1. TULAS LAMICHHANE
Burjuman,Dubai
Mobile +971 525639588
tulaslamichhane@yahoo.com
Dear Sir/ Madam
Good Day!
Your companyrecentlyadvertisedonthe popularwebsiteforavacancy. Afterreadingthe
jobdescriptionIam confidentthatIwouldbe a perfectfitforthispositionasmyexperienceand
abilitiespreciselymatchyourrequirements.
Withoutwishingtosoundboastful Ifeel thatIcome toyou witha backgroundthat is unique
and distinctivefromotherapplicants.Ipossessastrongdesire tobuildacareerwithincustomer
service andto learnmore aboutthe UAE market.I alsofeel thatmyexpertise insaleswillallow me
to inspire customers,andgive themaverypositiveimpressionof anycompanythatI work for.My
core strengthsinclude,butare notlimitedtothe following:
Usingmy initiativetosell additional productsandservicestocustomers.
Alwaysconfirmingthata customerisfullysatisfiedbefore ending anyconversation.
Beingable toanalyze a situationwiththe informationgivenbyacustomerand then
suggestingmultiplesolutionstoanyproblems.
For additional informationaboutmycapabilitiesplease view myattachedresume.
Right nowI wantto work fora reputable andexcitingcompanylikeyourswhere therewill
be a bigstage for my talents.Therefore Iwouldwelcome the chance of aninterview,where we
wouldbe able todiscussingreaterdetail the value andstrengthIcan bringto youralready
successful company.
I thankyou foryour time andI lookforwardto hearingfromyou.
Yours sincerely
TulasLamichhane
2. TULAS LAMICHHANE
Mobile +971-525639588
tulaslamichhane@yahoo.com
BurjumanDubai UAE
OBJECTIVE
Seeking the position at famous and prestigious coffee shop. Bringing a variety of coffee brewing
skillsandtechniquescoupledwithproficiency in delivering high quality customer care, catering for
individual customer preferences in form of personalized coffee cupping.
EDUCATION
Intermediate Commerce (2003 – 2005)
MahendraMultiple College,NepaljungNepal
High School Math andCommerce,2002
Shree Nepal HigherSecondaryschool,BardiyaNepal
WORK EXPERIENCES
GloriaJean’sCoffees StoreIncharge
2015 Feb -Till date
Dubai,United Arab Emirates
DUTIES AND RESPONSIBILITIES
Delegatingtaskstomotivate the staff.
Monitoringthe team’sperformance makingsure highlevelof customerservice is
provided.
Assistingthe teambyperformingthe taskswiththem, bybeingthe role model.
Conducttrainingforthe developmentof the staff.
Monitoringthe targetby beinginthe floorandmotivatingthembygivingfeedback.
Making the daily,weeklyandmonthlyreport.
Solvingcustomercomplaininappropriateway.
MassaraCafe StoreManager
2010 April- 2014 June
SaudiArabia
DUTIES AND RESPONSIBILITIES
Managing the staffs properlyforthe smoothoperationof the store.
Properorderand arrangementof the stock.
Managing the inventoryondailyandmonthlybasis.
Solve the customercomplaininpositive manner.
Activate the teamto reachthe salestargeteffectively.
Beingup-to-date withseniorsandofficeexecutivesondailybasis.
3. MassaraCafe Barista/Waiter
2007 May - 2010 April
SaudiArabia
DUTIES AND RESPONSIBILITIES
Maintained café cleanlinessat all times, including cleaning tables, maintaining
condiment bar, and removing trash.
Prepared and served drinks and food in accordance with health codes and café
standards.
Performed all support tasks such as cleaning cases and equipment,and restocking
display cases.
Worked on registers daily to authorize returns and exchanges, and audit receipts
.
SKILLS
COMPUTER SKILLS LANGUAGESKILLS
Microsoftoffice English
MicrosoftWindows Arabic
InternetandNetworking Hindi
PERSONAL DETAILS
Name : Tulas Lamichhane
Nationality : Nepalese
Sex : Male
Marital Status : Married
Visastatus :Employmentuntil 2017 January 31.
DECLARATON
I herebycertifythatthe above informationistrue accordingtothe bestof myknowledge. If
selected,Iassure thatI will performtothe bestof my abilities.
References:Availableupon request.