1. FASHIH AHMAD
D 20/ 2A ,D BLOCK
CHATTARPUR EXTN.
NEAR J .V. T. S GARDENS
NEW DELHI,
110074
CONTACT NO: (9555992981,7042290317)
E-mail: fashih02@gmail.com,fashih02@rediffmail.com
CAREER OBJECTIVES:
To reach maximum possible proficiency in terms of HR MANAGEMENT and establish myself as a competent
literate entity of the same and excel in exploring depths of the same and also to work in professional
Organization that offers opportunities for learning is engaged in maximization of stake holder through
focusing on core competencies and has attention on the lifetime value of long term customer relationship
My personal objective is to embrace lifelong learning as a tool for continuous growth and value addition to
professional career.
PROFILE:
 Highly motivated, dependable and good problem-solving skills.
 Customer-focused performer who is committed to quality in every task, from personal interaction
with colleagues and users to high level of service provided to company or customer.
 Valued contributor who performs confidently and effectively even under pressure and thrives on
challenge.
 Excellent communicator and good listener.
 Enthusiastic learner who quickly grasps new concepts and technical skills.
PROFESSIONAL WORK EXPERIENCE:
o Worked as a Trainee Human Resource Executive in ITC Hotel Fortune Park Bella Casa, Jaipur
Hotel Pvt. Ltd., from 1st
October 2011 to 4th
January 2013
o Presently working as Relationship Executive in ICICI BANK LTD DELHI from 23rd
July2013 to till
date
JOB DESCRIPTION: As Relationship Executive in ICICI BANK LTD DELHI
Provide excellent customer service as per the standards of the bank, and assist in situations to ensure
customer satisfaction.
Ensure department adherence to company policies, procedures and standards to ensure that Customer
expectations are exceeded.
Assist in providing new colleagues with ongoing coaching, training and development.
Corporate dealing, salary account processing, grievance handling & MIS handling.
COMPUTER & IT SKILLS:

2. Well versed with Windows 98/XP, MS Word, MS Excel, MS PowerPoint and Internet Applications,
DOS and Accounting Package.
EDUCATIONAL QUALIFICATION:
o Passed secondary examination from Jharkhand Secondary
Education board Ranchi in year 2004
o Passed Sr.secondary examination from Jharkhand secondary education board Ranchi in year
2006
o Done BCA from Magadh University (Gaya ) in year (2007-2010)
o MBA from SHANKARA INSTITUTE OF TECHNOLOGY,(KUKAS) Jaipur .(2010-2012)
Major: - Human Resource Minor: - Marketing
STRENGHTS:
 Efficient Planning, organizing and execution of work Systematically develop methodologies and
implement them to realize sound objectives.
 Analyzes problems effectively and determines appropriate action for the solutions.
HOBBIES: Listening to Music, Travelling, and Surfing internet.
PERSONAL DETAILS:
Father s Name: Md. Zaya Uddin
Sex: Male
Nationality: Indian
Date of Birth: 13th November 1989
Languages known: English, Urdu & Hindi.
Passport details:
 Passport number: M6384381
 Place of issue : Delhi, India.
 Date of issue : 17/03/2015
 Date of expiry:16/03/2025
References available on request
Date:
Place: Delhi Signature: Fashih Ahmad