1. Tonda Gelter
1841 S. Segrave St
Apt. 42
Daytona, FL 32119
386-316-9810
tonda0@hotmail.com
Objective
Achieving a professional business career which offers the
opportunity to both use and further develop my skills.
Work Experience
Talksmart Agent
06/15- Present Gubagoo.com
Customer service, appointment setting.
CiC Agent
03/15- 06/15 DMEautomotive/Spherion
Customer service, appointment setting.
Apparel Lead/Manager
11/2013-03/15 Sears Outlet, Daytona, FL
Customer service, cash handling, merchandising and sales.

2. STL (Store Team Lead/Manager)
11/2009-12/2009 Headway Corp/Hickory Farms, Houston, TX
General management, hiring, training and payroll for employees. Sales and customer service.
Seasonal Position.
Operator/craftsman (Co-Owner)
8/2000 - 10/2007 and 06/10-6/2012 Mystic Creations, Cinti./OH - Knoxville, TN
Creating, decorating, and selling ceramic wear with a
decidedly medieval tone...Operations of daily business.
filling orders and shipping ceramics in various stages of
finish. ordering, selling and inventory...as well as payroll and accounting duties.
Fine Jewelry Sales
3/2007 - 5/2007 Belk Inc, Knoxville, TN
Customer care, cash handling. Credit card presentations, and processing.
Sales Associate
1/2006 - 3/2007 Dillard's, Knoxville, TN
Customer care, cash handling, stock and merchandising. Plan o gram experience.
Personal Assistant/Press Mgr.
7/2005 - 10/2006 Alexia-Dance, Knoxville, TN
I am responsible for fee collection of classes, press
releases, merchandising and sales.
I also create documents used in the school (ie. forms, troupe guidelines, and flyers).

3. Call Center Operator
1/2004 - 8/2004 Jewelry Television, Knoxville, TN
Answering customer calls, sales, placing orders, setting up
accts and troubleshooting small problems. Data entry skills and phone skills.
Food Specialist
4/2003 - 7/2003 Dollywood, Pigeon Forge, TN
Customer service, food preparation, cash handling. Opening and Closing procedures.
Store Manager
11/2001 - 1/2003 Hickory Farms, Knoxville, TN
cash handling, customer service.
ordering of seasonal gifts and shipment of same for
customers. Merchandising and space optimization.
Hiring, training and supervision of
personnel. Payroll and inventory.SEASONAL POSITION ONLY. (recurring Xmas)
Seafood Associate
5/2001 - 8/2001 Food City, Knoxville, TN
Display, preperation, and sales of seafood and the items
used to dress or go with them.
Also, the education of how best to cook and prepare seafood.
Store Manager

4. 3/2000 - 1/2001 Claire's Accessories, Cincinnati, Ohio
Overseeing entire operation of store including:
inventory control, space utilization and optimization.
Hiring, training, and supervision of all
personnel. Scheduling payroll and employee motivation.
Third Key Manager
7/1998 - 8/2000 The Great Train Store, Cincinnati, Ohio
daily paperwork, receiving shipment, ordering, bank
deposits, customer service, merchandising and operation of cash register.
AMIT Mgr.
6/1999 - 12/1999 Warner Bros. Studio Stores, Cincinnati, Ohio
Personnel supervision, inventory control, daily paperwork
and customer service. Also opening and closing procedures of the store.
Education
6/1984 New Richmond High School, New Richmond, Ohio
High School Diploma
Majored in English, Music and Art.Graduated in the top 1/2 of her class.

5. References
James Kinley 865-938-1415 Professional
Pam Kahle 513-305-5597 Personal
Iyvette Rodriguez 201-737-2252 Professional
Gary Colby 386-316-8313 Professional
Erica Caites 386-898-3322 Professional
Additional Info
I am a very hard worker and seek to further my career by
learning and applying what I learn to a job.I am very loyal
and seek to find a company in which I might make a niche.
I am seeking the long term...not just the right now.I am
open to new training techniques and ways of thinking and I
dearly enjoy working with people.Given the
chance to prove myself, I can be a bright star in any team.