1. Tian Yu, Yu
Telephone: (401)-323-5657/ Address: 3950 Fairsted Dr, apt 381. / E-mail: neoyu9@gmail.com
Summary
Talented sales manager focused on process improvement and on-time delivery of all
projects. Budgeting and forecasting specialist possessing advance knowledge of
Microsoft Office. Self-motivated, innovative and goal-oriented management professional
committed to hospitality and business management. Dedicated team player skilled at mediation
and conflict resolution. Drives company growth by reorganize team structure and
efficiency.
Education
MBA, Johnson & Wales University (MBA concentrated in Hospitality Management) GPA 3.5
Bachelor, SISU(Tourism Management) GPA 3.7
Work experience
Marketing specialist Neworld Education Company 06/2007-09/2010
 Job description: Online marketing promotion and activities planning
 Work through vendors and contractors to coordinate media placement and printing of various
brochures articles and schedules; coordinates distribution of printed material.
 Edits, takes photos and determines layout of promotional and informational materials
including brochures, flyers, slides, presentations, press releases and feature articles;
Sales manager Cisco 10/2010-08/2012
 Boosted company revenue by more than 10% by reorganize the team structure.
 Developed 13 executive presentations and reports to facilitate project evaluation and process
improvement.
 Directed planning, budgeting, vendor selection and quality assurance efforts.
 Attended sales training camp and brought best practices leadership back to the company.
Manager TianTian Shabu Shabu – Cranston, RI 10/2013-05/2015
 Managed 65-person team of cooks and back of house staff for a high-end barbecue restaurant.
 Answered telephone calls and responded to inquiries.
 Performed all transactions in a cordial, efficient and professional manner
 Provided excellent customer service
Met, greeted and encouraged feedback from customers and used feedback to implement
positive changes within the restaurant.
Skill & Affiliations
Languages: Written and oral fluency in Mandarin Chinese and English.
Tools: Photoshop, Image Editor(Video), PowerPoint, Access Data Base, Excel;
Volunteer
Waterfire in Providence, Flame of Hope, Taste Trekker