Daniel Coleman has over 10 years of experience in the hospitality industry. He is currently the Events Bar Operations Manager at Bitter Twisted, where he manages all aspects of running and designing bars for private and large-scale events. Previously, he held several supervisory and managerial roles at restaurants and bars in the Hale area, including Assistant Manager at The American Bar and Grill. Coleman has strong skills in customer service, stock management, budgeting, and staff training. In his free time, he enjoys sports, music, traveling, and reading.

1. Daniel
Coleman
3 Spring House
142 Ashley Road
Hale
Altrincham
Phone: 07800852007
E-mail: danielcoleman0812@Gmail.com
Profile:
After working in the hospitality industry I have decided it is time for a new challenge.
Through my experiences whilst working within this industry I believe the skills I have acquired will help
me progress and achieve my future prospects.
I am individual who is customer focused,committed, hard working and enjoy a challenge. All of which
ensure I am able to succeed in the working environment. I am able to work well within a group and can be
trusted to complete a job when working as an individual.
Through my experiences during my time in the hospitality industry I am able to confidently apply myself to
all aspects ofa business which I know are crucial to the day to day running of a business.I look forward to
transferring these skills in my next employment step and hope you will allow me to do so.
Education:
Wellington Road 2000-2005: 8 GCSE’s A-C
Wellington Road Sixth Form 2005-2007: 3 A-levels
Experience:
Bitter Twisted – Knutsford – Events Bar Operations Manager.
December 2015 – Present

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I am currently employed at an events company that runs and manages everything from bespoke
private events to large scale festival bars. Due to the small nature of the company my responsibilities
cover a wide range of activities including but not limited to, Logistic management, bar designs and
builds, warehouse management, stock control, licensing laws and activation, menu design and
implementation, Communicating, maintaining and developing client relationships, Travelling to on
site inspections and project managing events,Delivering events on time, within budget,that meet and
exceed expectation, Being responsible for all project budgets from start to finish.
Living Ventures – Hale – Instore Trainer.
February 2015 – November 2015
After Passing a rigorous and intense 2 week training program I became a Living Ventures bartenderwhere
I quickly worked my up to become the instore trainer. My responsibilities included training new members
of the bar team to ensure they were up to the Living ventures standard, including running training days,
managing and creating a test environment, ensuring new members of the team had all the knowledge they
needed to complete the infamous living ventures exams.
Victors Restaurant - Hale - Head Bartender.
August 2014 – February 2015
A new restaurant in Hale where I have undergone specialist training to be able to provide an exceedingly
high level of service. While most of my time involves serving customers I am also responsible for the
stock, this includes replenishing and ordering new items and also carrying out weekly stockcounts and
entering them onto the company systemto ensure everything is where it should be. As well as this I
produce the working rotas for the bar staff, ensuring every member of the team works the correct amount of
hours and is provided with appropriate time off.
The American Bar And Grill – Hale – Assistant Manager.
January 2013- July 2014

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My responsibilities included: staff management, training new members of staff, advertisement of the
business,money handling, menu knowledge, stock control, expenditure awareness and the day to day
running of the business.During my time at the American Bar I also carried out the day to day
administration for the business which included managing the staff files, placing orders online and managing
the invoices for these deliveries.
Chiquito – Sheffield – Supervisor.
November 2010- January 2013
Responsibilities included: supervising staffmembers, dealing with complaints, pushing sales of certain
items, replenishment of stockand money handling.
Chiquito – Ashton Moss – Shift Leader.
February 2009- October 2010
Responsibilities included: planning for the shift ahead and delegating jobs to members of the team, money
handling and preparing the restaurant for the day ahead. I also started training as a chef to assist the kitchen
team when needed.
Chiqutio – Altrincham – Waiter/ Trainee manager.
October 2007- January 2009
Responsibilities included: serving customers and ensuring their happiness.I also started my training as a
manager where I would be asked to count the days takings and delegate jobs.

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Key achievements:
 Recently had a huge input into designing a brand new menu for The American Bar And Grill. Which
was a massive success and improved the takings from the moment it launched.
 created a successfultwitter page which gained popularity very quickly due to exclusive promotions
and advertisements.
 Managed The American Bar And Grill’s Trip Advisor page where I would respond to comments left
by customers both good and bad
 Lowered the cost of wages to the business by restricting the amount of staff working during quiet times
and my willingness to work hard with a team
 Improved the stocklevels for both restaurant and bar
 Designed personalized items for the business which customers could purchase,which in turn improved
the revenue for the business.
 Successfully built, designed and ran two pop-up Christmas bars over the Christmas period in
Manchesterand Liverpool, one of which was named in the Guardian’s “the UK’s best winter party
venues”
 Recently acquired my personal alcohol license
Hobbies and interests:
During my free time I enjoy watching football and attending as many matches as my time permits. I enjoy
attending live music events and also relaxing with a good book. I also enjoy traveling and seeing as much
of the world as possible.

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