Experienced Program Manager in Tech

1. TING-IE HONG
3F., No.3, Aly. 2, Ln. 345, Sec. 4, Ren’ai Rd., Da’an Dist., Taipei City 106, Taiwan (R.O.C.)
Tel: +886 928 310 270 | E-mail: tomkhung0529@gmail.com
EDUCATION
TUNGHAI UNIVERSITY Taichung City, Taiwan
B.S. in Industrial Engineering 2001 – 2005
EXPERIENCE
HP Inc. Taipei City, Taiwan
Module Program Manager, Desktop R&D Department 2012 – Present
Commercial Keyboard and Mouse
 Oversee a commercial product portfolio of keyboards and mouse that generates US$400M annually, with 5 key
vendors managed.
 Managed a cross-functional team of 30 members and 5 ODMs to develop simultaneously 3 newly designed keyboards;
generates US$5M monthly and ships into 42 countries – awarded 2015 Q3 Making a Difference for launching the
keyboards on time with the 2015 new commercial PC product lines
 Saved US$10M and eliminated 72% of the Annual Return Rate gap between India and North America by leading the
design for an anti-dust-and-corrosion mouse for the India market after conducting a research with HP material lab and
service team – awarded 2014 Q1 Making a Difference for the success of the project, setting such mouse as standard
bundle for countries in Asia
 Introduced the product specification, and led a team of 6, to develop the antimicrobial keyboard & mouse, enabling
the China sales team to bid for commercial projects; generates US$3M monthly
Commercial Windows Security Software for Intel and Advanced Micro Devices (AMD)
 Managed cross-functional team of 10 to launch two security software solutions for Intel’s 2015 Skylake Central
Processing Unit (CPU), resolving 500+ software bugs within 8 months
 Headed cross-functional team of 10 to launch security software solution for AMD CPU-based products, resolving
400+ software bugs over 6 quarters.
Commercial External Speaker and Consumer Audio Software
 Oversaw a cross-functional team of 10 to ensure on-time launch of 2014 HP Envy Beats Special Edition All-in-One
(AiO) series, despite a development schedule cut by 50% because of sudden vendor change, and generated US$6M in
sales until project went End-of-Life in 2015 -- awarded 2013 Q4 Most Valuable Player
 Drove a cross-functional team of 10 to reduce 20% BOM cost of the new 2013 external speaker; generated US$12M
until EOL in 2015
Service Project Specialist, Total Customer Experience & Quality (TCE&Q) Department 2008 – 2012
 Initiated optimization project and coordinated teams across 4 regions and 12 downstream partners to streamline ODMs
operations, reducing expenditure on low-cost materials by 40% (US$100k per year) within 3 months
 Implemented sub-project under HP Service Division’s Million-Dollar-Savings Spare Kit Optimization (SKO) strategy
and optimized LCD monitor spare parts of NB production line to increase utilization of materials by15%
 Executed optimization project to refine Return Merchandise Authorization (RMA) process (for components under
exceptional terms and conditions) with Global Procurement Team and OEM suppliers, saving US$1.5K per year on
graphics cards and docking stations that would customarily be discarded due to lack of appropriate returning channels
WISTRON CORPORATION, HANDHELD PRODUCT CENTER New Taipei City, Taiwan
Sustaining Product Manager 2007 – 2008
 Launched For-Her GPS product, which shipped 500 units per quarter, for Germany electronics retailer Medion AG
 Oversaw development of prototype low-cost GPS despite limited resources and reduced BOM costs by 20%
 Promoted to Product Manager within 6 months
Product Coordinator 2007 – 2007
 Supervised New Product Introduction (NPI) development of first-ever fingerprint-operated GPS for Medion AG
 Managed NPI development of Taiwan’s first TV-enabled GPS for Panasonic
REPUBLIC OF CHINA MARINE CORPS Taoyuan City, Taiwan
Private First Class Aide-de-camp for Battalion Commander (Lieutenant Colonel) 2005 – 2007
 Liaised among brigade-, battalion-, and company-level officers and assisted with running of day-to-day operations
ADDITIONAL
 Founder cum President of HP Running Club. Avid marathoner, backpacker, photographer, and food enthusiast