1. 15 Whitman Ave
Cherry Hill, NJ 08002
Phone- 610-864-3087
E-mail-
jenniferlyn515@verizon.net
jott@keystonefirstpa.com
Jennifer Sharman
Objective To obtain a nursing career utilizing my knowledge and skills to the best of my ability. And to obtain a
career that will challenge me and allow me to grow as a nurse.
Education May 1993 Penn State University
Associate Degree- Letters, Arts and Sciences
November 1994 Frankford Hospital School of Nursing
Diploma- Nursing
Currently enrolled as of September 28th
, 2015 with Peirce College
Bachelors in Healthcare Administration
Summary of Qualifications:
• I am a reliable and dedicated nurse with strong assessment skills capable of implementing
appropriate interventions. I also have strong skills at coordinating care needed and discharge
planning. I am a resourceful problem solver and remain calm and professional throughout critical
situations. I also have strong interpersonal skills which allows me to develop a good rapport
with co-workers, patients, family, staff and physicians and these skills allow me to assist and develop
strategies with my team/co-workers when working on projects or in meetings. I am a quick learner, creative
and work well independently if needed. I am good with computers and consider myself an asset to my co-
workers and employer.
Work
Experience
♦June 24 2013 to Current, Keystone First PA Health Insurance, 200 Stevens Dr., Phila, Pa 19113
Telephonic Intensive Nurse Care Manager
• Completes a comprehensive case management assessment by gathering pertinent information
about the member/patient’s needs. Coordinates care and services so that the member/patient can
access them easily and quickly to get the best overall care possible. Is responsible for interdisciplinary
individualized careplans to assist member/patient to obtain optimum health and self-management goals.
Identifies member’s/patient barriers of care and implement appropriate intervention and goals within
specific time frames. Collaborates with co-workers and other departmental staff to assist members in
quality cost effective services. Educate member/patient to promote optimal self-care and reduce
hospital in-patient stays. Help the member/patient understand the goals and expected outcomes of
treatments, services and benefits. Evaluates and monitors the member/patient's progress to self-
management. Provides discharge planning to ensure the member/patient’s needs/goals are met and
educated on how to maintain optimum health and care.
• Attends scheduled meetings, keeps up to date with case management initiatives/projects, identifies
and reports potential and actual quality care issues to supervisor and appropriate quality staff
management, participates on team projects as requested and is fluent with EXP, Microsoft outlook,
word and Excel, SIR and JIVA.

2. ♦ March 2012 to June 2013, Executive Health Resources, 4 Campus Blvd, Newtown Square, Pa
Nurse Letter Coordinator
• Entered clinical information into the clinical database, assisting with identifying and correction of
inaccurate and incomplete information. Monitored and reviewed physician cases to ensure accuracy,
completeness and timely reporting. Reviewed cases for compliance with corporate policies and
processes. Wrote and edited medical necessity status determination letters for client hospitals following
approved processes and procedures. All cases are were reviewed for Medicare and Managed care
definitions for inpatient and observation status.
♦July 26th
2010 to March 2012, Keystone Mercy Health Insurance, 200 Stevens Road, Phila, Pa
Telephonic Nurse Case Manager
• Assess the members/patient’s diagnosis, history, treatment plan and progress to date.
Coordinate care and services so that the member/patient can access them easily and quickly.
Evaluate and monitor the member/patient's progress to recovery. Provide discharge planning
so that the patient’s needs are met and the patient is educated on how to maintain
optimum health and care. Educate patient to promote optimal self care and reduce
hospital in-patient stays. Help the patient understand the goals and expected outcomes
of treatments, services and benefits. Collaborates with co-workers and other departmental staff to
assist members in quality cost effective services. Identifies member’s/patient barriers of care and
implement appropriate intervention and goals within specific time frames.
♦ August 2008- July 23rd
2010, Genex Services Inc., 440 E. Swedesford Road, Suite 2045 Wayne,
Pa 19087
Telephonic Nurse Case Manager
• Assess, plan, facilitate and advocate for options and services to meet an individual’s
health needs through communication and available resources to promote quality
cost-effective outcomes. Help the patient understand the goals and expected outcomes
of treatments, services, and benefits. Assess the patients diagnosis, history, treatment
plan, and progress to date. Coordinate care and services so that your patient can
access them easily and quickly. Evaluate and monitor your patient's progress to
recovery.
♦ April 2008 to August 2008, Brooke Glen Behavioral Hospital, 7170 Lafayette Avenue,
Fort Washington, Pa 19034
Nurse
• As a psychiatric nurse we work with patients, families, groups and communities assessing
mental health needs and develop, implement and evaluate a plan of care. Identify mental
health issues, provide treatment and counseling of persons with psychiatric disorders.
Assess, plan, delegate, coordinate and evaluate patient care through a collaborative effort

3. with the health care team in accordance with the nursing process and the standards of
nursing care and practices.
♦ December 2000 – July 2001, Pediatric Associates of Plymouth, Walton Road, Suite C101,
Plymouth Meeting, Pa 19462
Nurse and Front Desk
• Helped patients prepare for examinations and assisted patients during examinations.
assessed, observed and recorded symptoms, reactions and progress. Administered
injections and medications. Educated patients and parents to promote health, prevent disease,
and help cope with illness. Also responsible for clerical duties such as appointments, record
keeping prepare charts and office management.
.
♦ March 2000 – December 2000, New England Financial, 16 Campus Blvd., Suite 200,
Newtown Square, Pa 19073
Secretary Assistant
• Provided agent with updated information on the client’s investments and insurances. Processes
necessary forms and documents. Data entry, typing, answer phones, operated office
equipment and customer support.
♦ April 1996 – March 1999, Suburban Woods health and Rehabilitation Center, 2751
Dekalb Pike, Norristown, Pa 19401
Nurse
• As a subacute nurse I provided comprehensive inpatient care for patients who have had an
acute illness, injury, or exacerbation of a disease process. As the nurse I assess, observe,
plan care, delegate and help the patients achieve optimal physical and mental independence
as well as help provide comfort to the patients and their families.
♦ June 1995 – December 1995, Frankford Torresdale Hospital, Red Lion and Knights Roads,
Philadelphia, Pa 19114
Nurse
• As a PCU/Telemetry nurse I was responsible for monitoring devices used to measure
heart rates, breathing rates, blood pressure and oxygen levels. In addition I also cared
for patients on ventilator machines, central lines, peripheral lines and TPN’s.
.