Resume

1. Willie Sykes
2150 Bentworth Houston, TX 77077
Email: ylwilliesykes@yahoo.com
Direct: 281-780-4818
1
OBJECTIVE
To obtain a challenging position in Project management allowing me to demonstrate my excellent
leadership, problem-solving and organizational skills.
EDUCATION
Business Administration, 12/ 2014, National University, San Diego, CA
MBA, Expected Graduation in 2017, Texas Southern University, Houston, TX
MILITARY EXPERIENCE
United States Navy 11/07-12/13
PROFESSIONAL SKILLS/QUALIFICATIONS
 Over 6 years of proven experience and skills poised to transition in various
Management and leadership roles
 Over 6 years of operations experience demonstrating the ability to prioritize,
organize and multi-task time sensitive projects
 Proven success in Project Management, Business Logistics, and Human
Resources
 Effective Management and Project Management skills
 Sales and Marketing expertise
 Excellent Problem-Solving skills
 Highly effective at Verbal and Written Communication
 Experience using Adobe Creative Suite required
 Excellent verbal and written communication skills, including proficiency in grammar,
punctuation, spelling, and formatting.
 Strong research and market analysis skills.
 Ability to work both independently and in a team environment preferred
 Organized and able to manage multiple, simultaneous projects, and work under tight
deadlines.
 Proactively develop a new portfolio of clients through cold calling industry leads
 Strong ability to use database such as banner survey Monkey to develop surveys.
 Strong leadership and direction skills to manage groups and teams
 Excellent interpersonal and communication skills
EXPERIENCE
Department of State- United States of America
Passport Specialist, 1/2016- Present

2. Willie Sykes
2150 Bentworth Houston, TX 77077
Email: ylwilliesykes@yahoo.com
Direct: 281-780-4818
2
 Cooperate in development and revision of regulations related to passport
personalization facility for smooth operation
 Utilized statistical methods and information technology to reduce passport
rejections
 Verify all essential travel documents with appropriate information
 Examine citizenship evidence submitted by applicant as required by the law
 Tasked with multiple and diverse processes.
 Required the direct application of a variety of procedures, policies and/or precedents.
 Performed tasks and duties under general supervision, using established procedures
and some innovation.
 Frequent independent judgment required completing work assignments.
 Often made recommendations to work procedures, policies and practices. Referred
unusual problems to supervisor.
 Regularly had contact with others, including staff, contractors, general public, and
visitors.
 Handled confidential and sensitive information and some complex matters.
 Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that
needs are identified, documented and addressed.
Aramark Uniform
Account Executive, 09/2014-12/2015
 Managed accounts over the greater Houston area, including Pearland, Sugarland, Brazoria
County, and Arcola
 Structured and aligned planning objectives with pipeline development processes to grow and
develop territory revenue
 Maintained a strong pipeline of potential new customers
 Managed accounts and projects for over 100 customers
VA Regional Office in Houston - Veterans of Foreign Wars
Federal Intern Program, 1/14-9/14
 Coordinates the day-to-day administrative and business operation of the Faculty staff office
including drafting correspondence, developing and implementing work processes for the office.
 Provided diverse and complex administrative support to senior level manager by
implementing day-to-day administrative procedures and processes consistent with established

3. Willie Sykes
2150 Bentworth Houston, TX 77077
Email: ylwilliesykes@yahoo.com
Direct: 281-780-4818
3
University policies procedures.
 Coordinated, manes and organizes office operations and procedures such as tracking
document process, collection of payroll information, personal information management, filing
systems, requisition of supplies, and other administrative services.
 Coordinated all office related duties for the Vocational Rehabilitation faculty. Inputted the
documents into the banner system, managed the budget, created and maintained records and
reports.
 Prepared meeting agendas and material for the Vocational Rehabilitation staff and handled
all internal and external communications.
The United States Navy
Logistics Manager, 11/2007-12/2013
 Coordinated with other departments to integrate logistics with business systems
 Processed customer sales, order management, accounting and shipping
 Led in resolving problems with transportation, logistics systems, imports and exports
 Helped to resolve customer issues
 Analyzed, prepared, and processed financial reports
 Coordinated comprehensive logistical functions for product life cycles; including acquisition,
distribution, internal allocation, delivery, recycling, or disposal of services
 Analyzed logistics to determine the most cost-effective or efficient means of transporting
products or supplies
 Established and monitored supply chain-based performance measurement systems
COMPUTERSKILLS:
 Proficient in Microsoft Office package: Outlook, Word, Excel, PowerPoint, and Access
 Proficient in MAC
REFERENCES:
 Professional References are available upon request