Sheralyn Vessel is seeking a position that utilizes her skills in customer care, cultural diversity, social structure and group interaction. She has a Master's in Psychology with a concentration in Early Childhood Development from Southern New Hampshire University and a Bachelor's in Sociology from Southern University and A&M College. She has over 10 years of experience in mental health and medical fields, including positions as a Follow-Up Specialist, Mental Health Specialist, Mental Health Technician, and Rehabilitation Technician. She is certified in Mental Health First Aid and has strong communication, computer, and customer service skills.

1. Sheralyn Vessel
474 Terrace Ave.
Baton Rouge, Louisiana 70802
(225) 228-8109 sheralyn.vessel@gmail.com
Objective:
To obtain a position that will allow me to effectively utilize my skills in customer care,cultural diversity,
social structure and group interaction to enhance productivity of an organization.
Education:
Southern NewHampshire University
Master’s Degree in Psychology with a concentration in Early Childhood Development
November 2014-Present
Penn Foster
Medical Billing and Coding
March 2015-Present
Southern University and A&M College,Baton Rouge, Louisiana
Bachelors of Science in Sociology
December 2010
Experience:
Follow-Up Specialist 2013-Present
Magellan Behavioral Health
(225) 367-3000
Baton Rouge, Louisiana
Job Description: :responsible for assisting in the discharge process of members from hospital and
mental health facilities; minimize the rate of recidivism by ensuring patients discharging from inpatient
care engage in appropriate outpatient services; acts as a liaison by communicating timely and permissible
information about discharge planning of clients with the staff of inpatient facilities, outpatient providers,
patients and Magellan clinical team. Complete authorizations for outpatient (Community Based Services)
and inpatient services using Approved Algorithm Admission to make clinical decisions.
Mental Health Specialist 2012 - 2013
Primary Care Solutions
(225)638-8449
New Roads,Louisiana
Job Description:Maintain a caseload of 11 clients. Meet with clients weekly or bi-weekly for up to12
months. Provide holistic and comprehensive case management services to all clients including: intake
assessment,benefit assessment,goal setting, and long-term case. Responsible for plan development,
weekly case plan development, progress monitoring. Participate in regular staff meetings, staff training
programs, supervisory sessions, and accept the responsibility for aiding the development of positive
team relationships

2. Follow-Up Specialist 2012 - 2013
Magellan Behavioral Health
(225) 367-3000
Baton Rouge, Louisiana
Job Description:responsible for assisting in the discharge process of members from hospital and mental
health facilities; minimize the rate of recidivism by ensuring patients discharging from inpatient care
engage in appropriate outpatient services; acts as a liaison by communicating timely and permissible
information about discharge planning of clients with the staff of inpatient facilities, outpatient providers,
patients, and Magellan clinical team. Complete authorizations for outpatient (Community Based
Services) and inpatient services using Approved Algorithm Admission to make clinical decisions.
Mental Health Technician 2007 - 2012
Our Lady of the Lake Regional Medical Center
(225) 765-6011
Baton Rouge, Louisiana
Job Description:responsible for 5-12 patients with behavioral, psychological and substance abuse issues
assisting in implementation of plans of care,assisting clients with daily needs, assisting staff with group
processes,assist with training and orientation of new hires and provide patient safety, comfort and
therapeutic environment.
Rehabilitation Technician 2005 - 2007
Lane Regional Medical Center
(225) 658-4335
Zachary,Louisiana
Job Description:responsible for 8-10 patients with mobility and neurological issues, assisting in
implementation of plans of care,assisting clients with daily needs, assisting staff with group processes,
assist with training and orientation of new hires and provide patient safety,comfort and therapeutic
environment.
Cerifications:
·Certification in Mental Health First Aid 7/2014-7/2017
Additonal Skills:
·Extensive experience in servicing clients and/or providers, both in-person and by telephone.
· Superior communications skills in dealing with clients, provider staff, management, & team
members.
·Communication method skills are strong when delivering or receiving information orally,
written, or face to face.
·Well-organized and highly efficient working in a multi-tasking dynamic environment.
·Ability to plan, organize, and supervise the work of others
·Computer software skills: Microsoft Office Suite 2003-2010 (Word, Excel, PowerPoint,
Outlook, Publisher), Adobe, Internet Explorer, Windows
Activities:
· Internship with The National Association for the Education of Homeless Children and Youths
January 2010-April 2010
· Community Service at The Wesley foundation at Southern University
January 2009-April 2009

3. Honors/Awards:
· Four time Deans List Honoree
· Customer Service Satisfaction Award August 2010
· Spirit of Healing Award August 2011
· Five time Value leader 2013-2015