1. S H A B N A M H U D A
Dubai  United Arab Emirates  971 55 2281398  officialme213@yahoo.com
Office Manager
 Dedicated and technically skilled business professional with a versatile administrative support skill set developed
through experience as an office manager, administrative assistant and office clerk.
 Excel in resolving employer challenges with innovative solutions, systems and process improvements proven
to increase efficiency, customer satisfaction and the bottom line.
 Offer advanced computer skills in MS Office Suite and other applications/systems.
Key Skills
 Office Management
 Teambuilding & Supervision
 Staff Development & Training
 Policies & Procedures Manuals
 Report & Document Preparation
 Spreadsheet & Database Creation
 Accounts Payable/Receivable
 Bookkeeping & Payroll
 Records Management
 Meeting & Event Planning
 Inventory Management
 Expense Reduction
Experience
Rysan Global LLC, Dubai - UAE 2015 to Present
Office Manager, 2015 to present
Supervising a team of fouradministrative professionals and coordinating all office functions. Results:
 Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate
increasing responsibilities necessitated by staff reductions.
 Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing
ordering procedures.
 Improved the response-rates of direct marketing campaigns by bringing formerly outsourced mass-mailing
function in-house.
 Ensuring compliance to employment regulatory concerns and reporting.
 Ensuring appropriate employee communication and relations.
 Working with the safety manager to provide employee safety.
 Organizing and supervising the administrative activities that facilitates the smooth running of the office.
 Planning, assisting, monitoring and managing staff as required by administration functions and controlling any
expenditure that has to do with office work plus hiring support staff.
 Interface with all staff within the Bahrain business to ensure that all HR administrative functions are performed
effectively.
 Writing administration letters and reports.
 Supervising the work of support staff, monitoring their workload and performance.
 Meeting and corresponding with senior project managers and line mangers.
 Organizing the recruitment of new staff and ensuring their proper induction.
 Controlling the office supplies budget.

2. Easa Saleh Al Gurg Group LLC , Dubai 2010 to 2015
Administration Officer, 2010 to 2015
Repeatedly promoted during 6-yeartenure with Easa Saleh Al Gurg Group,Served as finanace executive to the
management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently
positive customer experience. Results:
 Helped drive a 10% increase in customer satisfaction (as measured by a customer survey in 2014).
 Created automated daily stats report that reduced inaccuracies and provided management with an important
decision-making tool.
 Quickly became a trusted assistant to the company president, executive staff and office manager and earned a
reputation for maintaining a positive attitude and producing high-quality work.
Education
Manipal University, Dubai - UAE 2012
Master of Business Administration (Marketing)
SDM College of Business Management, Karnataka - INDIA 2009
Bachelor of Computer Applications
Courses
American Heart Association, Dubai - UAE 2016
American Heart saver First Aid CPR & AED
Zumba Fitness, Dubai - UAE 2015
Basic 1, Basic 2
Achievements
 Best Student for Outstanding Overall Performance.
 Winner – Easa Saleh Al Gurg Fashion Talent Show.
 Senior Sports Championship.
 Runner up – Inter Collegiate Stress Interview Competition.
 Event Manager for State Level College Fest.
License
 Valid UAE Driving.
 Valid Indian Driving.
Reference
 Available on request.