1. Shantia Davis
Tampa, FL 33625
blessedtia@hotmail.com - (813) 464-0533
To obtain a position in a professional environment that focuses on commitment, teamwork, and customer
service.
Authorized to work in the US for any employer
WORK EXPERIENCE
Health plan Services Sales/ Retention Agent
health plan services - Tampa, FL - September 2014 to Present
Enrolling consumers on the Health Insurance Marketplace website.
• Enrolling consumers on the New York state of Health website
• Helped consumers in finding out and understanding their options as it pertains to the Affordable Care Act.
• Key player launching out, a New Insurance Carrier For New York OSCAR Health Insurance
as well as assisting in the billing and enrollment department for Florida blue , Humana, Coventry health
insurance company's
Customer Service Representative
General Dynamics Information Technology - Riverview, FL - June 2013 to May 2014
Enrolling consumers on the Health Insurance Marketplace website.
• Assisted with trouble shooting with healthcare.gov site.
• Explain coverage and benefits to consumers about coverage options.
• Completed enrollment process with consumers.
• Helped consumers in finding out and understanding their options as it pertains to the Affordable Care Act.
• Multitasked through different resources under extreme pressure to assist consumers accordingly.
Dining Room Captain
University Village - Tampa, FL - 2008 to 2012
Supervisor of Waite staff.
• Escorts residents and guests to tables.
• Maintains inventory of buffet items.
• Served residents three course meals.
• Catered to the needs of prospective residents.
• Assisted dining room coordinator with marketing parties for groups of more than 80 persons.
• Expedited the banquet cook line with resident orders.
Lead Server/Cook
Aston Gardens - Tampa, FL - 2005 to 2007
Performs managerial duties when necessary.
• Creates daily menus for residents and files in appropriate location.
• Assists the head chef with weekly inventories.
• Cooks and bakes breakfast, lunch, and dinner.
• Received two promotions within first year of employment.

2. EDUCATION
Associate of Science in Medical
Southwest Florida College - Southwest, Florida, US
Cosmetology
Remington college
The Florida School of Insurance
ADDITIONAL INFORMATION
Skills
• Microsoft Outlook, Microsoft Word, Microsoft Excel, Next Generation Desktop, Siebel, Internet Explorer,
oracle ,
Sales force
Shantia Davis