1. Steven Mask Jr.
1034 El Camino DR. APT D | Costa Mesa, California | 919.623.6031 (cell) | Maskstaffing@ymail.com
Experience
Lead Security Specialists, Security Industry Specialists, Irvine, CA; September 2013 to present
 As lead, proactively coach and guide team members to operate to the standards set forth by the client.
 Manage digital Logs in the form of Microsoft Office Documents (Word, Excel) maintaining the highest
degree of accuracy possible. Also responsible for managing the containing folder for logs.
 Create and teach tutorials to new team members covering the various processes and programs utilized
at the site, such as Trouble Ticketing, Lenel On Guard 7.0 access control software, Microsoft Office Suite
(Word, Excel, Power Point).
 Issue loaner badges to employees using RightCrowd or Lenel ID Credential Center software. Responsible
for documenting every loaner badges issued.
 Use Trouble Ticketing system to manage requests for site badge access for all cardholders on site.
Assign cardholders requested access levels upon approval using Lenel Area Access Manager.
 Issue Visitor and Vendor Badges to visitors to the site using the RightCrowd software.
 Monitor Lenel Alarm Monitoring program. Responsible for dispatching specialists to alarms, responding
to alarms, investigating the source of the alarms, and documenting any and all alarms and outcomes in
DAR.
 Monitor 25 Camera feeds at using Lenel Video Viewer. Dispatch Specialist to investigate any anomalies
or otherwise suspicious behavior or incidents.
 Patrol assigned post on foot to maintain visibility and observe possible unusual activity, and ensure that
employees are complying with Client security standards.
 Responsible for reporting any security related hardware issue to VAR and clients Global Security
Operations center, and scheduling and working personally with VAR to correct any hardware issue.
 Investigate security related accidents/incidents, interview witnesses, complaints, and victims;
responsible for gathering physical evidence and preserving it for future use; completed reports and
followed up with management as needed.
 Responsible for ensuring that all employees on company property have proper company issued
identification.
 Work with Client directly to address any security related issue: assisted client with trouble ticket setup
and submission, pre-registering visitors, requests or information related to requesting access to other
floors.
 Give security presentation to new hires.
Security Supervisor, Duke’s Griddle N’ Grill, San Clemente, CA; March 2012 to July 2014.
 Responsible for interviewing, hiring, training, disciplining, and scheduling security personnel.
 Develop procedures and policies for handling and removing unruly patrons should the need arise, create
and fill posts within establishment with security team to ensure the safety of the bar patrons, staff,
establishment property, and ensure that the bar operates within all ABC laws and regulations.
 Communicate with law enforcement as well as neighboring bar security teams to actively limit entry
of aggressive, unruly, or obviously intoxicated persons, and to help resolve conflicts that threaten the
safety and reputation of Duke’s, its patrons, and its staff.
Security Guard, Ironclad Security, Multiple locations throughout Orange County CA; July 2011 to January
2012
 Patrol establishments frequently to preserve order among patrons, protect property, and uphold
establishment policy.
 Circulate among patrons to prevent improper behavior, and to detect persons in violation of
establishment policy, as well as maintain open and easily navigable aisles.
 Warn patrons guilty of infractions and evict them tactfully from premises if they become unruly or eject

2. them by force if necessary.
 Accurately document and maintain patron count, sound readings, and activity reports throughout shift
duration
Licences
Guard Card # 1681820 Expiration 5/31/16
American Safety and Health Institute (CPR and AED) Program.