Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Soa12c launch 3 bpm 12c cr

555 views

Published on

Презентация по новым возможностям BPM с семинара по Oracle SOA 12c

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Soa12c launch 3 bpm 12c cr

  1. 1. Автоматизация бизнес-процессов BPM 12c Антон Шмаков Руководитель направления FMW Oracle СНГ Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
  2. 2. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 3
  3. 3. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Oracle BPM Product Strategy •Make it really simple for business users –Model to execution from business friendly Composer –Business friendly mobile and web applications –Out-of-box and extensible process analytics –Rich manage by exception support •Accelerate time to value with intelligent process solutions –Spanning Case Management, Transactional Content Management, BPM, Decision Management, Event Processing, and Analytics •Provide a complete and unified platform –Spanning people, systems, decisions, documents, events, insights, adaptive unstructured processes –Integrate with complementary technologies such as Endeca, RTD, Vitrue, Collective Intellect
  4. 4. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. BPM 12c Themes Broader Business Modeling Richer Process Analytics Enhanced Case Management Mobile Developer Productivity Process Accelerators
  5. 5. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Business Architecture A blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives with initiatives and projects Goals, Objectives & Strategies (Why?) Value Chains & Projects (How?) Metrics & Measures (How well ?) Strategic Alignment Organization (Who & Where?)
  6. 6. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Process Hierarchy Business Function Decomposition of processes Drill-down and drill-up across the levels Linkages can exist across BA and BPM Projects Enterprise Process Map Value Chain Models BPMN Process Models Level 0-3
  7. 7. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Captures Goals, Objectives, Strategies and their relationships Strategy model is a tree and each node is non- repeating Strategies can be linked to Value Chains Strategy Model
  8. 8. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Key Performance Indicators (KPIs) Goals Objectives Strategies Value Chains Business Process Flows Measured By KPIs Breaks down into Fulfilled by Implemented by Decomposed into
  9. 9. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Based on Roll-up KPIs Value Chain KPI Report Develop Vision & Strategy Define the business concept and long term vision Design and develop product and products and services Design products and services Market and sell products and services Develop marketing and distribution and event Develop business strategy Develop and manage sales Manage strategic initiatives Manage advertising, pricing and promotions Manage sales partners and alliances Manage sales opportunity and sales pipeline Deliver products and services Plan for and acquire necessary resources Procure materials and services Produce, manufacture and deliver products Deliver product services to customer Manage logistics and warehouse
  10. 10. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Business Context for BPMN Processes Used for documentation and analysis 12c –Requirements –Problem & Solution –Links –Feedback –Application System
  11. 11. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Process Documentation & Reports IMPACT & DEPENDENCY ANALYIS
  12. 12. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Decision Tables Decision Table Excel Integration If Then Rules Business Friendly Phrases and Verbal Rules Localizable Rules for controlling process flow & determining Task Participants Business Friendly Rules Authoring Oracle BPM Business Rules can be changed when the process is in- flight  Agility
  13. 13. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Business analysts collaboratively discover & design processes Or import existing process models in Visio, XPDL 2.x, BPMN 2.0 Capture Business Context & Generate Reports Optimize with Simulation Business Driven Process Development Collaborative Modeling in BPM Process Composer
  14. 14. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Design Forms and Perform Business Acceptance Testing in Composer Business Driven Form Design & Validation
  15. 15. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Seamless Business IT Collaboration Social, collaborative design Single BPMN 2.0 model WYSIWYE Import/Export process models Comprehensive IDE for developers SINGLE MODEL FROM MODELING TO EXECUTION
  16. 16. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. •Complex multi level assignments •Rules based assignments, Parametric Roles •Workload Balancing •Filter, organize, and prioritize work •Content Integration (WebCenter Content) Right work to right person at right time Effective + Efficient Work Assignment
  17. 17. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Process Asset Manager 12.1.3 •Process Asset Manager (PAM) –Manages the BPM Project lifecycle –Provides source control integration for Composer –Seamless collaboration across BPM Process Composer and BPM Studio clients –Interfaces with source control for version and management of BPM assets –Integrates with OPSS for security –References MDS for run-time artifacts PAM Services PAM Subversion Server
  18. 18. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. PAM Lifecycle in 12.1.3 •Lifecycle inside Composer –“Edit” locks the BPM Project –“Snapshot” creates Project versions(Labels) –“Save” saves changes locally (fast!) –“Publish” saves changes to SCC via PAM ; Option to release lock –“Discard” cancels changes and unlocks the Project •Lifecycle inside Studio –“Checkout” BPM Project –“Save” changes to BPM Project –“Update” and Perform “Diff-Merge” in case of conflicts
  19. 19. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Visual Diff Merge inside BPM Studio 1.Select “Resolve Conflicts” for visual Diff-Merge 2.You have to do this for every file that shows “Conflict” 3.Perform “Save to PAM” once all conflicts are resolved
  20. 20. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Business Agility & Control Business Friendly Audit Trial + Change In-flight Processes in BPM Workspace Business love this feature ! Change Flow of In- flight Processes
  21. 21. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. BPM 12c Themes Broader Business Modeling Richer Process Analytics Enhanced Case Management Mobile Developer Productivity Process Accelerators
  22. 22. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Active-active high availability Coherence used for report and metadata cache Cross browser support with ADF data visualization Continuous query processing with built in OEP Tightly integrated with BI Rearchitected BAM KPI
  23. 23. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Deep Insight + Analytics Process Analytics + BAM OOTB Dashboards for Process Monitoring Set Alerts, Get Notified & Take Action Design KPI & Business Indicators in Composer to drive BAM Reports Business friendly BAM Composer Innovatively integrated with OEP & BI for detecting trends & historical analysis Integration with R for Predictive Analytics
  24. 24. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Template driven business friendly authoring – 7 templates including trend analysis, moving aggregates, etc. Key performance and risk indicators Daisy-chained alerts Manage by exceptions with watchlists Richer Alerts with Continuous Queries
  25. 25. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. BPM 12c Themes Broader Business Modeling Richer Process Analytics Enhanced Case Management Mobile Developer Productivity Process Accelerators
  26. 26. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Highly Productive Work Interfaces Any Task, Anywhere Offline Mode Integrate with Native Mobile Services Location Data Time, App data Photos ADF Mobile, Native iOS REST API Smart Phone + Tablet BPM Mobile App Download Oracle BPM App from Apple iTunes
  27. 27. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. BPM 12c Themes Broader Business Modeling Richer Process Analytics Enhanced Case Management Mobile Developer Productivity Process Accelerators
  28. 28. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Typical Business Process Flow
  29. 29. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Case-based Process Flow
  30. 30. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Case-based Process Flow Content Management is key requirement Based on the nature of the case, every instance may flow in a completely different way Activities may be performed in any order Difficult to address using just BPMN Humans Decide Mix of Structured and Unstructured flow
  31. 31. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Case (unstructured content-intensive processes) Assessment Investigation Resolution CSR Analysts Investigators Prepare Case Initial Assessment Notify Customer Request Documents Review Documents Review Documents Request Documents Background Check Initiate Fraud Investigation Compensate Customer Notify Customer Milestones mark progression of a case Activities – system guided or human controlled Case Participants (Stakeholders) Activities – can be repeatable Activity availability controlled by permissions and rules Activity can be a structured process or a task Stakeholders perform appropriate Activities as required by the needs of the Case to achieve desired goal
  32. 32. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Oracle BPM - Case Workspace Case Listing Advanced Search Audit Trail Activities Pin/Unpin Listing Case Data Forms Case Milestones Stakeholders User Comments User Defined Events
  33. 33. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Case Analytics Oracle BPM for Adaptive Case Management Case Activities (Processes, Tasks) Case Outcomes & Milestones Case Policies Case Events Case Content – Structured & Unstructured Guided Case Actions (Predictive) Case Collaboration
  34. 34. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. BPM 12c Themes Broader Business Modeling Richer Process Analytics Enhanced Case Management Mobile Developer Productivity Process Accelerators
  35. 35. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Force Commit on Activity Completion Commits state of BPM instance –Can be used to avoid re-invoke of activity in case of rollback
  36. 36. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Process Instance Expiration •Process Instance Expiration –Pre-defined variable –Get/Set supported –BPM run-time throws timeout event –Timeout can be caught and handled using Event Subprocess
  37. 37. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Business Parameters •Used for setting business specific constants and can be overridden for an Organization Unit •If there is no override value for Org Unit, the returned value will be the default value Default value for Business Parameter Business Parameter overridden for Organization Unit
  38. 38. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Catch Exception Based on Business Object •New Options for Business Exception Handling –Business Exception “errorInfo” attribute can be set to Business Object –Boundary Events can catch Business Exception based on Business Object
  39. 39. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Back to Main After Error Handling •Suspend running Activity/SubProcess –By a Boundary Event –By an Event SubProcess •Execute alternative flow •Then return to main flow
  40. 40. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Business Catalog Enhancements and Groovy Script … Business Objects … •Inheritance •Enumerations •Methods implemented in Groovy Script
  41. 41. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Groovy Script Can Be Used In Script Activity Can perform operations that would otherwise be done with XSLT
  42. 42. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Debugger •Scope –Process –Subprocess –Event Subprocess –Child process •Debug actions –Step-into –Step-over –Step-out –Resume
  43. 43. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Debugger •Inspect and modify data –Data Objects (both Simple and Complex) –Instance Attributes (Process and Activity) –Conversation and Correlation properties –Create “Watches”
  44. 44. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Applicable to 10gR3 BPM customers Easy-to-run Ant based tool Output : 12c exp file and a Migration Report Constructs Migrated With Equivalent : 100% migrated (Ex: Interactive task) Comparable : migrated on best-effort basis No direct equivalent : functional equivalent in stack Migration Tool
  45. 45. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Oracle Solution Accelerators Public Sector Financial Services Loan Origination Financial Reports Approval Incident Reporting eForms Management Business Account Opening Insurance Claims Management Insurance Policy Underwriting Telecom Mobile Data Offloading Correspondence Management Contract Management Customer Onboarding Application Extensions: Siebel, PeopleSoft, EBS, JDE, Fusion, … = Available Now Licensing and Permits Horizontal Travel Request Management Document Routing and Approval Internal Service Request Employee Onboarding Complaints Management = Available Soon
  46. 46. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Typical License Components Unified BPM Suite WebLogic Suite Unified BPM Suite for Oracle Middleware SOA Suite USD 160K /cpu (57.5 for existing SOA Customers) Primary BPM SE WL SE BPM SE USD 1K /named user (0.8K for existing WL Customers) Alternative (Departmental) WebCenter Universal Content Mgmt. WebCenter Content WebCenter Imaging USD 172.5K /cpu Optional Use Cases: a.Record management b.Imaging (inclusion of paper)
  47. 47. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. LoB PaaS: Process Cloud Service •Rapid composition: processes, rules, forms, documents •Agile: Ad-hoc/dynamic routing, Alter flow •Visibility & Control: Optimize with Analytics, Dashboards, Alerts •Collaborate: Built-in social •Integrate: With SaaS and on-premise Apps •Mobile: Mobile apps for work mgmt, REST APIs •Templates: Pre-packaged Process Templates •Differentiators: Integrated Social and Document collaboration; Oracle SaaS and PaaS Integrations Business Driven and Agile Process Applications Platform Early Adopter Program Dec 2014
  48. 48. Copyright © 2014 Oracle and/or its affiliates. All rights reserved. Oracle Confidential – 50

×