1. Wellington Chavez
666 W 162 st 2G, New York, N.Y 10032  (646) 784-8538  wxchavez24@gmail.com
Career
Objective
Recent college graduate with a BS in Criminal Justice and nine years of customer Service
experience. Seeking to leverage acquired academic knowledge and work experience to
effectively fill your opening in your company. A dedicated worker aiming to help achieve
company goals and take on more responsibility as quickly as possible
Core
Competencies
 Customer Service
 Highly analytical thinker
 Detailed and Organized
 Computer-literate performer
Professional
Experience
Republic Airways, Indianapolis, IN
Flight Attendant, Jun 2012-Nov 2014
 Greet passengers boarding aircraft and direct them to assigned seats.
 Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew
coordination, lengths of flights, food and beverage services offered, and numbers of
passengers.
 Announce and demonstrate safety and emergency procedures, such as the use of oxygen
masks, seat belts, and life jackets.
 Direct and assist passengers in emergency procedures, such as evacuating a plane following an
emergency landing.
 Check to ensure that food, beverages, blankets, reading material, emergency equipment, and
other supplies are aboard and are in adequate supply.
 Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
 Set goals and deadlines for the department.
 Acquire, distribute and store supplies.
 Monitor the cabin to ensure that it remains safe, secure, and well maintained.
 Determine special assistance needs of passengers such as small children, the elderly, or
disabled persons.
 Answer passengers' questions about flights, aircraft, weather, travel routes and services,
arrival times, or schedules..
 Conduct periodic trips through the cabin to ensure passenger comfort and to distribute
reading material, headphones, pillows, playing cards, and blankets..
 Take inventory of headsets, alcoholic beverages, and money collected.
Beau Dietl & Associates, New York, N.Y
Security Officer, Jan 2012-Jun 2012
 Monitor and authorize entrance and departure of employees, visitors, and other persons to
guard against theft and maintain security of premises.
 Write reports of daily activities and irregularities such as equipment or property damage,
theft, presence of unauthorized persons, or unusual occurrences.
 Call police or fire departments in cases of emergency, such as fire or presence of unauthorized
persons.
 Answer alarms and investigate disturbances.
 Circulate among visitors, patrons, or employees to preserve order and protect property.
 Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure
security of doors, windows, and gates.
 Answer telephone calls to take messages, answer questions, and provide information during
non-business hours or when switchboard is closed.
 Warn persons of rule infractions or violations, and apprehend or evict violators from premises,
using force when necessary.
 Inspect and adjust security systems, equipment, or machinery to ensure operational use and to
detect evidence of tampering.
 Monitor and adjust controls that regulate building systems, such as air conditioning, furnace,
or boiler.
T.J Maxx New York, N.Y
Retail Salesperson, Aug 2005-Aug 2011
 Greet customers and ascertain what each customer wants or needs.
 Describe merchandise and explain use, operation, and care of merchandise to customers.

2.  Recommend, select, and help locate or obtain merchandise based on customer needs and
desires.
 Compute sales prices, total purchases and receive and process cash or credit payment.
 Answer questions regarding the store and its merchandise.
 Prepare sales slips or sales contracts.
 Maintain knowledge of current sales and promotions, policies regarding payment and
exchanges, and security practices.
 Maintain records related to sales.
 Demonstrate use or operation of merchandise.
 Place special orders or call other stores to find desired items.
 Prepare merchandise for purchase or rental.
 Watch for and recognize security risks and thefts, and know how to prevent or handle these
situations.
 Inventory stock and requisition new stock.
 Ticket, arrange and display merchandise to promote sales.
 Exchange merchandise for customers and accept returns.
 Clean shelves, counters, and tables.
 Help customers try on or fit merchandise.
 Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Education BERKELEY COLLEGE, New York, NY
Bachelor of Science in Criminal Justice, Dec 2014
 GPA: 2.6
 Spanish Club
 Criminal Justice Club
KATHARINE GIBBS SCHOOL, New York, NY
Completed coursework towards Digital Filmmaking & Multimedia, Jun 2007
 GPA 3.5
 Summer internship at Northern Lights Post.
 Film Club
PARK WEST HIGH SCHOOL, New York, NY
High School Diploma, Sep 2004
 GPA 3.0
 Sports Club
 Art Club
Additional
Skills
 Proficient in Microsoft Office and Adobe Creative Suite
 Bilingual in Spanish and English
 Familiarity with Point of Sale machines and software
 Excellent communication skills with a focus on customer service.