
PARTICIPATIVE
MANAGEMENT
Participative management, however, involves more than
allowing employees to take part in making decisions. It also
involves management treating the ideas and suggestions of
employees with consideration and respect
FORMALIZATION
AND
STANDARDIZATION
The purpose of standardization or formalization is to make a
person in an organization independent, whereby the interaction
between the individuals in the organization is minimum. The
people work on the basis of rules, procedures, systems,
guidelines and policies
TRAINING AND
DEVELOPMENT
Training and development is the field which is concerned with
organizational activity aimed at bettering the performance of
individuals and groups in organizational settings.
MONETARY
BENEFITS
Direct compensation refers to monetary benefits offered and
provided to employees in return of the services they provide to
the organization.
OBJECTIVITY AND
RATIONALITY
The state of having good sense and sound judgment. This
means Judgment based on observable phenomena and
uninfluenced by emotions or personal prejudices
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 74 Vol. 2, Issue No. 2, July – December 2012.
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q1
60.0%
40.0%
20.0%
0.0%
Percent
61.0%
24.0%
12.0%
3.0%
SCOPE FOR
ADVANCEMENT
The act of advancing, or the state of being advanced;
progression; improvement; furtherance; promotion to a higher
place or dignity; as, the advancement of learning.
SUPERVISION
Supervision is an intervention that is provided by a senior
member of a profession to a junior member or members of that
same profession.
EMPLOYEE
WELFARE
Welfare includes anything that is done for the comfort and
improvement of employees and is provided over and above the
wages.
SAFETY AND
SECURITY
The condition of being protected from or unlikely to cause
danger, risk, or injury
DATA ANALYSIS AND INTEPRETATION
CHART No. 1. INTERPERSONAL RELATIONSHIP
INTEPRETATION
The above table shows the responses of
the employees towards the statement
that the employees in the organization
are friendly. Out of the 100 respondents
61% agree, 24% have neutral opinion,
12% disagree and 3% strongly disagree
to the above statement. There is no
response for ‘Strongly agree’. Since
most of the employees are agreeing
with the statement we can conclude that
there is good interpersonal relationship
in the organization.
CHART No. 2. IMPACT OF INTERNPERSONAL RELATIONSHIP ON
EMPLOYEE PERFROMANCE
STRONGLY
AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q2
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
6.0%
43.0%
33.0%
12.0%
6.0%
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 75 Vol. 2, Issue No. 2, July – December 2012.
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q4
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
28.0%
40.0%
17.0%
15.0%
Interpersonal Relationship
INTEPRETATION:
The above table shows the responses of
the employees towards the statement
that the employees in the organization
are friendly. Out of the 100 respondents
61% agree, 24% have neutral opinion,
12% disagree and 3% strongly disagree
to the above statement. There is no
response for ‘Strongly agree’. Since
most of the employees are agreeing
with the statement we can conclude that
there is good interpersonal relationship
in the organization.
CHART NO. 3 - PARTICIPATIVE MANAGEMENT
INTEPRETATION
The above table shows the responses of
the employees towards the Participative
management. Out of 100 respondents
25% agree, 33% have a neutral opinion,
21% disagree and 21% ‘Strongly
disagree.’ There is no response for
‘strongly agree’.
CHART No. 4. IMPACT OF CONSULTATIVE APPROACH ON EMPLOYEE
PERFORMANCE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q3
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
25.0%
33.0%
21.0%
21.0%
Interpersonal Relationship
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 76 Vol. 2, Issue No. 2, July – December 2012.
INTEPRETATION:
The above table shows the responses of
the employees towards the impact of
consultative approach on employee
performance. Out of 100 respondents
28% agree, 40% have a neutral opinion,
17% disagree and 15% ‘Strongly
disagree.’ There is no response for
‘strongly agree’.
CHART No. 5. FORMALIZATION AND STANDARDIZATION
INTEPRETATION:
The above table shows the responses of
the employees towards the statement
that the rules and regulations in the
organization are followed without any
change. Out of 100 respondents 2%
strongly agree, 17% agree, 48% have
neutral opinion, 27% disagree and 6%
‘Strongly disagree.’
CHART No. 6 – IMPACT OF FORMALIZATION AND STANDARDIZATION
ON EMPLOYEE PERFORMANCE
STRONGLY
AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q5
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
2.0%
17.0%
48.0%
27.0%
6.0%
Interpersonal Relationship
STRONGLY
AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q6
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
2.0%
29.0%
37.0%
20.0%
12.0%
Interpersonal Relationship
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 77 Vol. 2, Issue No. 2, July – December 2012.
INTEPRETATION:
The above table shows the responses of
the employees towards the statement
that there is an impact of formalization
and standardization on employee
performance. Out of 100 respondents
2% strongly agree, 29% agree, 37%
have neutral opinion, 20% disagree and
12% ‘Strongly disagree.’
CHART No. 7 – TRAINING AND DEVELOPMENT
INTEPRETATION:
The above table shows the responses of
the employees towards the statement of
training and development in the
organization. Out of 100 respondents,
24% agree, 26% have neutral opinion,
44% disagree and 6% ‘Strongly
disagree.’ There is no response for
‘strongly agree’. Since most of the
employees are disagreeing with the
statement it is possible to conclude that
the training facilities are less in this
organization.
CHART No. 8 – IMPACT OF TRAINING FACILITIES ON EMPLOYEE
PERFORMANCE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q7
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
24.0%
26.0%
44.0%
6.0%
Interpersonal Relationship
STRONGLY
AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q8
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
2.0%
42.0%
29.0%
24.0%
3.0%
Interpersonal Relationship
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 78 Vol. 2, Issue No. 2, July – December 2012.
INTEPRETATION:
The above table shows the responses of
the employees towards the statement of
impact of training facilities on
employee performance. Out of 100
respondents, 2% strongly agree, 42%
agree, 29% have neutral opinion, 24%
disagree and 3% ‘Strongly disagree.’
Most of the employees agree that if
training facilities are available it will
improve their current performance.
CHART No. 9 – MONERARY BENEFITS
INTEPRETATION
The above table shows the responses of
the employees towards the statement of
monetary benefits. Out of 100
respondents, 7% agree, 33% have
neutral opinion, 45% disagree and 15%
strongly disagree. There is no response
for ‘strongly agree’. The monetary
benefits are not attractive in this
organization as most of the employees
are disagreeing with the statement.
CHART No. 10. – IMPACT OF CURRENT PAY SYSTEM ON EMPLOYEE
PERFORMANCE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q9
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
7.0%
33.0%
45.0%
15.0%
Interpersonal Relationship
STRONGLY
AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q10
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
2.0%
6.0%
32.0%
42.0%
18.0%
Interpersonal Relationship
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 79 Vol. 2, Issue No. 2, July – December 2012.
INTEPRETATION
The above table shows the responses of
the employees towards the statement of
impact of current pay system on
employee performance. Out of 100
respondents, 2% strongly agree, 6%
agree, 32% have neutral opinion, 42%
disagree and 18% ‘Strongly disagree.’
Since the current pay system is not
attractive there is no positive effect on
employee performance.
CHART No. 11 - OBJECTIVITY AND RATIONALITY
INTEPRETATION
The above table shows the responses of
the employees towards the statement of
objectivity and Rationality in the
organization. Out of 100 respondents,
2% strongly agree, 19% agree, 38%
have neutral opinion, 32% disagree and
9% ‘Strongly disagree.’
CHART No. 12 – IMPACT OF OBJECTIVITY AND RATIONALITY ON
EMPLOYEE PERFROANCE
STRONGLY
AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q11
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
2.0%
19.0%
38.0%
32.0%
9.0%
Interpersonal Relationship
AGREE
NEUTRAL
DISAGREE
STRONGLY DISAGREE
Q12
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
24.0%
51.0%
19.0%
6.0%
Interpersonal Relationship
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 80 Vol. 2, Issue No. 2, July – December 2012.
INTEPRETATION:
The above table shows the responses of
the employees towards the statement of
impact of objectivity and Rationality on
employee performance. Out of 100
respondents 24% agree, 51% have
neutral opinion, 19% disagree and 6%
strongly disagree. There is no response
for ‘strongly agree’.
CHART No. 13 – SCOPE FOR ADVANCEMENT
INTEPRETATION
The above table shows the responses of
the employees towards the statement of
scope for advancement in the
organization. Out of 100 respondents
32% agree, 8% have neutral opinion,
57% disagree and 3% ‘Strongly
disagree.’ There is no response for
‘strongly agree’. The response of the
employees towards the statement shows
that there are not much career
opportunities in this organization.
CHART No. 14 – IMPACT OF PROMOTION OPPORTUNITIES ON
EMPLOYEE PERFORMANCE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q13
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
32.0%
8.0%
57.0%
3.0%
Interpersonal Relationship
STRONGLY
AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q14
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
2.0%
20.0%
12.0%
57.0%
9.0%
Interpersonal Relationship
Impact of Promotion Opportunities on
employee performance
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 81 Vol. 2, Issue No. 2, July – December 2012.
INTEPRETATION
The above table shows the responses of
the employees towards the statement of
impact of promotion opportunities on
employee performance. Out of 100
respondents, 2% strongly agree, 20%
agree, 12% have neutral opinion, 57%
disagree and 9% ‘Strongly disagree.’
As per the response of employees
promotion opportunities are not open to
everybody in the organization, so that
there is no much positive impact on
employee performance.
CHART No. 15 - SUPERVISION
INTEPRETATION
The above table shows the responses of
the employees towards the statement of
Supervision in the organization. Out of
100 respondents 30% agree, 45% have
neutral opinion, 19% disagree and 6%
strongly disagree. There is no response
for ‘strongly agree’.
CHART No. 16 – IMPACT OF SUPERVISION ON EMPLOYEE
PERFORMANCE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q15
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
30.0%
45.0%
19.0%
6.0%
Interpersonal Relationship
STRONGLY
AGREE
AGREE
NEUTRAL
STRONGLY
DISAGREE
Q16
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
18.0%
36.0%
40.0%
6.0%
Interpersonal Relationship
Supervision
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 82 Vol. 2, Issue No. 2, July – December 2012.
INTEPRETATION
The above table shows the responses of
the employees towards the statement of
impact of Supervision on employee
performance. Out of 100 respondents
18% strongly agree, 36% agree, 40%
have neutral opinion, and 6% strongly
disagree. There is no response for
‘Disagree’.
CHART No. 17 - EMPLOYEE WELFARE
INTEPRETATION
The above table shows the responses of
the employees towards the statement of
employee welfare in the organization.
Out of 100 respondents 2% strongly
agree, 37% agree, 34% have neutral
opinion, and 27% Disagree. There is no
response for ‘Strongly Disagree’. Since
most of the employees are agreeing
with the statement, the organization is
providing good welfare facilities.
CHART No. 18 – IMPACT OF REWARDS AND RECOGNITION ON
EMPLOYEE PERFORMANCE
STRONGLY AGREE
AGREE
NEUTRAL
DISAGREE
Q17
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
2.0%
37.0%
34.0%
27.0%
Interpersonal Relationship
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q18
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
18.0%
45.0%
28.0%
9.0%
Interpersonal Relationship
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 83 Vol. 2, Issue No. 2, July – December 2012.
INTEPRETATION
The above table shows the responses of
the employees towards the statement of
impact of rewards and recognition on
employee performance. Out of 100
respondents, 18% agree, 45% have
neutral opinion, 28% Disagree and 9%
strongly disagree. There is no response
for ‘Strongly agree’.
.
CHART N). 19 – SAFETY AND SECURITY
INTEPRETATION
The above table shows the responses of the employees towards the statement of safety
and security in the organization. Out of 100 respondents, 40% agree, 35% have neutral
opinion, 16% Disagree and 9% strongly disagree. There is no response for ‘Strongly
agree’. From this table it is understood that most of the employees are agreeing with the
safe working conditions provided by the organization.
CHART No. 20 – IMPACT OF JOB SECURITY ON EMPLOYEE
PERFORMANCE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q19
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
40.0%
35.0%
16.0%
9.0%
Interpersonal Relationship
STRONGLY
AGREE
AGREE
NEUTRAL
DISAGREE
STRONGLY
DISAGREE
Q20
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
Percent
2.0%
48.0%
19.0%
19.0%
12.0%
Interpersonal Relationship
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 84 Vol. 2, Issue No. 2, July – December 2012.
INTEPRETATION
The above table shows the responses of
the employees towards the statement of
impact of job security on employee
performance. Out of 100 respondents,
2% strongly agree, 48% agree, 19%
have neutral opinion, 19% Disagree and
12% strongly disagree. As per the
statement most of the employees are
agreeing that there is job security in the
organization.
FINDINGS AND SUGGESTIONS
The employees are agreeing that the
employees in the organization are
friendly. This means that there is good
interpersonal relationship exist in the
organization. The employees are
disagreeing that there is scope for
advancement in the organization. This
means that, since there is no adequate
promotion opportunity in the
organization it has less impact on
employee performance. Moreover
Training facilities, monetary package,
impact of rewards and recognitions,
safe working conditions, job security
will influence the employee
performance. In order to improve the
performance management can consult
the employees before decision making
to seek their suggestions. In order to
rectify that the management has to
encourage their employees to
experiment new methods and try out
creative ideas which will results a
positive impact on their performance.
The management has to organize more
training and development programs for
improving the performance of
employees. Since most of the
employees are not satisfied with the
monetary benefits, the management has
to consider this as a serious issue and
try to give more salaries according to
their years of experience. The
management has to look into the
grievances and complaints of the
employees on observable phenomena
which are influenced by emotions or
personal prejudices. Promotions have to
be given according to their experiences
and performance.
CONCLUSIONS
The workplace environment impacts
employee morale, productivity and
engagement - both positively and
negatively. The work place
environment in a majority of industry is
unsafe and unhealthy. These includes
poorly designed workstations,
unsuitable furniture, lack of ventilation,
inappropriate lighting, excessive noise,
insufficient safety measures in fire
emergencies and lack of personal
protective equipment. People working
in such environment are prone to
occupational disease and it impacts on
employee’s performance. Thus
productivity is decreased due to the
workplace environment. It is the quality
of the employee’s workplace
environment that most impacts on their
level of motivation and subsequent
performance. How well they engage
with the organization, especially with
their immediate environment,
influences to a great extent their error
rate, level of innovation and
collaboration with other employees,
absenteeism and ultimately, how long
they stay in the job.
REFERENCES
Kothari .C.R, 2004, “Research
Methodology”, New
International Pvt. LTD., New
Delhi.
Nirmala, 2008,”job Performance and
Occupational Stress. A study of
A Study on The Impact of Work Environment on Employee Performance
- Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan
Namex International Journal of Management Research 85 Vol. 2, Issue No. 2, July – December 2012.
Bank Managers in Haryana”,
NICE Journal of Business, Vol.
3, No 1&2.
Schieman, Ried, 2008, “Job Authority
and Interpersonal Conflict in the
Workplace, Vol. No. 3, pp.,
296-326.
Smyrnis, X, Kosmas, A, Claudio,
Romona, Tanewski, A, George,
Karofsky, I, Paul, Millen,
Robert, Yilmaz, R, Mustafa,
2003,” Work – family conflict:
A Study on American and
Australian Family Business”,
Family Business Review, Vol.
16, pp., 35.
Srivastav 2007, “Stress in
Organizational Roles”, the
ICFAI Journal of
Organizational Behavior, Vol.
6, No. 3, pp, 34-40.
Johnston, M. W., A. Parasuraman, C.
M. Futrell and W. C. Black:
1990, ‘A Longitudinal
Assessment of the Impact of
Selected Organizational
Influences on Salespeople’s
Organizational Commitment
during Early Employment’,
Journal of Marketing Research
27,333–344.
Joseph, J. and S. P. Deshpande: 1997,
‘The Impact of Ethical Climate
on Job Satisfaction of Nurses’,
Health Care Management
Review 22, 1; Abi Inform
Global, p. 76.
Kahn, R. L.: 1973, ‘The Work Module:
A Tonic for Lunch pail
Lassitude’, Psychology Today
6, 94–95.
Koh, H. C. and E. H. Y. Boo: 2001,
‘The Link Between
Organizational Ethics and Job
Satisfaction: A Study of
Managers Singapore’, Journal
of Business Ethics 29,309–324.
K. Aswathappa, 1997, “Human
Resource and Personnel
Management”, Tata- McGraw
Hill Publishing Co. Ltd.
L.M. Prasad, 2003, “Human Resource
Management”, Sultan Chand
and Sons Educational
Publishers, New Delhi.

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A STUDY ON THE IMPACT OF WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE

  • 1. A STUDY ON THE IMPACT OF WORK ENVIRONMENT ON EMPLOYEE PERFORMANCE Ms. BINDU ANTO OLLUKKARAN Assistant Professor, Westfort Higher Education Trust, Thrissur E – Mail: binduantollukkaran@gmail.com DR. RUPA GUNASEELAN Associate Professor, School of Management and Entrepreneurship Development, Bharathiar University E- Mail: rupaguna@gmail.com ABSTRACT A work environment can be identified as the place that one works, which means the milieus around a person. It is the social and professional environment in which a person is supposed to interact with a number of people. The work environment has a significant impact upon employee performance and productivity. This study aims to provide the vital information regarding the work environment factors which have an influence on employee performance. Creating a work environment in which employees are productive is essential to increase profits for the organization and businesses as well. In short the work place becomes an integral part of the work itself. Businesses must step outside their traditional roles to create a work environment where employees enjoy what they do, have pride in what they do, can reach their potential. The respondents surveyed were the employees of the manufacturing companies. Total number of employees surveyed is 100. The study shows how the work environment in this organization is affecting the employee performance. Key Words Work Environment, Social, Professional, Employee Performance, Participative Management, Productivity, Interpersonal Relationship, Safety and Security, Rewards, Training and Development, Employee Welfare, Monetary Benefits, Supervision, Advancement.
  • 2. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 71 Vol. 2, Issue No. 2, July – December 2012. INTRODUCTION A work environment can be identified as the place that one works, which means the milieus around a person. It is the social and professional environment in which a person is supposed to interact with a number of people. The work environment has a significant impact upon employee performance and productivity. By work environment we mean those processes, systems, structures, tools or conditions in the workplace that impact favorably or unfavorably individual performance. The work environment also includes policies, rules, culture, resources, working relationships, work location, and internal and external environmental factors, all of which influence the ways those employees perform their job functions. It is the quality of the employee’s workplace environment that most impacts on the level of employee’s motivation and subsequent performance. How well they engage with the organization, especially with their immediate environment, influences to a great extent their error rate, level of innovation and collaboration with other employees, absenteeism and, ultimately, how long they stay in the job. The environment that people are required to work in can have a significant impact on their ability to undertake the tasks that they have been asked to do. This can affect productivity and employee health and well-being. The key factors fall into two categories, those that are driven by procedures, protocols and management requirements and the factors that arise from premises, office or factory design. Management driven factors include the development of Organization plans such as the allocation of responsibilities at all levels of the organization, definition of job descriptions and the degree of access to the management and administrative support needed to complete their tasks; Working patterns, shift-working, break times, absence or holiday cover; and Health and safety policies, including the provision of training, development of safe working practices and the adequate supply of protective clothing and equipment. In today’s competitive business environment, management cannot afford to waste the potential of their workforce. The key factors in work place environment impact greatly on employee’s level of motivation and their performance. The workplace environment set in place impacts employee morale, productivity and performance– both positive and negative. And if the circumstances are not good it will be affecting the performance of the employees in the form of delay in work completion, frustration, affect on personal growth etc. In an effort to motivate employees, organizations have implemented performance based pay, practices to help balance both work and family and various forms of information sharing. Management’s new challenge is to create a work environment that attracts keeps and motivates its workforce. According Patterson the development and validation of a multidimensional measure of organizational climate, the Organizational Climate Measure (OCM), based upon Quinn and Rohrbaugh's Competing Values model. The Competing Values model, developed in series of articles and studies by Quinn and colleagues proposes that organizational
  • 3. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 72 Vol. 2, Issue No. 2, July – December 2012. effectiveness criteria in the literature can best be understood when organized along fundamental dimensions- flexibility versus control and internal versus external orientation. In the study of Parker, meta-analytic procedures were used to examine the relationships between individual-level (psychological) climate perceptions and work outcomes such as employee attitudes, psychological well-being, motivation, and performance. Review of the literature generated 121 independent samples in which climate perceptions were measured and analyzed at the individual level. These studies document considerable confusion regarding the constructs of psychological climate, organizational climate, and organizational culture and reveal a need for researchers to use terminology that is consistent with their level of measurement, theory, and analysis. The meta-analytic findings indicate that psychological climate, operationalized as individuals' perceptions of their work environment, does have significant relationships with individuals' work attitudes, motivation, and performance. Structural equation modeling analyses of the meta-analytic correlation matrix indicated that the relationships of psychological climate with employee motivation and performance are fully mediated by employees' work attitudes. Despite the number of published individual-level climate studies that we found, there is a need for more research using standardized measures so as to enable analyses of the organizational and contextual factors that might moderate the effects of psychological climate perceptions. Finally, we argue for a molar theory of psychological climate that is rooted in the psychological processes by which individuals make meaning or their work experiences. STATEMENT OF THE PROBLEM The work environment has a significant impact upon employee performance and productivity. Work environment means those processes, systems, structures, tools or conditions in the workplace that impact favorably or unfavorably individual performance. The work environment also includes policies, rules, culture, resources, working relationships, work location, and internal and external environmental factors, all of which influence the ways that employee perform their job functions. It is widely accepted that the work environment has an impact - positive or negative - on employee performance. The work environment strongly influences the extent to which employees are engaged in their work and committed to the organization. Disengaged workers produce mediocre results; highly engaged workers produce extraordinary results. So it is necessary to study the impact of the work environment in an organization on the performance of its employees. OBJECTIVES OF THE STUDY To assess the impact of work environment on employee performance. To identify the factors influencing the employee performance. RESEARCH METHODOLOGY A research design is a conceptual structure within which the research would be conducted. The research design adopted here is descriptive research. The major purpose of the descriptive research is description of the state of affairs as it exists; usually includes surveys and fact-finding enquiries. The main goal of this type of
  • 4. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 73 Vol. 2, Issue No. 2, July – December 2012. research is to describe the data and characteristics about what is being studied. The study was conducted among employees in manufacturing sector. Sampling is that part of statistical practice concerned with the selection of an unbiased or random subset of individual observations within a population of individuals intended to yield some knowledge about the population of concern. The sampling technique used here is Random sampling. The sample size taken for the study is 100. Collection of information is called as data. Data is of two types. Primary data are those which are collected afresh and for the first time, and thus happen to be original in character. The questionnaire was found to be the suitable research instrument to collect the primary data from the employees. The rating scale used is 5 point likert scale. The sources of secondary data are books, magazines, journals, news papers and other websites. The percentages analysis is used for the study. Simple percentage analysis refers to a special kind of ratio in making comparison between two or more data and to describe the relation between the data. Percentage can also be used to compare relative items, the distribution of two or more series of data. VARIABLES USED FOR THE STUDY A concept which can take different quantitative values is called variable. It can be quantitative or qualitative. This research was studied keeping the dependent variable as employee performance. Then independent variables were analyzed based on how it affects the climate variable. DEPENDENT VARIABLE A dependent variable is a variable that depends or is a consequence of another variable. In this research the dependent variable is employee performance. DEFINITION OF INDEPENDENT VARIABLES INTERPERSONAL RELATIONSHIPS An interpersonal relationship is the nature of interaction that occurs between two or more people. PARTICIPATIVE MANAGEMENT Participative management, however, involves more than allowing employees to take part in making decisions. It also involves management treating the ideas and suggestions of employees with consideration and respect FORMALIZATION AND STANDARDIZATION The purpose of standardization or formalization is to make a person in an organization independent, whereby the interaction between the individuals in the organization is minimum. The people work on the basis of rules, procedures, systems, guidelines and policies TRAINING AND DEVELOPMENT Training and development is the field which is concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational settings. MONETARY BENEFITS Direct compensation refers to monetary benefits offered and provided to employees in return of the services they provide to the organization. OBJECTIVITY AND RATIONALITY The state of having good sense and sound judgment. This means Judgment based on observable phenomena and uninfluenced by emotions or personal prejudices
  • 5. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 74 Vol. 2, Issue No. 2, July – December 2012. AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q1 60.0% 40.0% 20.0% 0.0% Percent 61.0% 24.0% 12.0% 3.0% SCOPE FOR ADVANCEMENT The act of advancing, or the state of being advanced; progression; improvement; furtherance; promotion to a higher place or dignity; as, the advancement of learning. SUPERVISION Supervision is an intervention that is provided by a senior member of a profession to a junior member or members of that same profession. EMPLOYEE WELFARE Welfare includes anything that is done for the comfort and improvement of employees and is provided over and above the wages. SAFETY AND SECURITY The condition of being protected from or unlikely to cause danger, risk, or injury DATA ANALYSIS AND INTEPRETATION CHART No. 1. INTERPERSONAL RELATIONSHIP INTEPRETATION The above table shows the responses of the employees towards the statement that the employees in the organization are friendly. Out of the 100 respondents 61% agree, 24% have neutral opinion, 12% disagree and 3% strongly disagree to the above statement. There is no response for ‘Strongly agree’. Since most of the employees are agreeing with the statement we can conclude that there is good interpersonal relationship in the organization. CHART No. 2. IMPACT OF INTERNPERSONAL RELATIONSHIP ON EMPLOYEE PERFROMANCE STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q2 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 6.0% 43.0% 33.0% 12.0% 6.0%
  • 6. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 75 Vol. 2, Issue No. 2, July – December 2012. AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q4 40.0% 30.0% 20.0% 10.0% 0.0% Percent 28.0% 40.0% 17.0% 15.0% Interpersonal Relationship INTEPRETATION: The above table shows the responses of the employees towards the statement that the employees in the organization are friendly. Out of the 100 respondents 61% agree, 24% have neutral opinion, 12% disagree and 3% strongly disagree to the above statement. There is no response for ‘Strongly agree’. Since most of the employees are agreeing with the statement we can conclude that there is good interpersonal relationship in the organization. CHART NO. 3 - PARTICIPATIVE MANAGEMENT INTEPRETATION The above table shows the responses of the employees towards the Participative management. Out of 100 respondents 25% agree, 33% have a neutral opinion, 21% disagree and 21% ‘Strongly disagree.’ There is no response for ‘strongly agree’. CHART No. 4. IMPACT OF CONSULTATIVE APPROACH ON EMPLOYEE PERFORMANCE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q3 40.0% 30.0% 20.0% 10.0% 0.0% Percent 25.0% 33.0% 21.0% 21.0% Interpersonal Relationship
  • 7. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 76 Vol. 2, Issue No. 2, July – December 2012. INTEPRETATION: The above table shows the responses of the employees towards the impact of consultative approach on employee performance. Out of 100 respondents 28% agree, 40% have a neutral opinion, 17% disagree and 15% ‘Strongly disagree.’ There is no response for ‘strongly agree’. CHART No. 5. FORMALIZATION AND STANDARDIZATION INTEPRETATION: The above table shows the responses of the employees towards the statement that the rules and regulations in the organization are followed without any change. Out of 100 respondents 2% strongly agree, 17% agree, 48% have neutral opinion, 27% disagree and 6% ‘Strongly disagree.’ CHART No. 6 – IMPACT OF FORMALIZATION AND STANDARDIZATION ON EMPLOYEE PERFORMANCE STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q5 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 2.0% 17.0% 48.0% 27.0% 6.0% Interpersonal Relationship STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q6 40.0% 30.0% 20.0% 10.0% 0.0% Percent 2.0% 29.0% 37.0% 20.0% 12.0% Interpersonal Relationship
  • 8. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 77 Vol. 2, Issue No. 2, July – December 2012. INTEPRETATION: The above table shows the responses of the employees towards the statement that there is an impact of formalization and standardization on employee performance. Out of 100 respondents 2% strongly agree, 29% agree, 37% have neutral opinion, 20% disagree and 12% ‘Strongly disagree.’ CHART No. 7 – TRAINING AND DEVELOPMENT INTEPRETATION: The above table shows the responses of the employees towards the statement of training and development in the organization. Out of 100 respondents, 24% agree, 26% have neutral opinion, 44% disagree and 6% ‘Strongly disagree.’ There is no response for ‘strongly agree’. Since most of the employees are disagreeing with the statement it is possible to conclude that the training facilities are less in this organization. CHART No. 8 – IMPACT OF TRAINING FACILITIES ON EMPLOYEE PERFORMANCE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q7 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 24.0% 26.0% 44.0% 6.0% Interpersonal Relationship STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q8 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 2.0% 42.0% 29.0% 24.0% 3.0% Interpersonal Relationship
  • 9. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 78 Vol. 2, Issue No. 2, July – December 2012. INTEPRETATION: The above table shows the responses of the employees towards the statement of impact of training facilities on employee performance. Out of 100 respondents, 2% strongly agree, 42% agree, 29% have neutral opinion, 24% disagree and 3% ‘Strongly disagree.’ Most of the employees agree that if training facilities are available it will improve their current performance. CHART No. 9 – MONERARY BENEFITS INTEPRETATION The above table shows the responses of the employees towards the statement of monetary benefits. Out of 100 respondents, 7% agree, 33% have neutral opinion, 45% disagree and 15% strongly disagree. There is no response for ‘strongly agree’. The monetary benefits are not attractive in this organization as most of the employees are disagreeing with the statement. CHART No. 10. – IMPACT OF CURRENT PAY SYSTEM ON EMPLOYEE PERFORMANCE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q9 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 7.0% 33.0% 45.0% 15.0% Interpersonal Relationship STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q10 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 2.0% 6.0% 32.0% 42.0% 18.0% Interpersonal Relationship
  • 10. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 79 Vol. 2, Issue No. 2, July – December 2012. INTEPRETATION The above table shows the responses of the employees towards the statement of impact of current pay system on employee performance. Out of 100 respondents, 2% strongly agree, 6% agree, 32% have neutral opinion, 42% disagree and 18% ‘Strongly disagree.’ Since the current pay system is not attractive there is no positive effect on employee performance. CHART No. 11 - OBJECTIVITY AND RATIONALITY INTEPRETATION The above table shows the responses of the employees towards the statement of objectivity and Rationality in the organization. Out of 100 respondents, 2% strongly agree, 19% agree, 38% have neutral opinion, 32% disagree and 9% ‘Strongly disagree.’ CHART No. 12 – IMPACT OF OBJECTIVITY AND RATIONALITY ON EMPLOYEE PERFROANCE STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q11 40.0% 30.0% 20.0% 10.0% 0.0% Percent 2.0% 19.0% 38.0% 32.0% 9.0% Interpersonal Relationship AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q12 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 24.0% 51.0% 19.0% 6.0% Interpersonal Relationship
  • 11. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 80 Vol. 2, Issue No. 2, July – December 2012. INTEPRETATION: The above table shows the responses of the employees towards the statement of impact of objectivity and Rationality on employee performance. Out of 100 respondents 24% agree, 51% have neutral opinion, 19% disagree and 6% strongly disagree. There is no response for ‘strongly agree’. CHART No. 13 – SCOPE FOR ADVANCEMENT INTEPRETATION The above table shows the responses of the employees towards the statement of scope for advancement in the organization. Out of 100 respondents 32% agree, 8% have neutral opinion, 57% disagree and 3% ‘Strongly disagree.’ There is no response for ‘strongly agree’. The response of the employees towards the statement shows that there are not much career opportunities in this organization. CHART No. 14 – IMPACT OF PROMOTION OPPORTUNITIES ON EMPLOYEE PERFORMANCE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q13 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 32.0% 8.0% 57.0% 3.0% Interpersonal Relationship STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q14 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 2.0% 20.0% 12.0% 57.0% 9.0% Interpersonal Relationship Impact of Promotion Opportunities on employee performance
  • 12. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 81 Vol. 2, Issue No. 2, July – December 2012. INTEPRETATION The above table shows the responses of the employees towards the statement of impact of promotion opportunities on employee performance. Out of 100 respondents, 2% strongly agree, 20% agree, 12% have neutral opinion, 57% disagree and 9% ‘Strongly disagree.’ As per the response of employees promotion opportunities are not open to everybody in the organization, so that there is no much positive impact on employee performance. CHART No. 15 - SUPERVISION INTEPRETATION The above table shows the responses of the employees towards the statement of Supervision in the organization. Out of 100 respondents 30% agree, 45% have neutral opinion, 19% disagree and 6% strongly disagree. There is no response for ‘strongly agree’. CHART No. 16 – IMPACT OF SUPERVISION ON EMPLOYEE PERFORMANCE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q15 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 30.0% 45.0% 19.0% 6.0% Interpersonal Relationship STRONGLY AGREE AGREE NEUTRAL STRONGLY DISAGREE Q16 40.0% 30.0% 20.0% 10.0% 0.0% Percent 18.0% 36.0% 40.0% 6.0% Interpersonal Relationship Supervision
  • 13. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 82 Vol. 2, Issue No. 2, July – December 2012. INTEPRETATION The above table shows the responses of the employees towards the statement of impact of Supervision on employee performance. Out of 100 respondents 18% strongly agree, 36% agree, 40% have neutral opinion, and 6% strongly disagree. There is no response for ‘Disagree’. CHART No. 17 - EMPLOYEE WELFARE INTEPRETATION The above table shows the responses of the employees towards the statement of employee welfare in the organization. Out of 100 respondents 2% strongly agree, 37% agree, 34% have neutral opinion, and 27% Disagree. There is no response for ‘Strongly Disagree’. Since most of the employees are agreeing with the statement, the organization is providing good welfare facilities. CHART No. 18 – IMPACT OF REWARDS AND RECOGNITION ON EMPLOYEE PERFORMANCE STRONGLY AGREE AGREE NEUTRAL DISAGREE Q17 40.0% 30.0% 20.0% 10.0% 0.0% Percent 2.0% 37.0% 34.0% 27.0% Interpersonal Relationship AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q18 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 18.0% 45.0% 28.0% 9.0% Interpersonal Relationship
  • 14. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 83 Vol. 2, Issue No. 2, July – December 2012. INTEPRETATION The above table shows the responses of the employees towards the statement of impact of rewards and recognition on employee performance. Out of 100 respondents, 18% agree, 45% have neutral opinion, 28% Disagree and 9% strongly disagree. There is no response for ‘Strongly agree’. . CHART N). 19 – SAFETY AND SECURITY INTEPRETATION The above table shows the responses of the employees towards the statement of safety and security in the organization. Out of 100 respondents, 40% agree, 35% have neutral opinion, 16% Disagree and 9% strongly disagree. There is no response for ‘Strongly agree’. From this table it is understood that most of the employees are agreeing with the safe working conditions provided by the organization. CHART No. 20 – IMPACT OF JOB SECURITY ON EMPLOYEE PERFORMANCE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q19 40.0% 30.0% 20.0% 10.0% 0.0% Percent 40.0% 35.0% 16.0% 9.0% Interpersonal Relationship STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY DISAGREE Q20 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Percent 2.0% 48.0% 19.0% 19.0% 12.0% Interpersonal Relationship
  • 15. A Study on The Impact of Work Environment on Employee Performance - Ms. Bindu Anto Ollukkaran and Dr. Rupa Gunaseelan Namex International Journal of Management Research 84 Vol. 2, Issue No. 2, July – December 2012. INTEPRETATION The above table shows the responses of the employees towards the statement of impact of job security on employee performance. Out of 100 respondents, 2% strongly agree, 48% agree, 19% have neutral opinion, 19% Disagree and 12% strongly disagree. As per the statement most of the employees are agreeing that there is job security in the organization. FINDINGS AND SUGGESTIONS The employees are agreeing that the employees in the organization are friendly. This means that there is good interpersonal relationship exist in the organization. The employees are disagreeing that there is scope for advancement in the organization. This means that, since there is no adequate promotion opportunity in the organization it has less impact on employee performance. Moreover Training facilities, monetary package, impact of rewards and recognitions, safe working conditions, job security will influence the employee performance. In order to improve the performance management can consult the employees before decision making to seek their suggestions. In order to rectify that the management has to encourage their employees to experiment new methods and try out creative ideas which will results a positive impact on their performance. The management has to organize more training and development programs for improving the performance of employees. Since most of the employees are not satisfied with the monetary benefits, the management has to consider this as a serious issue and try to give more salaries according to their years of experience. The management has to look into the grievances and complaints of the employees on observable phenomena which are influenced by emotions or personal prejudices. Promotions have to be given according to their experiences and performance. CONCLUSIONS The workplace environment impacts employee morale, productivity and engagement - both positively and negatively. The work place environment in a majority of industry is unsafe and unhealthy. These includes poorly designed workstations, unsuitable furniture, lack of ventilation, inappropriate lighting, excessive noise, insufficient safety measures in fire emergencies and lack of personal protective equipment. People working in such environment are prone to occupational disease and it impacts on employee’s performance. Thus productivity is decreased due to the workplace environment. It is the quality of the employee’s workplace environment that most impacts on their level of motivation and subsequent performance. How well they engage with the organization, especially with their immediate environment, influences to a great extent their error rate, level of innovation and collaboration with other employees, absenteeism and ultimately, how long they stay in the job. REFERENCES Kothari .C.R, 2004, “Research Methodology”, New International Pvt. LTD., New Delhi. Nirmala, 2008,”job Performance and Occupational Stress. A study of
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