1. SURENDRA SINGH CHOUHAN
67, Gandhicomplex, ganesh nagar (university road)
Udaipur (Rajasthan).
Email ID:- surendrasinghchouhan@hotmail.com
Contact No:- 9785428066
OBJECTIVE: Looking for challenging career always on a look for a positive & bigger outlook .To
help the organization grow and enhance my skills and strengths in conjunction with the company’s
goal and objectives.
EDUCATION
 10th Passed From RBSE
 12th Passed From RBSE
 Diploma in Hotel Management From IHMC,Udaipur.
 B.A complete from MLSU Udaipur (Raj.)
WORKING SUMMARY
• Over 10 Months vast & progressive experience in handling call center activities.
• Answer incoming telephone calls; operate PBX and multi-line telephone system.
• Highly skilled in answering and forwarding phone calls.
• Hands-on experience in receiving, sorting and routing mail.
• Scheduled and confirmed patient appointments.
• Responded to patient grievances.
• Maintained confidential files and records.
TECHNICAL SKILLS
• MS Office: Word, PowerPoint, Excel.
• Software: Dialer, Eyebeam• Fax and copier machines

2. CORE COMPETENCIES
● Complaints Management ● Premises Security
● Confidentiality Maintenance ● Quality Assurance
● Data Protection Act Compliance ● Difficult People Handling
● Continued Professional Development
PROFESSIONAL EXPERIENCE
 Currently Working As a Call Center Executive In Mewar multispeciality hospital, Udaipur,
From 2015.
ADDITIONAL SKILLS
• Strong verbal and written communication skills
• Proven ability to deal promptly with emergency situations
• Able to multi-task, prioritize and flexible with changing business requirements
• Precise attention to detail
LANGUAGE
Hindi , English & Regional.
DECLARATION:
I hereby declare that the above mentioned information’s are correct to the best of my knowledge
and belief.
DATE:- (Surendrasinghchouhan)
PLACE:-………………………