The document discusses how social media has become an important tool for marketing. It explains that advances in technology have pushed companies to use social media sites like Facebook, Instagram and Twitter to showcase products and services in a more interactive way. It also describes how social media allows consumers to actively engage with businesses by reviewing products online and how this engagement aims to create customer loyalty. Finally, it outlines some of the key benefits of using social media for marketing, such as increasing brand awareness, building relationships, and humanizing a business.