1. VINOD KUMAR SHARMA
Objective
Experience
Seeking for a career developing position with ambitious, result-oriented organization, which
requires motivated professionals, where acquired skills and education will be utilized towards the
continued growth and developments of the organization.
Working with (M/S Ecom Express Pvt.Ltd.) from 25Th
May
2014 to till now as Executive Services. Ecom Express Private Limited is a Company promoted
by the veterans of the Express Industry of India. This team has varied and rich experience of over
100 years in Indian Express Industry.
ROLE /RESPONSIBILITIES:-
• Monitoring all activity of three branches as a Cluster Head and controlling 90 Ops.assitants,04
Service Executive,09 Supervisor & sub contractor and local vendors.
• Responsible for all Rajasthan load incoming as well as outgoing ex Jaipur Hub as hub
controller.
• Service & coast analysis between Hub to DC & DC to Hub as well Hub to Hub.
• Responsible for Entire Cluster about all activity major analysis for performance.
• Responsible for give the on time Delivered of all shipments which arrived at Delivery Center
from accross India .
• Responsible for give best performance by cluster & motivate entire team for smooth operation
.
• Providing solutions to the costumer queries and problem.
• Coordination with Customer Service department to ensure on time delivery of all outbound
shipments.And follow up for non delivered shipments to get it delivered.
Conducted a training to GSA for proper handling the shipment and conducted the training
programme to Supervisor’s also.Warehousing and stock management and prepared distribution
and despatch plan unit wise to improve the service level.
Permanent address
S/o Sh Rajender Sharma
Vill-Dhandhal Kheta
Post – Gulpura,
Tah – Rajgarh,
Dist-Churu(Rajasthan)
331023
Phone:-
9982767852/9649137942
Email:-
vinod_gourav@rediffmail.com

2. • Coordination with customer and booking / destination branch for in-transit shipments and
clear for further movement of shipment.
• Co-ordination with other hub centers and branch for DEPS.
• Monitoring the co-loader for transporting shipments for timely arrival at destination.
Checking the status required as needed.
• Analysis Daily Batch Report & Load Report entire Rajasthan Region send to HO to Region
Operation Head.
Checking the status required as needed.
MIS (REPORTS):-
• Daily Batch Report & Load Report.
• NDR Non delivery Report.
• DOPR Daily Out Scan Performance Report.
• Daily Activity Report of Cluster.
• COD Report Take care about daily COD collection as well as deposit status of Cluster
branches
• Pending Shipments Reports (Spill Over).
• Stock Reports.
• Man Power Status Report & Productivity Report of indivisible GSA weekly & Monthly.
Working with (M/S Startrek logistics Pvt.Ltd.) from 01st
Jan 2012 to
06.04.2014 as an Executive Operation.
ROLE /RESPONSIBILITIES:-
• Handling Shift of Hub as a shift in charge.
• Monitoring HUB operations and controlling 38 Ops.assitants,subcontractor and local vendors.
• Responsible for Entire North Zone Line haul operation and performance.
• Responsible for give the on time connectivity of all shipments which arrived at HUB center
accross India .
• Responsible for depart the routes on time ( Feeder & Line hauls ) .
• Providing solutions to the costumer queries and problem.
• Coordination with Customer Service department to ensure on time delivery of all outbound
shipments.And follow up for non delivered shipments to get it delivered.
Conducted a training to handlers for proper handling the material and conducted the training
programme to driver’s also.Warehousing and stock management and prepared distribution and

3. despatch plan unit wise to improve the service level.
• Coordination with customer and booking / destination branch for incomplete paper work and
clear for further movement of shipment.
• Co-ordination with other hub centers and branch for DEPS.
• Monitoring the movements of route and market vehicles, transporting shipments for timely
arrival at destination.
• Checking the documents required forms, permit, invoice/challan and other documents as
needed.
MIS (REPORTS):-
• Daily Hub Network Status report (D.N.S.R.).
• PO/THC/TC generation reports.
• DEPS Reports (Damage/Excess/Pilferages Shortage).
• Line & Feeder Departure & Arrival performance.
• Pending Shipments Reports (Spill Over).
• Stock Reports.
Worked with from 1st sep. 2007 to 31 Dec.2012as an Officer Operation.
ROLE /RESPONSIBILITIES:-
• Monitoring Depot operations and controlling 7 Ops.assitants,subcontractor and local vendors.
• Responsible for Entire North Zone Line haul operation and performance.
• Responsible for Entire North Zone Booking collection and ontime Despatch of all outbound
shipments.
• Responsible for ontime data movement of line haul and operating unit.
• Providing solutions to the costumer enquiries and problem.
• Coordination with Customer Service department to ensure on time delivery of all outbound
shipments.And follow up for non delivered shipments to get it delivered.
• Conducted a training to handlers for proper handling the material and conducted the training
programme to driver’s also.Warehousing and stock management and prepared distribution and
despatch plan unit wise to improve the service level.
• Handling Shift of Hub as a shift in charge.
• Coordination with customer and booking / destination branch for incomplete paper work and
clear for further movement of shipment.
• Co-ordination with other hub centers and branch for DEPS.
• Monitoring the movements of route and market vehicles, transporting shipments for timely
arrival at destination.
• Checking the documents required forms, permit, invoice/challan and other documents.

4. MIS (REPORTS):-
• Daily Hub Network Status report (D.N.S.R.).
• DEPS Reports (Damage/Excess/Pilferages Shortage).
• Line & Feeder Departure & Arrival performance.
• Pending Shipments Reports (Spill Over).
• Stock Reports.
Worked with M/S SPEEDAGE EXPRESS CARGO SERVICE
As an operation Supervisor (from 04 Jan 2005 to 31-Aug 2007.
These services include Inbound Customer Services, Inbound Technical Support, Inbound Technical Enquiry, Inbound
Value Added Services, and Inbound Customer Query Resolution. Job profile:-
• Process of strategically managing a customer’s queries entire experience with a product or
services.
• Handling Inbound Calls.
• Coordination with different department viz.technical, back-office and activation to handle the
queries and to propagate the solutions.
• Helping to build a good relation between Management and Customer.
• Making the best use of every opportunity given by the management.
• Deliver greater experiential value to the customer through continuous innovation.
ATO INDIA PVT LTD.
Worked as operation Supervisor (from Aug 2001 to 28-Nov 2003.
I have worked with different-different location in India.
• Deliver greater experiential value to the customer through continuous innovation.
• Pune: As a Godown In charge.
• Baroda: As a field officer.
• Ahmedabad: As a field in charge and Traffic In charge.
Strengths Strong communication, interpersonal, learning and organizing skills.
Ability to manage stress, time and people effectively.

5. Education Academic:-
B.A (Bachelor of Art): Mohta College Sadulpur (Churu).
10+2 Govt.Senior Secondary School, Rajgarh (Churu)
Metric Govt. Senior Secondary School, Rajgarh (Churu)
ITI One year ITI diploma in Welder Trade(NCVT) Mohta Industrial Training Institute Sadulpur,Churu.
(Rajasthan)
Address Vill-Dhandhal Kheta, P.O Gulpura, Teh. Rajgarh, Distt. Churu (Rajasthan)331023
Personal
Information
D.O.B :-05th
Jul. 1980
Marital Status :- Married
Nationality :-Indian
Language Known :-English, Hindi, Gujrati
Fathers Name :-Sh.Rajender Sharma
Mothers Name :-Smt.Dhanpati Devi
Hobbies Playing Cricket,Volley Ball, Listening music & dancing, Reading Books,Meeting people
References Will be given at the Time of Need.
Date: - Vinod Kumar Sharma

6. Education Academic:-
B.A (Bachelor of Art): Mohta College Sadulpur (Churu).
10+2 Govt.Senior Secondary School, Rajgarh (Churu)
Metric Govt. Senior Secondary School, Rajgarh (Churu)
ITI One year ITI diploma in Welder Trade(NCVT) Mohta Industrial Training Institute Sadulpur,Churu.
(Rajasthan)
Address Vill-Dhandhal Kheta, P.O Gulpura, Teh. Rajgarh, Distt. Churu (Rajasthan)331023
Personal
Information
D.O.B :-05th
Jul. 1980
Marital Status :- Married
Nationality :-Indian
Language Known :-English, Hindi, Gujrati
Fathers Name :-Sh.Rajender Sharma
Mothers Name :-Smt.Dhanpati Devi
Hobbies Playing Cricket,Volley Ball, Listening music & dancing, Reading Books,Meeting people
References Will be given at the Time of Need.
Date: - Vinod Kumar Sharma