1. Nick A. Jovings, BS,RHIA
3971 Fox Glen Drive
Woodstock, GA 30189
404-662-6699 cell
E-mail jovingsanthony@yahoo.com
SUMMARY OF QUALIFICATIONS
● Health Information Administrator with over twenty one years of highly productive
experience in Health Information Management and Electronic Health Record (EHR)
solutions.
● Over five years of Human Resource Management experience.
● Highly skilled professional, equally well versed as a facilities manager, operations
manager/consultant, applications specialist (sales support), sales and systems
implementation consultant and project manager.
● EMR experience includes pre and post sales consulting for functional requirement
analysis through workflow planning to yield optimum departmental utilization of the
electronic imaging system.
● Management of transcription solutions, on-line chart completion, release of information,
optical imaging, and coding.
● Primary areas of expertise: HIM, electronic medical record, release of information, chart
deficiency, scanning, transcription and software applications and training. Worked on
large National HMO's Epic Chart Deficiency and Scanning applications. Recently
provided direction and support for all technologies necessary to enable a health
information system transcription department move toward improving HIM efficiencies.
PROFESSIONAL HEALTHCARE EXPERIENCE
HEALTHPORT TECHNOLOGIES
Release of Information Specialist, 2014 – Present
● Responsible for employees processing all ROI specifically medical record requests in a timely
and efficient manner ensuring accuracy and providing customers with the highest quality
product and customer service.
● Safeguards and protects patient’s right to privacy by ensuring that only authorized individuals
have access to the patient’s medical information and that all releases of information are in
compliance with the request, authorization, company policy and HIPAA regulations.
● Utilizes EPIC Release of Information Software and trains employees on the use of the
software to provide electronic transfer of health information data to a secured server at
Healthport via SmartLink for processing of information to our customers.
● Works professionally, effectively, and efficiently in a team environment with customers, site
management and other co-workers
BEST BUY, Birmingham, AL and Atlanta, GA
Sales Consultant and Team Lead/Assistant Manager 2010 – 2014
2. ● Sales Consultant for Best Buy Mobile. Maintained highest sales per hour, items per transaction
and overall sales goals at Best Buy Mobile Bulkhead.
● Team Lead for Best Buy Mobile. Responsible for training, motivating and coaching other Sales
Consultants. Maintaining stock & management reporting. Responsible for reporting of sales
goals and progress of team players to store management.
● Responsible liaison for customer relations reporting to Store Manager and District Mobile
Manager. Responsible for prompt resolution of customer concerns and issues.
MACY’S INC., Birmingham
Administrative/Human Resources/Management (AST Supervisor), Assistant Department
Manager, Men’s, Brookwood Village 2009 – 2010
● Human Resources Administration for $40,000,000 a year retail establishment at Colonial
Brookwood Village. Management of all Human Resources functions including but not limited to
interviews, hiring, terminations, training, time in attendance applications, PTO processing and
benefits. Ensured WOTC compliance was consistently at100%.
● Management of 30 contingent/on-call associates and 5 Administrative Support Team Associates
including weekly, monthly and YTD scorecards reviews as well as associate coaching.
● Management of Cash Office and cash distribution to all terminals. Management of customer
service and all customer related issues for a big box retail establishment.
● Management of all operational aspects including supply ordering (MAP), budgets and Work Order
Management utilizing WOMS – Work Order Management System Software (WOMS).
● Management of PeopleSoft HR software applications and Taleo Scheduling and Resource
Management software applications. Posting and un-posting of current and future open positions
storewide.
● Assistant manager men’s suits, sportswear, specialty shops, shoes, accessories and gifts.
EMAGEON, INC, Birmingham
Project Manager, Service Delivery, 2008
● Management of RIS/ PACS Service Delivery upgrade implementation process including order
review, project planning, resource scheduling and coordination, equipment scheduling.
● Support application programmers and end-user groups and communicate any requests for
moves, additions, and changes to the Emageon system.
● Document and communicate specific issues identified by clinical users with respect to Service
issues, updates, progress and resolution.
● Coordination and communication throughout the project integration to all project players for
Emageon and customer
ACS HEALTHCARE SOLUTIONS, Nationwide
EPIC HIM Consultant, 2006 - 2007
3. ● Provided HIM expertise to the business community on workflow processes that changed from
paper documentation to electronic with the implementation, and also assisted with policy and
procedure documentation.
● Trained Super Users on each application implemented and helped other trainers provide
consistent and accurate information provided by EPIC to their users accordingly.
● Provided application expertise for EPIC including design, troubleshooting, testing and
implementation and supported staff and provider training.
● Assisted with system troubleshooting and build documentation.
● Identified gaps within workflows and provided insight on resolution of issues.
CHILDREN’S HEALTHCARE OF ATLANTA, Atlanta, Georgia
Consultant/Interim Manager, Transcription, 2005 -2006
● Provided HIM expertise to the business community on workflow processes that changed from
paper documentation to electronic with the implementation, and also assisted with policy and
procedure documentation.
● Managed over 200 transcriptionists on SoftMed ChartScript Application.
● Assisted with system troubleshooting and build documentation.
● Managed upgrade of Dictaphone transcription system from analog to digital.
VITALWORKS, Birmingham, Alabama
Product Manager, Clinical Electronic Medical Record, January, 2003 - 2004
● Focuses organization resources and investments on projects which meet certain criteria and
reducing or eliminating time spent on efforts not likely to produce desired results
● Ensuring a common cross-functional understanding of what products and projects are to be
worked on and with what priority.
● Applying tools and techniques in a consistent and repeatable manner from project to project
● Product Manager for ChartStation 6, a Clinical Electronic Medical Record Application
UNIVERSITY OF ALABAMA HEALTH SERVICES FOUNDATION, Birmingham, Alabama
Consultant Position, Health Information Management/Transcription 2002
● Consultant for CareFlow|Net, a web-based electronic transcription solution utilized at the
Kirklin Clinic, University of Alabama at Birmingham and the Callahan Eye Foundation.
● Trained to become Super User for CareFlow|Net allowing myself to train other users on the
software being implemented, primarily to physicians.
● Consultant for Horizon’s On-Line Chart Completion Application for the Kirklin Clinic and the
University of Alabama at Birmingham.
● Review and test changes in newly released CareFlow|Net and Horizon software for
application stability.
● Software trainer for physicians, clinicians and transcriptionists on the use of CareFlow|Net
and Horizon.
● Project Manager for Quadramed’s Quantim Coding Application for the University of Alabama
at Birmingham Medical Records Department.
● Representative for The Kirklin Clinic 2002 JCAHO Committee and JCAHO subcommittee.
● Representative for The Kirklin Clinic Health Insurance Portable Accountability Act – HIPAA.
● The Kirklin Clinic Medical Records Forms Committee Representative.
● Representative for the Alabama Association of Health Information Management – AAHIM and
the American Health Information Management Association – AHIMA.
4. HUNTER SYSTEMS, Birmingham, Alabama
Healthcare Consulting position for Time and Attendance systems
Senior Implementation Coordinator/Consultant, Professional Services Division 2001
● Maintained detailed project plans.
● Effectively controlled and directed allocated project resources.
● Organized and prioritized multiple projects within the context of routinely constrained
resources, conflicting priorities, and ambiguous information.
● Implemented time and attendance systems for hospitals in the Chicago Metropolitan area.
ECLIPSYS SOLUTIONS, Atlanta, Georgia
An electronic patient record company with enterprise wide solution sets.
Implementation Consultant for Medical Record Applications 1999 – 2000
● Performed implementation activities and tasks in accordance with Standard Implementation
Methodology.
● Reviewed and tested changes in newly released software to gain understanding of product.
● Provided support to the customer during software activation by troubleshooting problems
such as simple system failures and feature/function issues with the applications.
● Prepared status reports and other customer correspondence summarizing implementation
issues.
● Supported customer staff with analysis, data collection, configuration and problem resolution
through the implementation cycle.
● Provided ongoing design and decision support and guidance to new and existing customers
onsite, over the telephone and via modem.
● Demonstrated the product at a feature/function level.
● Conducted implementation training and guidance to provide customer personnel with
preliminary knowledge and skills required implementing and maintaining the software.
LANVISION, INC., Cincinnati, OH
Health Information Access Systems including medical records, release of information, chart
completion and patient accounting.
Application Specialist & Implementation/Operational Consultant 1997 – 1999
● Worked with the direct and indirect sales teams to demonstrate and implement multi-million
dollar LanVision EMR products/applications software to healthcare facilities.
● Determined each department’s functional requirements by analyzing departmental
questionnaires, conducting interviews with essential personnel in each department, and
collecting information about the use of current systems.
● Assisted with forms and documentation redesign to increase efficient capture of information.
● Identified opportunities for change and defined workflow alternatives.
● Assisted in departmental/organizational realignment.
● Developed specifications for each department/application based upon “best of practice”
models.
● Provided product expertise on Document Imaging/Workflow Management applications.
● Provided support during project implementation cycle.
● Provided post-live application support.
● Determined needs of the prospect, building and delivering customer-specific demonstrations.
● Gathered information for cost-benefit analysis and return on investment analysis.
● Attended all trade shows to demonstrate products to prospective clients.
5. EDUCATION
University of Alabama at Birmingham, Birmingham, Alabama
Auburn University, Auburn, Alabama
BS Degree in Health Information Management
American Institute of Foreign Study, Europe
SOFTWARE/SKILLS
MS Word, MS Outlook, MS Excel, MS PowerPoint, Internet Applications, Proprietary and Non-
proprietary Document Imaging Software, Total Record Integrated Management System (TRIMS),
LanVision WebView, ChartVision, AccountVision, OmniVision Electronic Patient Record Systems
CareFlow|Net Transcription Software, Horizon,Cerner Millennium, SoftMed ChartScript,
VitalWork’s ChartStation 6, Epic ROI, ICD9-CM Coding, CPT-4 Coding and DSM-R Coding,
SmartLink, eSmartLog
ACTIVITIES
Alabama Association of Health Information Management Board of Directors – 1994, 1995
Arrangements Committee CO-Chairperson – 1994
Arrangements Committee Chairperson – 1995
Optical Imaging Steering Committee – 1992, 1993, 1994, 1995, 1996
ACCREDITATION
Registered Health Information Administrator (Pending)
REFERENCES
Available upon Request