This document contains a summary of Yasser Mahmoud Zalat's personal and professional experience. It includes his contact information, education, languages, career objective, relevant work experience in food and beverage management roles at luxury hotels in Egypt spanning over 20 years, references from past general managers, and a summary of qualifications and training courses completed. The document demonstrates extensive experience leading food and beverage operations and teams at 5-star hotels in Egypt.

1. Yasser Mahmoud Zalat
EL Maadi .Cairo .Egypt
Yasser_zalat@ yahoo.com Mobile: 0109 7777 365
Yasserzalat@gmail.com 0100 1608 031
Home : 02 276 33 777
Personal information
Education : Bachelor of social work
Marital status : Married
Nationality : Egyptian
Date of birth : July 21st
1972
Languages
English : Excellent
1Resume updated at May 2015
About Me
With more than 20 years of extensive experience in the hospitality industry, working at the Four & the
Five Stars within International and local chains (Familiar working for both Owners and Management
Companies).
Recognized for my outstanding organization skills, fast adaptability, strong analytic abilities, and eye
for details combined with skills to plan, implementing new ideas always thinking out Of the box but in a
deep strategic way.
Well known in the field by offered business from the scratch or for pre-opening, opening or Even For
re-branding of Properties.
Always delivered the optimum return on investment for both management and Owners companies.
Strong leadership of teams in order to maximize the operational efficiency and achieve the highest level
of revenue without forgetting to exceed the guest’s expectations.
By being an extrovert person I am always involved in the recruitment selection and the performance
management of Employees, always working with a development plan in their favor, providing several
motivational tools and Counseling, but with no compromises in any of the disciplinary issues.
A day to day involvement in training and manager’s development in all aspects (reporting, forecasting
cost control, Revenue generation and business plan recommendation).
My essential aim is always based on establishing an optimum relationship with my team Members in
order to work in a harmonized and healthy environment that sure will have a Great Impact for the well
being of the customers, the Property and the company.
Career Objective
To play a leading and positive role in adding to the performance of a five Stars hotels property and
assist in achieving its set objectives by means of making utmost use of my capabilities,
knowledge, hard working and determination, whereby my performance is adequately rewarded to
develop myself further in my career and consistently improve and update my knowledge in a
perpetual and innovative manner.

2. Relevant Experience
Hotel Operator Position From To
Grand Hotel
Hurghada
550 Rooms 5 * * * * *
Red sea Hotels
Franchise
Executive Assistant Manager
(Food & Beverage)
Reporting to General Manager
1/9/2012
present
Prima Life
Makadi
334 Room 5 * * * * *
Travel ways
Food & Beverage Director
Deputy to General Manager
15 F&B Outlets
20/8/2011
20/8/2012
Le Pacha Resort
Hurghada
270 Rooms 4 * * * *+
AlMasria,
AlAlamia for Hotels
Egyptian Chain
Food & Beverage Director
Deputy to General Manager
10 F&B Outlets
25/3/2010 19/8/2011
Grand Hotel
Hurghada
550 Rooms 5 * * * * *
Red sea Hotels
Franchise
Food & Beverage Manager
(In Charge of Animation Team)
Reporting to General Manager
16 F&B Outlets
19/7/2007
15/9/2009
Baron Resort
Sharm el Sheik
360 Rooms 5* * * * *
Baron Hotels
Egyptian Chain
Assistant F & B Manager
Reporting to Executive Assistant
Manager
14 F&B Outlets
13/4/2007 18/7/2007
Millennium
Port Ghaleb
206 Rooms 5 * * * * *
Millennium
International Chain
Assistant F & B Manager
In charge on F&B Dep.
Reporting to General Manager
7 F&B Outlets
1/7/2006
7/4/2007
Sofitel
Hurghada
312 Rooms 5 * * * * *
Accor Hotels
International Chain
Food & Beverage coordinator
Reporting to F&B Manager
11 F&B Outlets
1/9/2002
30/6/2006
Vera club
Sharm el Sheik
340 Rooms 5 * * * * *
Vera tour
Italian Chain
Food & beverage Controller
11 F&B Outlets
23/5/2001
2/7/2002
Novotel
Dahab
142 Rooms 4 * * * * +
Accor Hotels
International Chain
Assistant F & B Controller
9 F&B Outlets
1/1/1999
23/5/2001
Sheraton
Al Montaza
Starwood
International Chain
Waiter (Banquet)
1/07/1993
15/07/1994
10/11/1994
30/09/1993
31/10/1994
30/04/1995
References
Name Position Contact Number E-mails
Saad Ghoshia General Manager 0122 024 0265 ssghosheh@hotmail.co
Mohamed Ali General Manager 0100 539 7833 Ali_ibrahimmohammed@hotmail.com
Nader Roushdy General Manager 0122 218 9899 naderroshdy@yahoo.com
Hossam El Barowdy General Manager 016 133 6303 HOSSAMBAROUDY@YAHOO.COM
Khalid Hassan General Manager 0100 510 2670 khaabdalla@yahoo.com
Adel Abdo General Manager 0111 1444 027
Christophe carlier General Manager Christophe carlier@gmail.com
Christophe deschildre General Manager Christophe.deschildre@accor.com
2Resume updated at May 2015

3. Work Summary Roles
3Resume updated at May 2015
Set up of the Food and Beverage Department, setting standards - service standards, setup standards,
policies, budgeting, hiring, staffing, menus, theme restaurants, equipment, operational manuals,
promotions, theme events etc.,
Daily follow-up and overseeing the department daily business in terms of set up, staffing, service,
cleanliness, etc.
Conducting in-house training and seminars for staff, and delegating same to staff in need of such
intensive training.
Periodical evaluation and annual appraisals to outlets mangers and staff under F&B department.
Managing the effective operation of the food and beverage outlets to ensure customer service is at its best.
Responsible for maximizing all revenue opportunities through effective teamwork and development and
to be ensure that food quality and service is delivered to brand standards.
Responsible for managing and motivating my team.
Required ensuring that all staff within my department is adequately trained and developed in line with
company policy.
Also responsible for the Recruitment and Selection of my team and for managing any Employee Relations
issues with the support of the Human Resources Department.
Actively guided and direct the whole team to ensure consistency of brand standards and a high level of
performance and service delivery.
Manage my staff within the hotel's organization structure and human resource and hotel policies.
Provide a professional, advisory and executive support service to the General Manager to assist in meeting
strategic goals.
Summary of qualifications & Training courses
Systems Applications
• Comsys 3
• Comsys 5
• Fortune system
• Prologic system
• Fidelio system (Martial control)
Hotel's Applications & Training
• H B C S (Hotel business system)
• F&B skills
• Stewarding skills development
• F&B qualification Training program
• Hygiene & safety Training
• H.A.C.C.P Training
• G.M.P recipe’s program training
• Bartender’s program training
• Welcoming & receiving
• Management By Goals
• Team building
• Train the trainer
• Management Skills
• F&B Management
• Professional & Development program For Hotel & tourism Managers (IDI)