1. Richard Brooks
7 Edendale Estate
Crawcrook
Newcastle
Tyne and Wear
Ne40 4px
07341833019
Rbrooks9625@gmail.com
PROFILE
A Telecommunications specialist, who has worked on numerous communication
platforms including radio (HF,VHF,UHF,Microwave) and satellite experience gained
whilst serving in HM Forces.
Added experience of, CCTV, Access control, Intercom and fire security.
Team player able to manage others through teamwork with excellent written, verbal,
and interpersonal communication skills with the ability to integrate information from
multiple sources in order to anticipate issues, come up with solutions and resolve the
problem
QUALIFICATIONS & TRANSFERABLE SKILLS
Certified Network Cable Installer CNET Suffolk 2013 BTEC 4 Professional
Qualification in Practical LAN Design and implementation
Certified Network Cable Installer CNET Suffolk 2013 BTEC 3 Advanced Qualification
in Data communication Installation (Fibre, Copper)
Effective communication skills - Dealing with documents and instructions within the
workplace, clear and concise in all forms of communication.
Interpersonal skills - effectively work as part of a team and as an individual if
required, able to work with customers to identify needs and provide solutions.
Technical knowledge - With Ten years experience within telecommunications i have
the ability to understand problems and produce practical solutions.
Organisational skills - Being able to prioritise tasks, manage time effectively and
resource planning for all projects.
Enthusiasm and commitment - Drive and willingness to learn new skills, adept at
assimilating a lot of new information for my job role.
CAREER HISTORY
ABCA Systems Engineer Nov- Present
Engineer responsible to designing, installing and maintaining Satellite/ TV systems.
Able to fault find on many different platforms to make sure all systems are running
smoothly, with this job I am also a surveyor who will go to properties such as tower
blocks, from there I will write reports on what systems are required and what levels
these systems will be placed to make sure all residents are achieving good signal
level. I also install, maintain and fault find on satellite dishes, using many elements of
electrical devices to ensure the satellite is facing the correct polarization and azimuth.
NHS TelecomEngineer – Oct – Nov
As and IT officer – Voice support, I was tasked with dealing with faults on the DECT
handsets (Digital enhanced cordless telephones) this involved maintaining, repairing,
replacing components for all the NHS trusts in the Newcastle area. To provide first
line support for telecommunication services to members of the Trust, this may be

2. either over the telephone, by e-mail or at the desk-side.
Assist in the issuing, configuration and on-going management of telephony devices.
To maintain comprehensive records relating to all aspects of Trust’s voice service.
Managing contacts with 3rd
party vendors.
Bayleys Security - Engineer - May - Oct
Installing security systems into various types of businesses, install includes CCTV,
Access control, Intercom, Card Reader, break glasses. Also do data side of an install
wiring switches, patch panels, programming IP Cameras. Fault finding and
maintenance as well as documenting all work carried out is all part of daily work.
Epsilon Security - Technician – 2014
As a technician my job was to install, maintain, operate CCTV, Access Control,
Intercom Systems and fire trip security. Also as part of my daily jobs I was to fault find
and rectify any problems that have arisen in the systems and networks.
H.M FORCES -Communications Systems Engineer - 2003 – Dec 2013
Install, maintain and fix complex built platforms as well as operating them. The
systems used are Radio, Satellite, radio relays and telephone networks.
The ability to lay, fix and maintain copper and fibre optic cables to ensure the running
of the platforms at all times.
Being able to provide help desk support and troubleshooting.
Scheduling daily work tasks to the workforce to make sure operation and smooth
running on the networks at all times.
Low level projects.
Ensured compliance with safe systems of work for all activities undertaken and
ensured compliance by the whole team.
Lead, develop and motivate team ensured all of the team had a performance and
appraisal process in place including an annual review of performance, behaviours,
skills and development.
All work executed in accordance with standards, regulatory requirements and
appropriate legislation frequent auditing and surveillance of team performance, to
ensure the highest standards of compliance were achieved. Lead this process and
put improvement actions in place where appropriate. Generated and maintained a
culture of continuous improvement.
ADDITIONAL QUALIFICATIONS
NVQ
Royal Signals, Wiltshire & Somerset 2007
Communications Technologies (systems)
Intermediate General
NVQ
Ryton Comprehensive, Newcastle 2002
Information And Communication Technology
NVQ
Royal Signals, Wiltshire & Somerset 2003
Security, Safety And Loss Prevention
TRAINING & CPD
Advanced Apprenticeship in Communication Technology.
IT2 Desk Top Publishing

3. IT2 Electronic Communication
IT2 Databases
IT2 Presentations
IT2 Spreadsheets
European Computer Driving Licence
City and Guilds level 2 Application of number
City and Guilds level 2 information Technology
City and Guilds level 2 Communication
8 GCSE i.e Electronic Products & Information Technology
CSCS License and safety Passport
Holding Enhanced learning credits from the British Army, to use for qualifications in
future employment.
LEISURE INTERESTS
Keen sportsman to a good standard in Football, Cricket, Rugby and Athletics, train in
a gymnasium to maintain overall fitness. Enjoy keeping up to date with current affairs
through all media channels