Attached is my resume involving my qualifications & my experience gathered from different organizations.

1. QUINTON A. DALLAS
Cell phone: 321-917-6443
email: qdallas8400@gmail.com
Qualifications
 Mathematical Competency  EffectivelyCommunicates
withcustomers&
managers
 ExcellentAbilitytoPerform
Multiple Tasks
 2 YearsExceptional
CustomerService
 Cash HandlingExperience  Abilitytoadaptto new
ideas
Employment History
CustomerService Representative/Insurance SalesAgent
09/2014 - 01/2016 TeleTech Rockledge,FL
 Educatedmembersaboutbenefits,paymentdeadlines,informationaboutclaims&network providers
 Facilitatedproblemsolving&researchedsolutionstoassistmemberswithtroubleshootingerrors
 Helpedaccomplishourteamgoal of reachingover8,000 sales,withaconversionrate of over60%
 Assistedcustomerswithfindingahealthcare plan thatwouldmeettheirmedical,beneficial,&financial needs
eLearningTest Specialist(Proctor)
04/2014 - 09/2015 Easter FloridaState College Melbourne,FL
 Explainingthe proceduresforeachindividual takingtheirtest
 Monitored25 test-takingcomputerstoensure thatstudentswere following instructions
Customer Service Advocate
03/2014 - 04/2014 The Gap Melbourne,FL
 Accountsreceivable
 PromotingGapproducts,such as clothing(onsale),&Gap Cards
Debt Collector
12/2013 - 01/2014 Medical Data SystemsInc Melbourne,FL
 Collectedover$1,000 of debtforhospitalsaroundthe country
 Negotiatedpaymentswhile continuingtobuildapositive relationshipwithcustomers
Deli Clerk
01/2013 - 01/2014 Publix PalmBay, FL

2.  Demonstratingexcellent,conciergecustomerservice
 Reconciled withcustomersdealingwithproblemswiththeirorders
 Engaged& connectedwithcustomerstogive a positive shoppingexperience
 Helpedcustomersbyunderstandingtheirrequirements,&recommendedsolutions
Cornerstone ProjectManager
08/2010 – 12/2010 Nana’sHouse PalmBay, FL
 Collectedover$1,000 of debtforhospitalsaroundthe country
 Negotiatedpaymentswhile continuingtobuildapositive relationshipwithcustomers
VolunteerCoordinator
08/2008 - 12/2009 BCC StudentAmbassadorClub PalmBay, FL
 Raisedapproximately$500 forcharitable organizations
 Helpedsell food&itemstoguestswhile workingatdifferentstands
 NominatedasAmbassadorof the Semesterforhardworkand dedication
Youth Volunteer
06/2007 - 05/2008 PalmBay PAL YouthDirector'sCouncil PalmBay, FL
 Raisedapproximately$500 forcharitable organizations throughfundraising
 Collected cashpaymentsduring local events
Education and Training
CompletionDate IssuingInstitution Location Qualification Course of Study
05/2012 Universityof Central Florida FL Bachelor'sDegree BusinessAdministration
08/2010 BrevardCommunityCollege FL Associate'sDegree BusinessAdministration
Occupational Licenses & Certificates
CertificationTitle IssuingOrganization CompletionDate
HealthInsurance License TeleTech 09/2015
Honors & Activities
 On December,2008, nominatedasStudentAmbassadorof the Monthfor hard work& dedication.