1. Lakeshia
Henderson
Interim/TSC
Dallas, TX
10062 Royal Ln Dallas, TX 75238
(214) 643-9712
SUMMARY
I am looking to establish long term employment as the Tenant Service Coordinator and expand my knowledge
and skills in a friendly environment.
WORK EXPERIENCE
Interim/TSC
Executive Security , Dallas, TX
Nov 2015 - Feb 2016
Responsible for answering all incoming calls.
Greet visitors to the office, and maintain the main console area.
Receive tenant request and enter them into Angus.
Manage Certificates of Insurances for the tenant, vendors and contractors.
Code invoices and enter them into Yardi.
Security Dispatcher
Universal Security, Dallas, TX
Aug 2012 - Sep 2014
Duties include but not limited to Security Desk/ Dispatcher, computer data entry lost & found inventory,
traffic control.
Customer service, video surveillance, incident report writing.
Fire and life safety, DNA fusion secure and un-secure building.
Responsible for periodic testing of the elevators, stairwells and garage panic buttons.
Claims Agent
State Farm, Irving, TX
May 2011 - Nov 2012
Make initial contact calls and follow-up calls to insureds
Track claims progress and compliance
Notify and update agents
Project management software expertise
All levels of call center support

2. Correctional Officer
Dawson State Jail , Dallas, TX
Feb 2006 - Aug 2009
Correctional facilities: Infection control, maintaining a safe and healthy environment for inmates,
rounding with correction officers to administer treatments and assess inmates' conditions, wound
dressings and stitches.
Supervise activity of inmates, report on inmates conduct.
EDUCATION
Security Trade
Job Corps Of Guthrie , Oklahoma, Guthrie
2002 - 2003
Awards, Honors
Gained all the skills, knowledge, technical and practical experience obtained to complete the Security
Trade Vocation.
Leadership, Communication, Mentoring
General Studies
Lincoln Humanities Magnet High , Dallas, TX
1999 - 2002
I studied general studies and gained Life skills to prepare me for College and the workforce ahead of
me.
SKILLS
40 Wpm
Word, Excel
Yardi
Angus
Microsoft, Windows
REFERENCES
Aubrey Foster (214) 828-8802
Brandy Stanley (214) 686-9569
Sameshia Lee (214) 828-8832