Upasna Adyanthaya is a Learning Associate at Accenture India Private Ltd. based in Bangalore, Karnataka. She has over 5 years of experience in scheduling and coordinating training activities for Accenture employees in Asia and Europe. Her key responsibilities include managing scheduling processes, attending regional calls, reporting on activities, and providing training to new scheduling associates. Prior to her current role, she worked as a Business Operations Associate coordinating online and classroom trainings for UK and Ireland employees. She holds a Bachelors degree in Computer Application from St. Aloysius College in Mangalore.

1. Upasna AdyanthayaUpasna Adyanthaya
House no 492 25th Main
2nd Cross BTM 2nd Stage Contact: +91 8105559511
Bangalore- 560076 E-mail: upasna09@gmail.com
Karnataka
Languages
English, Hindi and Tulu
Key Skills and Knowledge
- Analysis
- Reporting
- Good Communication skills
Domain Expertise & Solutions
- Schedule Planning
- Report Generating
- Process Documents Version
Control
Operating Systems
- Windows
1998,2000,20072010,2013, XP
and Vista,
Software/System Architecture
- Office 2003/2007/2010
- Web Learning Management
System
- Live meeting tool
- Training Check tool
Office Productivity Tools
- Excel 2003/2010.
- PowerPoint 2003/2007/2010
- Word 2003/2007/2010
- Outlook 2007/2010/2013
SKILLS SUMMARY:
• Monthly Internal Scheduling (MIS) Reports:
Generate daily, weekly, and monthly reports and present them on Delivery Scheduling
Calls.
• Tools Expertise:
In-depth knowledge on process tools like Learning Management System(LMS),
Incident Management Tools(Remedy), Delivery Scheduling Tool (Trapeze)
Curent Assignment
Learning Associate – Accenture Learning - Scheduling Services
Accenture India Private Ltd. (From Jan 2014 till date)
Part of learning and delivery team I am responsible for end-to-end training activity for the
core employees up to senior management level for two regions (Asia and Europe). The
aspect of training covers working on the demand plan with the client, confirming the
number of sessions to be delivered for their employee, booking the right instructor for
the session, creating the session on learning management tool so that it will be available
for registration, confirming the right training room with the equipment for the training,
after the session evaluating the session by taking the evaluation and marking the roster
on learning management system, working with the facility in processing there payment
for the session.
Role and Responsibilities:
Assignment: #1
Learning Associate – Accenture Learning - Scheduling Services
Accenture India Private LTD (Nov 2015 – till date)
• Managing Scheduling Activities for 2 regions (Asia and Europe),
• Escalation Point of Contact for process related issues.
• Attending Region Specific calls with the DSM leads to update and provide support
on scheduling activities.
• Took up Reporting Scheduling activities
• Sharing and initiating process updates/changes with the team.
• Provided trainings to New Joiners and ensured that they are up skilled to perform
the task of a scheduler.
• Provided inputs to team lead and DSM’s on process improvements which in turn
contributed in streamlining the process.
• Overall ensured that the process is running smooth.
• Working with the vendors for their payment via POs.

2. Assignment: #2
Business Operations New Associate – Accenture Learning - Scheduling Services
Accenture India Private LTD (Jan 2014 – Oct 2015)
• Responsible for ordering materials in Redshark tool.
• Upload all different online trainings for the use of employees even for senior
managers and above.
• Make sure all courses and sessions pass acceptance test before releasing it to
the end users.
• Worked on real time queries.
• Coordinating communication among various teams for expedited resolution.
• Responsible for registration and batch completion of all the participants for the
class room and virtual trainings for local session.
• Responsible for handling A2 Orientation & Integration, Software Engineering
Grads Orientation & Integrations, Experienced Hire Interview skills, Experienced
Hire Academy and Local sessions for UK and Ireland geographical area.
• Responsible for sending out all the communications that is required for the
participants to attend the session.
• Responsible in ordering the caterings if required for certain courses and looking
into the entire management.
EDUCATIONAL QUALIFICATION:
• Bachelors in Computer Application (BCA) From St. Aloysius College (2006-09),
Mangalore
• Intermediate (2004-06) From St. Aloysius College, Mangalore
• Matriculation (2003-04) From St. Agnes Girls High School, Mangalore
PROFESSIONAL TRAININGS
• Effective Business Writing.
• Verbal Communication Skills
• Conference Call Essentials
• Coaching in the Workplace
• First Things First
• Effective Listening Skill
AWARDS AND RECOGNITIONS:
• Numero Uno – Mar 2016
• Team Spirit Award – Mar 2015
• Numero Uno – Dec 2014
PERSONAL DETAILS:
Father’s Name : Niranjan K. Adyanthaya
Date Of Birth : 09-02-1988

3. Gender : Female