1. 14 SINDE CIRCLE, ROMEOVILLE, IL 60446815-342-8155marthazamora60@gmail.com
Martha Zamora, RHIT
Objective
Experienced Healthcare professional in claims, insurance/benefits eligibility, and case management.
Certified Application Counselor for Health Insurance Exchange, state and federal programs.
Experience
12/01/14 Emdeon/Edward Hospital Naperville, IL
Healthcare Representative
 Utilize Epic Application to document status of claims and determine patient’s eligibility
 Provide advocacy,assessment, and case management servicesto uninsured individuals in English
and Spanish
 Help uninsured and disabled individuals to complete state applications such asMedicaid and
Dialysis card for End Stage RenalDisease
 Maintain ongoing communication with government agenciesregarding the requirements,
policies, and status ofclaims
 Provide follow-up servicesto patientwith cooperation with DHS office and SSA office
 Distribute and analyze various reports including 24hr daily,census,wait time,pace and
summaries
 Provide administrative support to UpperManagement,Healthcare Representatives,and resolve
application issues
1/2/2013 Emdeon/John H. Stroger Hospital Chicago,IL
Healthcare Representative
 Interviewed patients at bedside to assist them in obtaining maximum benefit coverage
 Completed applications for state programs,and submitted onto ONPOINT,PACE,ABE
 Maintained documentation of statusof claims and client contact via computer system
 Reviewed patient medicalrecords to ensure proper application for coverage is provided
 Provided updatesto hospitalpersonneland otherstaff as needed
09/2012 Preventive Medical Associates Naperville, IL
Medical Records Externship
 Filed and organized medicalrecords alphabetically
 Coded charge slips (ICD-9-CM)
 Faxed recordsto insurance companiesfor billing purposes
 Contacted existing patientsto confirm appointments
03/2008- 12/2012 Wilton Brands Romeoville, IL
Subcontracting Processor /Picker
 Managed electronic remittance ordersposting process
 Created various spreadsheetsand document forinventory reporting
 Filed and retrieved client documents,reports,and records
 Coordinated delivery expectations to pick up orders
 Managed inventory,replenishmentand distribution of office supplies
 Processed orders in a timely mannerusing a handheld RF scanner,packed productneatly and

2. 815-342-8155marthazamora60@gmail.com
Martha Zamora, RHIT
accurately
 Operated a forklift to load and unload trailers
 Trained new employeeson newprocesses
Education
07/2010 Rasmussen College Romeoville, IL
A ssociate of A pplied Science
 Registered Health Information Technician
Certified Application Counselor Certificate
 USCACA0800407-Expires on 9/2015
Skill Highlights
 Experience in Epic Application
 Knowledgeable in medicalcoding guidelines and coding techniques(ICD-9-CM,CPT,HCPCS,
and DRGs)
 Familiar with terminalDigit filing, 3M, Quantim,Medcin,Powerchart,Pace,FirstNet
 Proficient in MS Word,Excel,Power Point,Access,and Outlook
 Bilingual- Spanish
 Experienced in customerservice and relations
 Great organizationaland communication skills
 Ability to multi-task,disciplined, and detailoriented