1. Ahmad Karkoutli
Dubai,UAE
ContactNo: +971 50190 5127
E-mail address: ahmad151986@hotmail.com
A highly motivated, confidentindividual with exceptional multi-taskingcapabilities. To give my best in my pro
fessional pursuit for overall benefit and growth of the company that I serve by facing the challenges. Can com
municate effectively with people from diverse backgrounds andwould be an asset to any employer who respe
cts loyalty and responsibility, I will show my caliber and gain more experience. Fully capable of workingunder
pressure with excellent attendance and punctuality records who can work equally well alone or as part of a te
am.
EXPERIENCE
Site in charge /resturant supervisor atIntercathospitality [October 2011 –until now]
The Dubai Mall,Downtown Dubai
Essential duties andresponsibilities:
- Respondtocustomerqueriesand complaints,providinghigh qualityof customerservicethroughcont
actingcustomerin anyoccasion.
- Take responsibilityforthebusinessperformanceof therestaurant.
- Preparereportsat theend of theshift/week,includingstaffcontrol,foodcontrol and sales.
- Conductdailybriefingwith theemployee.
Sales man at Pierre Cardin [February 2009 – October 2011]
- Welcomescustomersby greetingthem;offeringthemassistance.
- Directscustomersbyescortingthemtoracksandcounters;suggestingitems.
- Advises customersbyprovidinginformation on products.
- Helpscustomermake selectionsbybuildingcustomerconfidence;offeringsuggestionsandopinion.
- Documentssaleby creatingorupdatingcustomerprofilerecords.
- Keeps clienteleinformedbynotifyingthemof preferredcustomersalesandfuturemerchandiseof po
tential interest.
Sales man at Top man [March 2007 – January 2009]
- Maximizesales by implementingandmonitoringsalesassistants.
- Identifykey clientsanddevelopeffectiveclientrelationstocreaterepeatandcontinuobusiness.
- Receivedcustomer’sfeedback.
- Provideregularproductknowledgeandsalestrainingtoteammotivation &development.
- Create an excellentatmosphereandcultureforhighachievementstosucceed.
2. Sales executive at Aldalil magazine [May 2005 - March 2007]
- Responsiblein meetingthetargets by briningadstothecompanythru outdoorandindoorsales.
- Presentingtheproductorservicefavorablyandin astructuredprofessional wayface-to-face.
- Aimingtoachievemonthlyorannualtargets.
Sales executive at Computerfirm [July 2004 - May 2005]
- Selling&distributinghardware,debtcollection,writingreportsandachievingtargets.
EDUCATION
Diplomain hotel management [May 2008]
Ministry of tourism
DuringmystudyI hadtwostages:
First:Le Meridien
Second:BlueLagoon
SKILLS
Strongwritten andoral communication skillsformanagingbusinessadmin andpersonnel matters.
The abilitytocopeunderpressuresincerestaurantmanagementcan bechallenging.
Goodbusinessawarenessforachievingsuccessfulperformance.
Team workingskillstobeable toleada team andbe a partof it.
Strongplanningandorganizational skillstorun astreamlinedoperation.
Problem-solvingabilitytoresolveissuesas they arise.
TRAINING
Trainingaboutfirealarm,Emaarmall management,2015.
Employee of themonth,InercatHospitality,March 2010.
Best seller, IntercatHospitality,April –June2010.
LANGUAGE
Arabic (Native)
English (Fluent)
Note: IhavearesidencevisaandI’m holdingUAEdriving license.