1. V I C T O R I A H E S S
2632 AsherView Court, Raleigh, NC 27606 | P: 732-778-1069 | E: vhess@ncsu.edu
S U M M A RY
I am a reliable individual who possesses excellent work ethic and organization with a broad range of skills
and experiences in brand marketing and merchandising categories. My areas of expertise include computer
literacy, inventory management, creating visually appealing designs and displays, and exceptional customer
service.
E D U C AT I O N
N O RT H C A RO L I N A S TAT E U N I V E R S I T Y, C L A S S O F 2 0 1 6
Fashion and Textile Management - Brand Management and Marketing
E X P E R I E N C E
CM Red, LLC
Office Manager and Personal Assistant
Aug 2015 - Present
• Manage customer base and communications
• Manage payroll, human resources, accounts payable, accounts receivable, and marketing efforts.
• Serve as a Personal Assistant to a CM Red founding partners.
Sweet SaraBell Weddings
Planning Assistant
Jan 2015 - Present
• Decorate and arrange unique ceremony and reception spaces to make them visually appealing
• Keep the bride and groom calm and happy on the day of their wedding by catering to their every need
with a smile and positive attitude.
• Work in teams on a regular basis
Campus Edge Apartments Raleigh, NC
Community Assistant
Jan 2014 - Nov 2014
• Toured to perspective residents around the property
• Led community events
• Completed administrative tasks including leasing paperwork, file organization, and maintaining a visually
appealing office environment
• Visual Merchandising
• Textile Technology
• Yarn Production and Properties
• Form and Structure of Textile Fabrics
• Textile Brand Communications and Promotions
• Advanced Textile Brand Management
• Retail Merchandising
• Textile Market Research
• Fashion and the Consumer
• Principles in Retail and Supply Chain
• Concepts in Financial Reporting
• Communication in Business and Management

2. V I C T O R I A H E S S
• Built resident trust and confidence through excellent customer service
TJ Maxx Marlboro, NJ
Customer Service Coordinator/Front-line Supervisor
Feb 2009- Aug 2012
• Responded to customer questions and promptly addressed problems and complaints
• Built customer confidence and customer loyalty through excellent customer service Additionally,
• Maintained visually appealing and effective displays for the entire store that gave customers a pleasant
shopping atmosphere
E X T R A C U R R I C U L A R S
I have been an active brother of a gender-inclusive national honor fraternity, Phi Sigma Pi, since August
2013 and currently serve on the event planning committee.
H I G H L I G H T S
Page 2
•Design Experience
•Account Services
•Proficient in Microsoft Office and Photoshop
•Excellent Multi-tasker
•Detail-oriented
•Strong communication skills
•Team player