1. Ted ALLEN
ted@terminators.ca
https://ca.linkedin.com/in/tedallen
PROFESSIONAL SUMMARY
An experienced IT Manger and technician with an eye for detail and a good mix of both hard and soft skills. A
hands-on initiative taker accustomed to acting as a trusted advisor to business owners, executives and
stakeholders; taking responsibility, coordinating projects, resolving problems and getting the job done.
CORE COMPETENCIES
Team management; build, train, supervise,
collaborate & motivate
Management; communicate, present, budget,
plan, implement & deliver
Technology; WinTel, AWS, Telecom (routing,
switching, cabling, internet connectivity), audio-
visual & telephone systems; branch office support
Energetic, pro-active, organized and committed
PROFESSIONAL EXPERIENCE
Effektiv IT Corp. & The Terminators 2008 Inc., Montreal, Qc
President, 2003-present
Built, trained and directed a team of administrators & technicians providing a suite of core outsourced IT
services to small businesses in Montreal & Toronto
Provided IT direction and analysis to business owners, executives and stakeholders
Provided clients with IT vision; acted as trusted advisor to business owners and executives; established
budgets and solutions in relation to individual business needs
Assessment of client needs, interpreted them to my team and to other vendors; Implemented the plan and
delivered the solution with my team to the client on budget and on time.
Responsible for systems and network uptime; minimized downtime with proactive monitoring, maintenance
and project planning
Design and implementation of audio-visual systems, telecom infrastructure, networks (routing and switching),
telephone systems, IP/CCTV security camera systems, and structured cabling.
Managed disaster prevention with multi-layered approach including monitoring, local and cloud backups,
cloud based anti-virus and e-mail filtering
Microsoft Oriented; HP Proliant Servers, Cisco Routers & Switches and SIP Telephones
Built client base from scratch; supported 20 servers, 300 desktops, telephone systems, network infrastructure
at client offices in Montreal & Toronto
Implemented standards, policies and procedures across client base
Cobalt Pharmaceuticals Inc. Mississauga, ON
IT Manager, 2001-2003
Deployed & managed technology for new pharmaceutical manufacturing startup; servers, desktops,
telephones; established policies, procedures; budgeting etc.
Built and coordinated technical team; brought company from 20 to 60 employees.
Installation & troubleshooting of servers, printers, network infrastructure and telephone system
SKILL SET
PROJECT MANAGEMENT: defining the scope of work & bill of materials, procurement/vendor selection and
negotiation, scheduling and execution, follow-up and post-installation support.
NETWORK INFRASTRUCTURE: installation, configuration and inter-connection of network switches & routers;
Wi-Fi access points; point-to-point devices, establishing VPNs and VLANs. Scoping & ordering internet
2. Resume of Ted Allen continued, pg. 2/2
connections for clients across Canada and coordinating local tech/installers if needed. Troubleshooting
hardware & software.
TELEPHONES AND AV; Nortel and Asterisk VOIP; SIP Phones, Speakers, 70V amplifiers, paging, music.
BAS: providing network connectivity and troubleshooting of HVAC (Johnston Controls), card access and alarm
systems. Interested in facilities management.
CONSTRUCTION: planning & executing technology for office start-ups & moves; reading & scaling plans, all
tools (drills/hammer drills, benders), site layout, conduit installation, scissor lifts, ladders, working at heights
and site safety.
EDUCATION
Cisco Certified Network Associate (CCNA) CEGEP Champlain College Completion June 2017
Microsoft Certified Systems Engineer IKON Education 2000
BASc with Honours University of Guelph 1993
Loyola High School 1988
INTERESTS
Family (father of 4), cooking, camping, travel & construction
LANGUAGES
Bilingual English and French written and spoken; comfortable writing proposals and reports and presenting to
executives in both languages
