Juspay Case study(Doubling Revenue Juspay's Success).pptx
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BPM & Workflow in the New Enterprise Architecture
1. Keith D Swenson Technical Committee Chairman Workflow Management Coalition Vice President of R&D Fujitsu Computer Systems Corporation Workflow, BPM, & New Enterprise Architecture
5. Terms is defined in a is managed by a composed of which may be Process Definition Representation of what is intended to happen Business Process What is intended to happen Workflow Management System ( BPMS ) Activities Manual Activities Automated Activities Work Items Invoked Applications Process Instance used to create & manage composed of Representation of what is actually happening Controls the automated Aspects of the process. includes one or more Not managed by BPMS during execution are represented by Tasks allocated to a Workflow Participant. Services called as part of process Activity Instances subprocess
6. Motivation Drivers for Business Process Management (BPM) Performance Business Process Improvement Engineering of Process-aware IS Compliance Mandated compliance (e.g. SOX) Desired compliance (e.g. ISO, ITIL)
10. 1990 ï Workflow in the Brain Enterprise Application A â Account Managementâ Background Check Conformance Guidelines Application Logic in Monolithic Program UI â Screensâ list Accts new Acct update Acct delete Acct
11. 1993 ï Assist Work Sequence Enterprise Application A â Account Managementâ Background Check Conformance Rules Application Logic in Monolithic Program UI â Screensâ list Accts new Acct update Acct delete Acct background check create account check guidelines Launches UI User accesses original UI directly Human BPM/Workflow:
12. 1996 ï Distribute Work Enterprise Application A â Account Managementâ Background Check Conformance Rules Application Logic in Monolithic Program UI â Screensâ list Accts new Acct update Acct delete Acct background check create account check guidelines Launches
13. 2002 ï Backend Web Services Enterprise Application A â Account Managementâ Background Check Conformance Rules Application Logic Service Oriented Architecture Exposed Web Services list Accts new Acct update Acct delete Acct enter info create account bg check rules Review UI connects user to process engine, not the back-end applications
14. 2005 ï Composite Services Give IT Agility Old Rules Enterprise Application A â Account Managementâ Background New Rules list Accts new Acct update Acct delete Acct enter info create account call 1 Review ESB / BPEL Application Logic Exposed Web Services Composite Service
15. 2005 ï Composite Services Give IT Agility Old Rules Background New Rules list Accts new Acct update Acct delete Acct enter info create account call 1 Review ESB / BPEL Application Logic Exposed Web Services Composite Services
16. Human Activities: 3 Phases Review Automated phase before to prepare for the task Wait phase for Human to do the work, includes timers and escalation logic Automated phase after to take care of results of the task User Interface (while waiting) Note: this notation is not standard!
17. Future ï Simplify as âHuman Stepsâ Enterprise Application A â Account Managementâ Background Conformance Rules Application Logic Exposed Web Services list Accts new Acct update Acct delete Acct call 1 Review ESB / BPEL enter info Composite Service To People: Looks like two steps! Much simpler.
37. Process Design Ecosystem Vendor F Vendor E SOA Design Workflow Design Vendor C Vendor D Vendor B Vendor A Process Risk Mgmt Process Simulation Process Execution Process Modeling Process Model Repository Process Optimization Process Execution Executable Model Repository (e.g. XPDL) Executable Model Repository (e.g. BPEL) â Wf-XML âș X Risk/Control Ownership/Issue Resources/Time Goals/Strategies Tool- specific Capabilities User Needs Process Structure is shared by all tools Execution environments have different strengths, no model exchange at this level People Integration Limited Portability BPMN BPMN BPMN BPMN
42. Agility = Business Driven Change w/o Programming Enterprise Application A â Account Managementâ Background Rules list Accts new Acct update Acct delete Acct call 1 Review ESB / BPEL enter info News Flash! Some other bank sued! Need to respond quickly to avoid risk!
43. Agility = Business Driven Change w/o Programming Background Rules call 1 Review ESB / BPEL enter info Immediate Response: Handle the problem manually with a specialist team -- the next day . Enterprise Application A â Account Managementâ list Accts new Acct update Acct delete Acct legal check
44. Agility = Business Driven Change w/o Programming Background Rules call 1 Review ESB / BPEL enter info Eventually: Automate the step with a service, and eliminate the manual review team a few weeks or months later. Enterprise Application A â Account Managementâ list Accts new Acct update Acct delete Acct Legal Check
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47. Questions? Interstage BPM Studio available free at http://www.fsw.fujitsu.com/support/ibpm_studio/ WfMC: Process Thought Leadership.