1. HP LIFE e-Learning
Transcript
Syed Zafar Abbas has successfully completed the following HP LIFE e-Learning
courses on www.life-global.org:
Customer relationship management (CRM)
Through this self-paced online course, totaling approximately 1 Contact Hour, the above participant actively engaged
in an exploration of the customer relationship management (CRM) process, learning why a CRM tool is benecial and
how to use contact management software as a CRM tool for the participant's own business.
Completed November 26, 2014
Certicate serial #1582603-423
IT for business success
Through this self-paced, short online course, totaling approximately 1 Contact Hour, the above participant actively en-gaged
in an exploration of how to choose technology solutions that could best address businesses’ goals and how to
choose the most effective way to put a technology solution into place for specic business circumstances.
Completed October 31, 2014
Certicate serial #1582603-39098
Jeannette Weisschuh
Director, Economic Progress
HP Corporate Affairs
Rebecca J. Stoeckle
Vice President and Director, Health and Technology
Education Development Center, Inc.
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