1. OSITION APPLIED FOR __________________________________
To contribute to the growth of an organization that can use my experience in Retail sales,
Customer service and Merchandising.
 Good customer service skills.
 In depth knowledge of Diamond and Gold Jewellery.
 In depth knowledge of Beauty and health care products.
 Have good communication skills both written and oral in English.
 Easily adjusts on a different environment.
 Has initiative and can work independently under pressure.
 Capable of dealing with people of various level and has an interpersonal skills and easily
blends in a team.
 Reputation for increasing customer satisfaction and feedback through personalized attention
prompt response and successful client relationship development.
SALES EXECUTIVE
FARAH AL MANA JEWELLRY
JAWAHER AL SHARQ LLC
APRIL 22, 2013 UP TO PRESENT
DUBAI, UAE
 Welcoming and acknowledging all customers.
 Provide good customer service to attain customer satisfaction.
 Identify opportunities to introduce and cross-sell products.
 Maintaining and updating customer records.
 Be active and attentive all the time.
 Developed display to promote product as well as conducting inventories, ordering and
stocking merchandise.
 Proper handling of cash transactions and preparation of sales reports.
 Conduct and participate in inventory activities.
 Maintaining a high standard of cleanliness in the shop.
 Became highly knowledgeable of product lines and refined communication skill working
closely with clients throughout the region.
 Performing other duties as assigned by the supervisor.
WAITRESS
JOB OBJECTIVE
SUMMARY OF QUALIFICATIONS
WORK EXPERIENCES
Jovy Manangan Ortiz
Mobile No.: 056-777 1845
Email Address: jvy_ortiz@yahoo.com
Address: Salahuddin Road, Deira, Dubai, UAE

2. JUMEIRAH EMIRATES TOWER
JUNE 2007 – JUNE 2012
DUBAI, UAE
 Assist the guest in every special function in a certain place and events.
 Perform a high customer service in a certain event and occasions.
 Ensure that service standards are in accordance with department shop.
 To guarantee that function set ups are done accordingly as per the banquet event order.
 Food and beverages items to be set up and service as per hotel standard.
 Responsible for setting up, serving, maintaining and breaking down of the ballroom.
 Provide excellent food and beverages service for banquet events.
 Maintain good knowledge of policies and procedure of the department and hotel.
 Maintain positive and professional attitude even in high pressure.
 Follow health and safety practices at all times.
SALES REPRESENTATIVE
MAYBELINE COSMETICS
JUNE 2004 – JUNE 2006
MANILA, PHILIPPINES
 Found ideal product demonstration, location, ensured, best opening stock levels and
developed compelling visual presentation.
 Conduced monthly sales training and motivational meetings with store manager and
fragrance consultant.
 Increase sales of several major cosmetics lines while covering main retail store.
 Skilled in judging correct amount to stock to avoid running out of item or over stocking.
 Process weekly orders, control a yearly inventory and set up sales promotion.
 Complete all other assigned duties when necessary.
 Computer literate
 Well skilled and trained in food and beverage serving preparation and different type of set
up and events
 Ability to work and perform task as part of the team.
 Able to work in minimal supervision
 Proactively identifies problem and give an alternative solution
COLLEGE : B.S. BUSINESS ADMINISTRATION
INTERNATIONAL SCHOOL OF ASIA AND PACIFIC
PHILIPPINES
2000 -2003
SECONDARY : SAMPAGUITA NATIONAL HIGH SCHOOL
1996 – 200
EDUCATION
SKILLS

3. SEX : FEMALE
CIVIL STATUS : SINGLE
DATE OF BIRTH : OCTOBER 17, 1984
PLACE OF BIRTH : CAGAYAN, PHILIPPINES
RELIGION : ROMAN CATHOLIC
HEIGHT : 5’2
NATIONALITY : FILIPINO
LAGUAGE : ENGLISH / JAPANESE
VISA STATUS : EMPLOYMENT VISA
I hereby declared that the above information is true and correct to the best of my knowledge,
and I have withheld nothing that can affect my application.
JOVY MANANGAN ORTIZ
APPLICANT
PERSONAL DATA