1. Tiffany Horan
270 4th Street East #102 St. Paul, MN 55101
benn0264@umn.edu
612-203-5495
Results-driven Merchant with expertise in Project Management, Process Development, Promotional/Pricing Planning,
Inventory Management, Company Budgeting, Company Calendar Management, Product Placement, System Integration,
Process/System Implementation, Promotional and Complex Pricing Optimization and Executive Level Communication
Education
University of Minnesota – Twin Cities 2002-2006
Major: Retail Merchandising
Minor: Business Management
Experience
Gander Mountain
Sr. Merchandising Promotions/Pricing Manager: 2013 - Current
Manage a growing promotional team of 4, developing business and pricing acumen as well as creating efficient
internal processes and practices. Recruit, develop and coach promotional team members to excel at their jobs and
progress in their careers
Partner with Senior VP’s, VP’s Merchandising Directors, Site Operations, Marketing and Creative to ensure a shared
understanding of customer shopping behaviors, category strategies, financial and marketing levers as well as any
other key business drivers as input for our promotional strategy
Define, analyze and review with key stakeholders business metrics (i.e. sales, share, value perception, margin,
customer attributes, etc.) to continually evaluate and refine promotional practices, tactics and strategy.
Continually evaluate competitors and marketplace dynamics to assess the impact on Ganders’ business and develop
data driven promotional strategy and process recommendations
Drive the implementation of tactical pricing initiatives and strategy changes, addressing process, technical
requirements and change management
Developed the promotional pricing process to ensure pricing strategies are executed, communicated and on time
through partnership with Merchandising, Store Operations, and E-Commerce
Rolled out complex pricing package project in RPM (Oracle Suite) including buy one get one and coupon functionality
Launched company VIP/Key Item project that maximizes dollars per sq. ft. performance in aisle /bulk stack locations
on a quarterly basis
Ad Planning Manager: 2012 – 2013
Developed the Advertising process for all print media by partnering across Merchandising, Marketing, Creative, Store
Operations, E-Commerce, and the Distribution Center to drive company profitability, execution and communication
Manage pre-season, in-season, and post-season analysis and calendar to identify opportunities and risks to maximize
margin dollars for a multi-million dollar print media budget
Liaison between Merchants, Marketing, Creative, Store Operations, E-Commerce, and Distribution Center as the go-to
person for the Ad Planning and Review processes
Work with the companies Chief Operating Officer, Marketing EVP, Merchandising VP and Merchandising Directors to
align recommendations for pagination based on historical performance and strategic objectives
Prepare weekly review of financial results of ads and present recommendations to EVP’s, and Directors for future
print media
Manage the Rebate Process: forecasting, tracking, reporting, analysis, etc.
Inventory Manager Direct: 2010 – 2012
Expert at total level inventory that impacted the bottom line across the Direct channel
Lead and developed a team of 4 in all activities of Inventory Management including forecasting, replenishment,
allocation, promotional/seasonal execution and resource management
Built direct assortment plans and processes to drive cohesive company assortments and alignment/execution of
strategies
Developed the back order process that aligned/optimized Brick and Mortar and Direct inventory
Managed Merchandising system integration between Brick and Mortar/Direct (Ecometry to Oracle Suite)
Created the direct inventory planning process for new stores, store remodels, advertising and events
Ensured timely and accurate execution of company strategies to optimize inventory levels and drive profitable sales
Partnered with Product Managers and Planners in assessing and determining assortment and financial goals
Recommended and implemented organizational change in Direct business to better align company resources
Aligned processes and procedures across Brick and Mortar/Direct businesses
Partnered across Marketing, Creative, Merchandising, Inventory, Planning and Store Ops to drive the catalog process
from pagination to out the door execution 4 times a year
2. Lead Inventory Analyst: Men’s and Women’s Outerwear, Youth Apparel and Outerwear Accessories: 2009 – 2010
Lead team of two to ensure on time delivery, 95%+ in-stocks, of over $75 milliondollars of inventory
Drove 20%+ sales increase through recommendations based on product trend and sales analysis
Inventory Analyst: Men’s and Women’s Activewear: 2007-2009
Managed over $25m worth of inventory to achieve sales, margin, turn and inventory goals across 15,000 SKU’s
Identified opportunities to increase sales and margin, improve turn and minimize markdowns
Merchandising Assistant: Men’s Activewear: 2006 – 2007
Maintained business relationships with vendors to ensure on time delivery across 23,000 skus across 100+ stores
Developed the process for consistent tracking of purchase orders for total inventory team
Awards
2015 Q2 Peak Performer
2015 May Peak Performer
Other Skills and Expertise
Oracle Suite 12.0.9 (RMS, RPM, RDW, Allocation System, RDF)
Ecometry JDA
Microsoft Office Suite 2010
Internal Web Apps program