1. Srinivas Karri
S/O Sriramulu Karri,
H No: 60-31-122,
E-mail : srinivas.karri@outlook.in Janatha Colony,
Visakhapatnam-11,
Phone: +91-9989400865 Andhra Pradesh.
Career Goal
Obtain a respective career as the Service Manager with the obtained organizational and
professional expertise.
Educational Background
Achieved Associate Bachelor of science in computer science Degree from the Andhra
University, at Visakhapatnam in the year of 2005.
Professional Background
Area Head Service– (Customer Support)
Videocon D2h, East/West Godavari, Srikakulam, Vizianagaram.
September 2012 – 19TH
Feb 2015
Research and develop information from field by interacting & communicating with the
Head End
Plan, Execute and Monitor entire service, sales and customer support activities.
Assist with all other office administrative duties.
Tracking & Compiling Data for Monthly Reports on services.
Minimized Customer complaints. Investigate the root cause of failures..
Create an impact of the key goals including customer satisfaction, continuous
improvement, efficiency, cost savings, process quality etc.
SSD Coordinator – (Customer Support)
Videocon D2h, Visakhapatnam , Srikakulam ,Vizianagaram.
September 2009 – September 2012
Service/Sales In charge
Sun Direct, Laxmi Gajanana Agencies, Gajuwaka.
August 2007- September 2009
Service Coordinator
Tata Sky, Ganesh communications, Vizag.
January 2006- August 2007
Coordinator
Dish TV, Indian Electronics, Gajuwaka.
November 2003- December 2005
2. IT Skills:
System administration : Hardware, Networking
Operating system : Windows 95,98,2000,Xp,vista,7,8,10
Software’s : All installation shields
Packages : DCA, MS OFFICE 2003,2007,2010,2011.
Personal Profile
Date of Birth : 08-04-1986
Father’s Name : Sri Ramulu.K
Mother Tongue : Telugu
Language Known : Telugu, English & Hindi
Religion : Hindu
Hobbies : Listening Music, Playing Cricket
Contact No : +91-9989400865
Email Id : srinivas.karri@outlook.in
Permanent Address : K.Srinivas,
S/o K.Sriramulu,
# 60-31-122,
Janatha Colony,
Malkhapuram Post,
Visakhapatnam-530011.
Declaration: I hereby declare that the statements made in this Curriculum Vita are true,
complete and correct to the best of my knowledge and belief.
Date: (Srinivas Karri)
