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STEPHEN C. AGNER
STEPHEN C. AGNER
313 Davis Love Dr ~ Chapel Hill, NC 27517
(919) 816-5898 steve.agner@gmail.com
Retirement Consultant, Wells Fargo Advisors
As a Retirement Consultant I support approximately 600 Financial Advisors on retirement focused strategies
with an emphasis on Income Planning. Consultants are Subject Matter Experts on IRA’s, Annuity products
and usage, Income Portfolio design, Social Security and Medicare understanding, Expense Analysis and
Budgeting. Our support aids our Advisors to deliver customized solutions for the clients they serve.
CAREER ACCOMPLISHMENTS
NCF Financial Services
• Increased compound revenue 25%, since 2003, by developing more detailed enterprise-wide customer profile data-
gathering questionnaires, which dramatically enhanced customers’ approval of recommended products.
• Expanded advisors’ production rate to 13% (from $32K to $36K/mth) & decreased turnover by implementing refined
training programs, enhancing profiling skills, & requiring advisor-level business plans for success.
• Enhanced revenue levels, bank partners’ referral rates, and public awareness of NCF/CCB Investors Services by
aggressively pursuing and achieving firm’s top sales totals for five consecutive years.
• Spearheaded team development of EAI’s automated system to track referrals and advisor production rates, which
improved sales supervisors’ ability to develop/maintain strong client and retail bank relationships.
HONORS
* Wells Fargo Retail Retirement Consultant of the Year 2009
* Wells Fargo Advisors Central NC Region Strategic Partner of Year 2009, 2010
* Wells Fargo Advisors Central NC Region Strategic Partner of Year 2010
* Wells Fargo Advisors Retail Retirement “Key Contributor” of Year 2011, 2012, 2014
• Presented seminar on “Annuity Sales and Practices for Advisors” at American Banker Insurance Association (ABIA)
conference in Washington, 10/20/2004
• Presented seminar on “Building Successful Advisory Practices” at (BI&SA) Bank Insurance and Securities
Association’s annual convention in Florida, 4/2003
• Frequent speaker at INVEST Financial Corporation’s annual broker/dealer conferences, 1997 – 2000
• Named “One of Top 50 Producers in USA” by Bank Investment Marketing Magazine, 2000
• Recognized as “#1 Sales Producer” by NCF/CCB Investors Services, 1995 – 1998, and 2000
• Recognized as “#2 Sales Producer” by NCF/CCB Investors Services, 1999
• Qualified for “Chairman’s Club for Top Producers” from INVEST Financial Corporation, 1990 – 2002
• Qualified for “Top Producer Travel Incentive” from INVEST Financial Corporation, 1991 – 2002
• Received “Rookie of the Year,” award from Aid Association For Lutherans, 1984
PROFESSIONAL EXPERIENCE
Retirement Consultant, Wells Fargo Advisors, North Carolina 2006-Present
• Vice President, Retirement Consultant
Provided support and training to approximately 600 Financial Advisors
In the Wire Channel, Independent Channel and the Bank Channel of Wells
Fargo Advisors.
Sun Life Financial, Boston, MA 2005-2006
• Regional Vice President, Wholesaler
Covered Eastern North and South Carolina of the Bank Channel
Sun Trust Securities, Durham, NC 2005
(January-June)
Senior Vice President & Carolina Group Manager
• Supervise four regions within SunTrust’s Carolina Group encompassing North and South Carolina.
Responsible for the activity of three Regional Managers, 50 Advisors, and 32 Sales Assistants.
• STEPHEN C. AGNER
STEPHEN C. AGNER
NCF FINANCIAL SERVICES, Durham, NC 1987 – 2004
Senior Vice President (1998 – 2005) & National Sales Manager (2003-2005)
• Directed sales goals, productivity levels, and profitability of seven regional managers, 50 licensed bank employees, 64
advisors, and 42 sales assistants within bank investment/insurance advisory services division.
• Investigated and determined appropriate products and services to market/sell within division.
• Consistently tracked current/potential business partners to ensure optimum sales/delivery performance.
• Presented partner reports/recommendations as member of quarterly committee that included president of broker/dealer
division, senior compliance officer, chief of operations, and insurance program manager.
• Provided regular business partnership consulting to firms seeking to implement in-store financial services.
• Assessed advisors’ training/motivational needs; selected and implemented required training programs.
• Initiated frequent conference calls/sales meetings to improve dissemination of key information/best practices.
• Proactively mentored/motivated managers and advisors across all regions within financial services division.
STEPHEN C. AGNER Page Two
PROFESSIONAL EXPERIENCE (Continued)
NCF FINANCIAL SERVICES (Continued)
Senior V.P. & Producing Sales Manager / CCB Investors Services [Acquired by NCF] (1995 – 2000)
• Directed all operational functions for bank investment and insurance brokerage division that garnered $11 million in
revenue annually, while supervising eight investment managers and 70 sales team members.
• Vigorously mentored regional sales team of advisors and sales assistants to support their efforts to meet regional goals;
trained new hires in corporate policies, best practices, and effective sales techniques.
• Consistently achieved top sales production totals to ensure corporate success and lead others by example.
Investment Advisor/ Security Capital Bancorp [Acquired by CCB] (1992 – 1995)
• Provided investment advisory services to clients across five commercial bank branches in Salisbury, NC.
• Supervised, trained, and regularly coached six advisors and two sales assistants.
Investment Advisor/ Omni Capital Group [Acquired by Security Capital Bancorp] (1987 – 1992)
• Presented/sold bank investment services while managing performance of three advisors & one sales assistant.
AID ASSOCIATION FOR LUTHERANS, Charlotte, NC 1984 – 1987
Investment Advisor
• Sold investment and insurance products/services for fraternal organization serving community members.
EDUCATION& CERTIFICATIONS
NASD SECURITIES LICENSES:
Series 7 and 63
Certified Retirement Counselor, CRC Life & Health Insurance
Long-Term Care Insurance
DAVIDSON COMMUNITY COLLEGE, Lexington, NC
Studied Business Administration and Accounting
SUPPLEMENTAL PROFESSIONAL PROFICIENCIES
Multi-Tasking & Time/Stress Management Leadership / Mentoring Skills
Tactical Planning & Implementing Strategic Goals Managing Commissioned Investment Producers
Project Scheduling & Tracking Focusing & Motivating Advisory Sales Professionals
Investor Psychology Sales and Marketing Of Products
AFFILIATIONS
ING Leaders Council, 1996 – 2003
Dreyfus Leaders Club, 1994 – 2003
Oppenheimer Top Performer Club, 1994 – 2003
Hartford Captains Club, 1992 – 2003
Aim Summit Club, 1992 – 2003
Putnam Golden Scale Council, 1992 – 2003
MFS Leaders Council, 1992 – 2003
TECHNICAL SKILLS
MS Windows
MS Excel
MS Word
MS Access
MS Outlook
EAI Brokerage System
STEPHEN C. AGNER

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SCA resume 2015

  • 1. STEPHEN C. AGNER STEPHEN C. AGNER 313 Davis Love Dr ~ Chapel Hill, NC 27517 (919) 816-5898 steve.agner@gmail.com Retirement Consultant, Wells Fargo Advisors As a Retirement Consultant I support approximately 600 Financial Advisors on retirement focused strategies with an emphasis on Income Planning. Consultants are Subject Matter Experts on IRA’s, Annuity products and usage, Income Portfolio design, Social Security and Medicare understanding, Expense Analysis and Budgeting. Our support aids our Advisors to deliver customized solutions for the clients they serve. CAREER ACCOMPLISHMENTS NCF Financial Services • Increased compound revenue 25%, since 2003, by developing more detailed enterprise-wide customer profile data- gathering questionnaires, which dramatically enhanced customers’ approval of recommended products. • Expanded advisors’ production rate to 13% (from $32K to $36K/mth) & decreased turnover by implementing refined training programs, enhancing profiling skills, & requiring advisor-level business plans for success. • Enhanced revenue levels, bank partners’ referral rates, and public awareness of NCF/CCB Investors Services by aggressively pursuing and achieving firm’s top sales totals for five consecutive years. • Spearheaded team development of EAI’s automated system to track referrals and advisor production rates, which improved sales supervisors’ ability to develop/maintain strong client and retail bank relationships. HONORS * Wells Fargo Retail Retirement Consultant of the Year 2009 * Wells Fargo Advisors Central NC Region Strategic Partner of Year 2009, 2010 * Wells Fargo Advisors Central NC Region Strategic Partner of Year 2010 * Wells Fargo Advisors Retail Retirement “Key Contributor” of Year 2011, 2012, 2014 • Presented seminar on “Annuity Sales and Practices for Advisors” at American Banker Insurance Association (ABIA) conference in Washington, 10/20/2004 • Presented seminar on “Building Successful Advisory Practices” at (BI&SA) Bank Insurance and Securities Association’s annual convention in Florida, 4/2003 • Frequent speaker at INVEST Financial Corporation’s annual broker/dealer conferences, 1997 – 2000 • Named “One of Top 50 Producers in USA” by Bank Investment Marketing Magazine, 2000 • Recognized as “#1 Sales Producer” by NCF/CCB Investors Services, 1995 – 1998, and 2000 • Recognized as “#2 Sales Producer” by NCF/CCB Investors Services, 1999 • Qualified for “Chairman’s Club for Top Producers” from INVEST Financial Corporation, 1990 – 2002 • Qualified for “Top Producer Travel Incentive” from INVEST Financial Corporation, 1991 – 2002 • Received “Rookie of the Year,” award from Aid Association For Lutherans, 1984 PROFESSIONAL EXPERIENCE Retirement Consultant, Wells Fargo Advisors, North Carolina 2006-Present • Vice President, Retirement Consultant Provided support and training to approximately 600 Financial Advisors In the Wire Channel, Independent Channel and the Bank Channel of Wells Fargo Advisors. Sun Life Financial, Boston, MA 2005-2006 • Regional Vice President, Wholesaler Covered Eastern North and South Carolina of the Bank Channel Sun Trust Securities, Durham, NC 2005 (January-June) Senior Vice President & Carolina Group Manager
  • 2. • Supervise four regions within SunTrust’s Carolina Group encompassing North and South Carolina. Responsible for the activity of three Regional Managers, 50 Advisors, and 32 Sales Assistants. • STEPHEN C. AGNER STEPHEN C. AGNER NCF FINANCIAL SERVICES, Durham, NC 1987 – 2004 Senior Vice President (1998 – 2005) & National Sales Manager (2003-2005) • Directed sales goals, productivity levels, and profitability of seven regional managers, 50 licensed bank employees, 64 advisors, and 42 sales assistants within bank investment/insurance advisory services division. • Investigated and determined appropriate products and services to market/sell within division. • Consistently tracked current/potential business partners to ensure optimum sales/delivery performance. • Presented partner reports/recommendations as member of quarterly committee that included president of broker/dealer division, senior compliance officer, chief of operations, and insurance program manager. • Provided regular business partnership consulting to firms seeking to implement in-store financial services. • Assessed advisors’ training/motivational needs; selected and implemented required training programs. • Initiated frequent conference calls/sales meetings to improve dissemination of key information/best practices. • Proactively mentored/motivated managers and advisors across all regions within financial services division. STEPHEN C. AGNER Page Two PROFESSIONAL EXPERIENCE (Continued) NCF FINANCIAL SERVICES (Continued) Senior V.P. & Producing Sales Manager / CCB Investors Services [Acquired by NCF] (1995 – 2000) • Directed all operational functions for bank investment and insurance brokerage division that garnered $11 million in revenue annually, while supervising eight investment managers and 70 sales team members. • Vigorously mentored regional sales team of advisors and sales assistants to support their efforts to meet regional goals; trained new hires in corporate policies, best practices, and effective sales techniques. • Consistently achieved top sales production totals to ensure corporate success and lead others by example. Investment Advisor/ Security Capital Bancorp [Acquired by CCB] (1992 – 1995) • Provided investment advisory services to clients across five commercial bank branches in Salisbury, NC. • Supervised, trained, and regularly coached six advisors and two sales assistants. Investment Advisor/ Omni Capital Group [Acquired by Security Capital Bancorp] (1987 – 1992) • Presented/sold bank investment services while managing performance of three advisors & one sales assistant. AID ASSOCIATION FOR LUTHERANS, Charlotte, NC 1984 – 1987 Investment Advisor • Sold investment and insurance products/services for fraternal organization serving community members. EDUCATION& CERTIFICATIONS NASD SECURITIES LICENSES: Series 7 and 63 Certified Retirement Counselor, CRC Life & Health Insurance Long-Term Care Insurance DAVIDSON COMMUNITY COLLEGE, Lexington, NC Studied Business Administration and Accounting SUPPLEMENTAL PROFESSIONAL PROFICIENCIES Multi-Tasking & Time/Stress Management Leadership / Mentoring Skills Tactical Planning & Implementing Strategic Goals Managing Commissioned Investment Producers Project Scheduling & Tracking Focusing & Motivating Advisory Sales Professionals Investor Psychology Sales and Marketing Of Products
  • 3. AFFILIATIONS ING Leaders Council, 1996 – 2003 Dreyfus Leaders Club, 1994 – 2003 Oppenheimer Top Performer Club, 1994 – 2003 Hartford Captains Club, 1992 – 2003 Aim Summit Club, 1992 – 2003 Putnam Golden Scale Council, 1992 – 2003 MFS Leaders Council, 1992 – 2003 TECHNICAL SKILLS MS Windows MS Excel MS Word MS Access MS Outlook EAI Brokerage System STEPHEN C. AGNER