Daniel Alvarez has extensive experience in retail sales and customer service. He has held positions as a courtesy clerk, alcohol and beverage clerk, and currently works as a financial services representative. He has strong communication, problem solving, and customer service skills developed through building relationships and addressing customer needs.

1. DANIEL ALVAREZ
820 Agua Caliente, El Paso, Texas 79912 H: 9155870651 C: 9152087214 Mazetitas@gmail.com
Retail sales associate versed in product placement and merchandising. Extensive experience in inventory
management and shipment processing.
Highly motivated sales associate with extensive customer service and sales experience.
Active listening skills
Retail sales
Very skilled in Crafts.
Able to extensively explain how appliances work and
the advantages or disadvantages of said appliance.
Very patient and a positive attitude on any situation.
Courtesy Clerk, 03/2014 to 06/2014
Albertsons – 7022 N Mesa St, El Paso, TX
Cleaned and organized the store, including the checkout desk and displays.
Identified potential shoplifters and alerted management.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Arrange Customer's purchases into bags and help them out if theyes would like help.
Alcohol and Beverage Clerk, 06/2014 to 08/2014
Albertsons – 7022 N Mesa St, El Paso, TX
Answered customer telephone calls promptly and in an appropriate manner.
Determined customer needs by asking relevant questions and listening actively to the responses.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted management.
Welcomed customers into the store and helped them locate items.
Financial Services Representative , 09/2014 to Current
West – 1015 Belvidere St, El Paso, TX 79912
Engaged with customers in a sincere and friendly manner.
Built relationships with customers to increase likelihood of repeat business.
Answered customers' questions regarding products, prices and availability.
Emphasized product features based on analysis of customers' needs.
Maintained friendly and professional customer interactions at all times.
Filled out information according to the specifications of the company.
Attended to customer needs and if need be transferred over if not able to assist.
High School Diploma: 2014
Coronado High - 100 Champions Place
Winner of AT&T's Junior Achievement All City Award
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
EDUCATION