1. Theresa Holzhauer
Phone: 720-879-8385 Email: teri.holzhauer@gmail.com
PROFESSIONAL PROFILE
Career Opportunity in Sales/Marketing
Provenasa highlyeffectivesalesrepresentative. Excellentcustomerservice andsalesskills. Topsales
associate forthe Denversalesteam. Consistentlyrankinginthe toptenonthe salesteamfor the entire
company. Highestcompanyrank achieved was3rd
. Highlyorganized,self-motivated,andresultsdriven.
Talentedateffectivelycommunicatingwithdiversepopulations. Effectivenegationandclosingskills.
Track record for excellinginhighvolume andhighstressworkingenvironments. ProficientinM/SSuite
skills.
PROFESSIONAL EXPERIENCE
ClearMe DIA, Denver, CO 09/2016-present
Sales Ambassador
 Homeland Security Clearance
 Sales of Clear Lanes Membership
 Responsiblefor Enrollingnew members
 Generated interest in product to potential new members
 Top Sales AssociateatDIA firstmonth in position
 Selling150-200 applicationsper month
 Verifyingmembers boardingpasses to proceed to security check points
ChaseBank (under StratMar Financial) DIADenver, CO 10/2013-present
Airport Marketing Representative
 Homeland Security Clearance
 Sales of Consumer Credit
 Responsiblefor SecuringConfidential Records
 Top Sales AssociateatDIA
 Rankingin the top ten sales associatein company
 Selling200+applications per month
 Acting AssistantManager for staff of 5
HealthSmart Benefit Solutions,Englewood, CO
Ancillary Finance Administrator/Quality Assurance Auditor 09/2012-09/2015
Third Party Administrator for Prudential LifeInsurance
 Managed customer accounts for 25,000 + clients in the state of Minnesota
 Reconciled accounts for 1000+ employers daily
 Coordinated three monthly billings of clientaccounts on three separatesystems
 Responsiblefor updatingand managingconfidential contact information of clients under HIPA regulations
 Processed clientdeath claims to be sent to Prudential weekly
 Posted payments daily to insureaccuracy of clientaccounts
 Fielded customer and employer callsdaily
 Prepare monthly closeouts and spread sheets
 Audited insuranceclaims for World TradeCenter Account

2. New Horizons,Englewood, CO 06/2011 – 07/2012
Operations Support Assistant
Provided Operation and sales supportfor Computer Learning School with 50 new students weekly
 Managed instructor databaseon Metrics that Mattered ensuringthe effective management of e-learning
courses
 Proctored proficiency exams for student certifications Pearson Vue, Prometric, and Certiport
 Coordinated individual studentorientation for OnlineLive training
 Responsiblefor updatingand managingconfidential contactmanagement system of student’s info
resultingin increased customer serviceand performance reporting with zero errors.
 Negotiated with vendors for best cost on coursewareand officesupplies decreasingcompany costby 3%
10 till 2 Employment Agency, Aurora, CO 02/2010 – 06/2011
Administrative Assistant,
Various contract positions including:
 Carmel Hill –AdministrativeAssistant
 Organized and completed clerical tasksfor elementary schools
 Labeled books in the library for the advanced readingprogram
 A Move Handled With Care – Moving Coordinator
 Organizeand coordinaterelocatingof elderly clienteleincludingboxingup the clients
belongings and setting up their new livingspace
Kohl’s Department Store, Aurora, CO 09/2009 – 06/2010
Associate,
 Completed accuratetransactions,creditapplications,creditprocessing
 Organized displays,ensured accurateinventory trackingand mark downs
 Provided excellent customer service
Eastern Hills Community Church,Aurora, CO 03/2005 – 09/2009
Event Coordinator,
 Effectively coordinated retreats for 100+ women
 Organized meeting schedules and entertainment
 Maintained financial spread sheets accurately
 Coordinated between facility and participants to resolveissues and conflicts
 Creative in providinghigh end accommodations on a tight budget
Education
University of SaintFrancis –JolietIllinois
Bachelor of Arts
References
Will befurnished upon request