This document discusses emotional intelligence and emotions-based testing. It introduces emotional intelligence (EQ) and its components: self-awareness, self-regulation, empathy, and social skills. The document provides examples of linking emotions like sadness, discontent, and joy to potential issues in testing approaches, test design, and test execution. It encourages investigating emotions and advocating for "EQ bugs" during testing. Small exercises are suggested to help participants reflect on their feelings and consider how to start with emotions-based testing.

1. Minsk, 2016
How do you feel now?
The emotional intellect in testing
Sergey Atroschenkov
EPAM, Saint-Petersburg

2. Welcome!
Sergey Atroschenkov

3. Emotions
What is the emotion?

4. Emotions
Emotion is the body’s reaction to any change
in the external environment

5. Emotional Intelligence (Emotional Quotient)
1990 – John Mayer and Peter Salovey (EQ)
1995 – Daniel Goleman (the book)

6. Emotional Intelligence (Emotional Quotient)
1. Self-awareness

7. Emotional Intelligence (Emotional Quotient)
1. Self-awareness
2. Self-regulation

8. Emotional Intelligence (Emotional Quotient)
1. Self-awareness
2. Self-regulation
3. Empathy

9. https://www.youtube.com/watch?v=1Evwgu369
Jw
Empathy

10. Emotional Intelligence (Emotional Quotient)
1. Self-awareness
2. Self-regulation
3. Empathy
4. Social skills

11. Emotional awareness
The brainThe word

12. EQuator http://eqspb.ru/
The global dram of EQ
No Words No Brain
0+ 100%
FEAR
ANGER
SADNESS
JOY
apprehension worry fear anxiety nightmare
discontent annoyance disappointment anger hate rage
frustration melancholy sadness discouragement yearning grief
calm pleasure joy fun delight euphoria
Idea created by EQuator

13. Investigate it
Any emotion is a reason to say
”STOP, what do I feel now?”

14. Emotions in testing
Sadness
Engineer Manager
Regression testing – ask you, why do you feel
sadness?
 Tests quality?
 Pesticide paradox?
Test Design management
 Too late for TD?
 No new approaches used for TD long
time?

15. Emotions in testing
Discontent
Engineer Manager
Static testing
 Are there grammar issues?
 Are there English words or articles in the
French or Dutch text?
 Are there styles issues?
 Are there screens from old app?
Test Automation. ROI
 Are there enough arguments to prove the
ROI?
 Are there negative previous experience?
 Are the tools and approaches selection
completed good enough?

16. Emotions in testing
Joy
Engineer Manager
New build. “Well, gotta catch them all!”
 The simple defects can be lost, because of
tilt.
 Will the user enjoyed to use the same
E2E?
Test execution progress
 Is this the progress repeatable?
 Did the team concentrate on testing, not
the metrics?

17. How to advocate EQ’s bugs
Rationalize it
Ask your team: “What
do you think about this
behavior?”

18. How to level up you EQ?
 Ask me 
 Reminders. 21х3
 Use our conference now. Write down after each
report – What do you feel?
 Good books, theatres, operas.

19. Stick your emotions!

20. Small exercises
• Write down first impression about my speech

21. Small exercises
• Write down first impression about my speech
• What do you feel now?

22. Small exercises
• Write down first impression about my speech
• What do you feel now?
• What can cause the issues to start with
emotions based testing (EBT)?

23. Small exercises
• Write down first impression about my speech
• What do you feel now?
• What can cause the issues to start with
emotions based testing (EBT)?
• What can help you to start with EBT?

24. Small exercises
• Write down first impression about my speech
• What do you feel now?
• What can cause the issues to start with
emotions based testing (EBT)?
• What can help you to start with EBT?
• And, how do you feel now?

25. Sergey
@barbaricqa
info@barbaricqa.com
The best of everything!