Soa12c launch 3 bpm 12c cr

Автоматизация бизнес-процессов BPM 12c
Антон Шмаков
Руководитель направления FMW
Oracle СНГ
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Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
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Oracle BPM Product Strategy
•Make it really simple for business users
–Model to execution from business friendly Composer
–Business friendly mobile and web applications
–Out-of-box and extensible process analytics
–Rich manage by exception support
•Accelerate time to value with intelligent process solutions
–Spanning Case Management, Transactional Content Management, BPM, Decision Management, Event Processing, and Analytics
•Provide a complete and unified platform
–Spanning people, systems, decisions, documents, events, insights, adaptive unstructured processes
–Integrate with complementary technologies such as Endeca, RTD, Vitrue, Collective Intellect

BPM 12c Themes
Broader Business Modeling
Richer Process Analytics
Enhanced Case Management
Mobile
Developer Productivity
Process Accelerators

Business Architecture
A blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives with initiatives and projects Goals, Objectives & Strategies (Why?)
Value Chains & Projects (How?)
Metrics & Measures (How well ?)
Strategic Alignment
Organization (Who &
Where?)

Process Hierarchy
Business Function Decomposition of processes
Drill-down and drill-up across the levels
Linkages can exist across BA and BPM Projects
Enterprise Process Map
Value Chain Models
BPMN Process Models
Level 0-3

Captures Goals, Objectives, Strategies and their relationships
Strategy model is a tree and each node is non- repeating
Strategies can be linked to Value Chains
Strategy Model

Key Performance Indicators (KPIs)
Goals
Objectives
Strategies
Value Chains
Business Process Flows
Measured
By KPIs
Breaks down into
Fulfilled by
Implemented by
Decomposed into

Based on Roll-up KPIs
Value Chain KPI Report
Develop Vision & Strategy Define the business concept and long term vision
Design and develop product and products and services
Design products and services
Market and sell products and services
Develop marketing and distribution and event Develop business strategy
Develop and manage sales
Manage strategic initiatives
Manage advertising, pricing and promotions
Manage sales partners and alliances
Manage sales opportunity and sales pipeline
Deliver products and services
Plan for and acquire necessary resources
Procure materials and services
Produce, manufacture and deliver products
Deliver product services to customer
Manage logistics and warehouse

Business Context for BPMN Processes
Used for documentation and analysis
12c
–Requirements
–Problem & Solution
–Links
–Feedback
–Application System

Process Documentation & Reports
IMPACT & DEPENDENCY ANALYIS

Decision Tables
Decision Table Excel Integration
If Then Rules
Business Friendly Phrases and Verbal Rules
Localizable
Rules for controlling process flow & determining Task Participants
Business Friendly Rules Authoring
Oracle BPM Business Rules can be changed when the process is in- flight  Agility

Business analysts collaboratively discover & design processes
Or import existing process models in Visio, XPDL 2.x, BPMN 2.0
Capture Business Context & Generate Reports
Optimize with Simulation
Business Driven Process Development
Collaborative Modeling in BPM Process Composer

Design Forms and Perform Business Acceptance Testing in Composer
Business Driven Form Design & Validation

Seamless Business IT Collaboration
Social, collaborative design
Single BPMN 2.0 model
WYSIWYE
Import/Export process models
Comprehensive IDE for developers
SINGLE MODEL FROM MODELING TO EXECUTION

•Complex multi level assignments
•Rules based assignments, Parametric Roles
•Workload Balancing
•Filter, organize, and prioritize work
•Content Integration (WebCenter Content)
Right work to right person at right time
Effective + Efficient Work Assignment

Process Asset Manager 12.1.3
•Process Asset Manager (PAM)
–Manages the BPM Project lifecycle
–Provides source control integration for Composer
–Seamless collaboration across BPM Process Composer and BPM Studio clients
–Interfaces with source control for version and management of BPM assets
–Integrates with OPSS for security
–References MDS for run-time artifacts
PAM Services
PAM
Subversion Server

PAM Lifecycle in 12.1.3
•Lifecycle inside Composer
–“Edit” locks the BPM Project
–“Snapshot” creates Project versions(Labels)
–“Save” saves changes locally (fast!)
–“Publish” saves changes to SCC via PAM ; Option to release lock
–“Discard” cancels changes and unlocks the Project
•Lifecycle inside Studio
–“Checkout” BPM Project
–“Save” changes to BPM Project
–“Update” and Perform “Diff-Merge” in case of conflicts

Visual Diff Merge inside BPM Studio
1.Select “Resolve Conflicts” for visual Diff-Merge
2.You have to do this for every file that shows “Conflict”
3.Perform “Save to PAM” once all conflicts are resolved

Business Agility & Control
Business Friendly Audit Trial + Change In-flight Processes in BPM Workspace
Business love this feature !
Change Flow of In- flight Processes

Active-active high availability
Coherence used for report and metadata cache
Cross browser support with ADF data visualization
Continuous query processing with built in OEP
Tightly integrated with BI
Rearchitected BAM
KPI

Deep Insight + Analytics
Process Analytics + BAM
OOTB Dashboards for Process Monitoring
Set Alerts, Get Notified & Take Action
Design KPI & Business Indicators in Composer to drive BAM Reports
Business friendly BAM Composer
Innovatively integrated with OEP & BI for detecting trends & historical analysis
Integration with R for Predictive Analytics

Template driven business friendly authoring – 7 templates including trend analysis, moving aggregates, etc.
Key performance and risk indicators
Daisy-chained alerts
Manage by exceptions with watchlists
Richer Alerts with Continuous Queries

Highly Productive Work Interfaces Any Task, Anywhere Offline Mode
Integrate with Native
Mobile Services Location Data Time, App data
Photos
ADF Mobile, Native iOS
REST API
Smart Phone + Tablet BPM Mobile App
Download Oracle BPM App from Apple iTunes

Typical Business Process Flow

Case-based Process Flow

Case-based Process Flow
Content Management is key requirement
Based on the nature of the case, every instance may flow in a completely different way
Activities may be performed in any order
Difficult to address using just BPMN
Humans Decide
Mix of Structured and Unstructured flow

Case (unstructured content-intensive processes)
Assessment
Investigation
Resolution
CSR
Analysts
Investigators
Prepare Case
Initial Assessment
Notify Customer
Request Documents
Review Documents
Review Documents
Request Documents
Background Check
Initiate Fraud Investigation
Compensate Customer
Notify Customer
Milestones mark progression of a case
Activities – system guided or human controlled
Case Participants (Stakeholders)
Activities – can be repeatable
Activity availability controlled by permissions and rules
Activity can be a structured process or a task
Stakeholders perform appropriate Activities as required by the needs of the Case to achieve desired goal

Oracle BPM - Case Workspace
Case Listing
Advanced Search
Audit Trail
Activities
Pin/Unpin Listing
Case Data Forms
Case Milestones
Stakeholders
User Comments
User Defined Events

Case Analytics
Oracle BPM for Adaptive Case Management
Case Activities (Processes, Tasks)
Case Outcomes & Milestones
Case Policies
Case Events
Case Content – Structured & Unstructured
Guided Case Actions (Predictive)
Case
Collaboration

Force Commit on Activity Completion
Commits state of BPM instance
–Can be used to avoid re-invoke of activity in case of rollback

Process Instance Expiration
•Process Instance Expiration
–Pre-defined variable
–Get/Set supported
–BPM run-time throws timeout event
–Timeout can be caught and handled using Event Subprocess

Business Parameters
•Used for setting business specific constants and can be overridden for an Organization Unit
•If there is no override value for Org Unit, the returned value will be the default value
Default value for Business Parameter
Business Parameter overridden for Organization Unit

Catch Exception Based on Business Object
•New Options for Business Exception Handling
–Business Exception “errorInfo” attribute can be set to Business Object
–Boundary Events can catch Business Exception based on Business Object

Back to Main After Error Handling
•Suspend running Activity/SubProcess
–By a Boundary Event
–By an Event SubProcess
•Execute alternative flow
•Then return to main flow

Business Catalog Enhancements and Groovy Script …
Business Objects …
•Inheritance
•Enumerations
•Methods implemented in Groovy Script

Groovy Script Can Be Used In Script Activity
Can perform operations that would otherwise be done with XSLT

Debugger
•Scope
–Process
–Subprocess
–Event Subprocess
–Child process
•Debug actions
–Step-into
–Step-over
–Step-out
–Resume

Debugger
•Inspect and modify data
–Data Objects (both Simple and Complex)
–Instance Attributes (Process and Activity)
–Conversation and Correlation properties
–Create “Watches”

Applicable to 10gR3 BPM customers
Easy-to-run Ant based tool
Output : 12c exp file and a Migration Report
Constructs Migrated
With Equivalent : 100% migrated (Ex: Interactive task)
Comparable : migrated on best-effort basis
No direct equivalent : functional equivalent in stack
Migration Tool

Oracle Solution Accelerators
Public Sector Financial Services
Loan Origination
Financial Reports Approval
Incident Reporting
eForms Management
Business Account Opening
Insurance
Claims Management
Insurance Policy Underwriting
Telecom
Mobile Data Offloading
Correspondence Management
Contract Management
Customer Onboarding
Application Extensions: Siebel, PeopleSoft, EBS, JDE, Fusion, …
= Available Now
Licensing and Permits Horizontal
Travel Request Management
Document Routing and Approval
Internal Service Request
Employee Onboarding
Complaints Management
= Available Soon

Typical License Components
Unified BPM Suite
WebLogic Suite
Unified BPM Suite for Oracle Middleware
SOA Suite
USD 160K /cpu
(57.5 for existing SOA Customers)
Primary
BPM SE
WL SE
BPM SE
USD 1K /named user
(0.8K for existing WL Customers)
Alternative (Departmental)
WebCenter Universal Content Mgmt.
WebCenter Content
WebCenter Imaging
USD 172.5K /cpu
Optional
Use Cases:
a.Record management
b.Imaging (inclusion of paper)

LoB PaaS: Process Cloud Service
•Rapid composition: processes, rules, forms, documents
•Agile: Ad-hoc/dynamic routing, Alter flow
•Visibility & Control: Optimize with Analytics, Dashboards, Alerts
•Collaborate: Built-in social
•Integrate: With SaaS and on-premise Apps
•Mobile: Mobile apps for work mgmt, REST APIs
•Templates: Pre-packaged Process Templates
•Differentiators: Integrated Social and Document collaboration; Oracle SaaS and PaaS Integrations
Business Driven and Agile Process Applications Platform
Early Adopter Program
Dec 2014

Oracle Confidential – 50

Soa12c launch 3 bpm 12c cr

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