1. Shivani Rana
# 1, Sector 19, Panchkula, M +9888128030, shivani2427@gmail.com
Experience Summary
2+ years of experience in call & Office management.
Currently working as Branch Coordinator in Stellar Data Recovery.
Objective
Seeking assignments in HR, preferably in the IT/ITES sector.
Professional/EducationalQualification
 MBA in HR from LPU (Jalandhar).
 BSc in computer science from D.A.V College CHD – PU.
OrganizationalExperience
 Sep 2013 to Sep 2015 worked with Wipro InfoTech Group, As Office coordinator
for Dell Project.
 Currently working as Branch Coordinator in Stellar Data Recovery.
Responsibilities
 Presently Handling all the activities done in Branch.
 Handling Customer relationship building & maintenance.
 Maintain all reports (MIS, Suspense, Tax)and forward to concern’s different-2
departments.
 Always Maintain the TAT and Performance Parameters.
 Helping the Customers with quick and best resolution.
 Escalate all the issues to Supervisors and Managers.
 Available and working on off-Holidays whenever require.
 Handling all the Petty cash of Branch.

2. TechnicalSkills
Software Packages : MS-Office & Outlook
Strength Innovative self-starter, Team player, Flexibility, Creative bent of mind.
Looking forward to work in challenging environment.
Areas Human Resource Management
Of Interests
Language Known: - English & Hindi
PersonalDetails
Father’s Name : Sh. Shakti Singh Rana
Date of Birth : 24th december 1989
Marital Status : UnMarried
Nationality : Indian
Permanent Address: HOUSE NO:553,near Himachal Glass house
, Distt. UNA
H.P.-174303
I hereby declare that the information and facts stated above are true and correct to my knowledge
and belief.
Date: - (Shivani Rana )
Place: - Chandigarh