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1. Company
Operations
Your Company Name

2. Introduction01
Forecasting02
System Design03
Quality04
Supply Chain Management05
Inventory Management and
Scheduling06
07 Project Management
Outline
2

3. Introduction
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Competitive Analysis
Value Map
Competitive criteria
for Service Operation
Competitive Strategies
Operation Strategies
Strategies for forward and backward
integration
Background
Operations
Management
Process
Operational
Goals
Process
Timeline
Competitive
Analysis
Strategy
Productivity
Table
Forecasting
Table

4. Background
Places of Operation
« Your Text Here
« Your Text Here
« Your Text Here
Major Lines of Product
« Your Text Here
« Your Text Here
« Your Text Here Employees
300
Annual Sales
2.5 Billion Facility, Products/
Services Investigated
« Your Text Here
« Your Text Here
« Your Text Here
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5. Operation Management 8 Step Process (1/2)
5
Input
« Raw Material
« Human Resources
« Land
« Building
Control Process
« Text Here
« Text Here
Text Here
« Text Here
« Text Here
Text Here
« Text Here
« Text Here
Product & Services
« Text Here
« Text Here
Operation & Strategy
« Text Here
« Text Here
Text Here
« Text Here
« Text Here
Output
« Product
« Services
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6. Operation Management 7 Step Process (1/2)
Operation & strategy
« Text Here
« Text Here
Input
« Raw Material
« Human Resources
« Land
« Building
Text Here
« Text Here
« Text Here
Control Process
« Text Here
« Text Here
Product & Services
« Text Here
« Text Here
Text Here
« Text Here
« Text Here
Output
« Product
« Services
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7. Operation Management 6 Step Process (1/2)
Input
« Raw Material
« Human Resources
« Land
« Building
Operation & Strategy
« Text Here
« Text Here
Control Process
« Text Here
« Text Here
Product & Services
« Text Here
« Text Here
Text Here
« Text Here
« Text Here
Output
« Product
« Services
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8. Operation Management 5 Step Process (1/2)
Input
« Raw Material
« Human Resources
« Land
« Building
Operation & Strategy
« Text Here
« Text Here
Control Process
« Text Here
« Text Here
Product & Services
« Text Here
« Text Here
Output
« Product
« Services
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9. Operation Management Process (2/2)
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Action
Data Action
Data Data
« Facilitation Goods
« Services
« Your text here
Outputs
« Capital
« Materials
« Equipment
« Facilities
Inputs
« Alteration
« Transportation
Transformation System
« Monitoring & Control
« Your Text Here
« Customers
« Regulation
« Your Text Here
« Your Text Here
Environment

10. 10
Operations Goals (1/2)
Minimization of expenses is very important
01
To maximize resource productivity ,construct
standardized processes, remove duplicate efforts.
02
Increases expectations of clients for higher
product variety, customized goods.
03
Cost efficient are necessary, but managers need
to concentrate on value creation for customers
04
To leverage shared resources and utilize
the order management to complete orders.
05
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11. Operations Goals (2/2)
Goals Measures Targets Frequency Year to Date
Cost Text Here Text Here Text Here Text Here
Quality Text Here Text Here Text Here Text Here
Speed Text Here Text Here Text Here Text Here
Flexibility Text Here Text Here Text Here Text Here
Reliability Text Here Text Here Text Here Text Here
Safety Text Here Text Here Text Here Text Here
Accessibility Text Here Text Here Text Here Text Here
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12. Process Timeline (1/2)
Year
QuarterActivities
12
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Baseline
Measurement Surveys
First Operation
Measurement of First
Operations’ Indicators
Process Evaluation
Second Operation
Measurement of Second
Operations’ Indicators
Third Operation
Measurement of Third
Operations’ Indicators
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13. Process Timeline (2/2)
13
2018 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project
Health
BRMS Build
Customer
Service
Risk
Assess
Credit
Research
Rules
Engine
Design
Delayed Concern On Track
Schedule Budget Resources Risks
Schedule Budget Resources Risks
Schedule Budget Resources Risks
Schedule Budget Resources Risks
Schedule Budget Resources Risks
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14. Competitive Analysis Value Map
14
Our Company
Competitor 2
Competitor 3
Competitor 4
Competitor 1
Lower
RelativePrice
Higher
Inferior Superior
Relative Quality
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15. Quality Cost Report Comparison
15
Goals Our Company Competitor 1 Competitor 2 Competitor 3
Cost Text Here Text Here Text Here Text Here
Quality Text Here Text Here Text Here Text Here
Speed Text Here Text Here Text Here Text Here
Flexibility Text Here Text Here Text Here Text Here
Reliability Text Here Text Here Text Here Text Here
Safety Text Here Text Here Text Here Text Here
Accessibility Text Here Text Here Text Here Text Here
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16. Competitive
Strategies
Operational Excellence
Automating manufacturing processes & work procedures to
streamline operations & reduce cost
Customer Intimacy
Providing a unique range of customer services to
personalize serviced & customize products to meet differing
needs
Product Leadership
Achieving premium market prices due to the
experience created for customers
16

17. Strategies for Forward & Backward Integration
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Marketing Sales
Intermediate Goods
Manufacturing
After Sales Services
Raw Materials
Backward
Integration
Forward
Integration
Balanced
Integration

18. Operation Strategy
What The Market Position
Requires Operations To Do
Market Requirements
Perspective
What Day-to-day Experience
Suggest Operations Should Do
Bottom-Up
Perspective
What Operations
Resources Can Do
Operations Resources
Perspective
What The Business Wants
Operations To Do
Top-Down
Perspective
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19. Productivity Table
19
Ref. Metric Year 1 Year 2 Year 3
1 No. of employees on a work team 10 10 10
2 No of teams throughout organization 50 125 375
3 Weekly productivity gain for team (hours) 10 10 10
4 No of weeks per year (vacation excluded) 50 50 50
5 Average hourly rate $25 $25 $25
6 Percentage of utilization annually 0.75 0.75 0.75
7
Increased employee productivity within a
work team (Ref 2*3*4*5*6)
$468,750 $1,171,875 $3,515,625
RISK ADJUSTMENT 30%
8
Increased employee productivity within a
work team (risk adjusted)
$328,125 $820,313 $2,460,938
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20. 20
Forecasting
Table

21. Forecasting Table
Forecasting
Current Month
Actual
Month 1
Forecast
Month 2
Forecast
Month 3
Forecast
No. of Machines Text Here Text Here Text Here Text Here
Inventory Text Here Text Here Text Here Text Here
Costing Text Here Text Here Text Here Text Here
Requirement Text Here Text Here Text Here Text Here
Skill Text Here Text Here Text Here Text Here
Technology Text Here Text Here Text Here Text Here
Products/Services Text Here Text Here Text Here Text Here
Workload/Schedule Text Here Text Here Text Here Text Here
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22. System & Design
Capacity Strategy product
Capacity requirement table
Capacity planning for product
Facility Layout
Process Planning
Location Planning
& Analysis
Location Planning
& Analysis
Design of Work
System
Process Selection
& Facility Layout
Strategic Capacity
Planning For
Products & Services
Product & Service
Design
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23. Product & Service Design (1/2)
January
Concept
Generation
February
Concept
Screening
March
Preliminary
Design
April
Evaluation &
Improvement
May
Prototyping &
Final Design
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24. People
Anybody who contributes to the service
either directly or indirectly. For
example, although management has
little direct contact with customers, they
are still hugely influential in shaping
their experience.
Culture
The unwritten rules that dictate
employee attitudes and
approaches. Thinking born from
history, management style and
employee experience
Policy
The rules, standard
operating procedures and
workflows the company
uses to provide the service.
Assets
The physical and digital
touchpoints that the
customer interacts with, and
the tools employees using to
deliver a service.
Product & Service Design (2/2)
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25. Capacity Planning for Product
Unit of
Measure
Product Family Total
Load
Capacity
Available
Load %
A B C D
Production Plan April 50 80 40 60
Machining Time Hours 250 400 400 60 1110 1500 74
Packaged Product Space Cu Ft 500 800 400 1200 2900 3600 80.6
Non-clean-room Labor Hours 3750 1200 1000 3000 8950 9600 93.2
Oven-curing Space Cu Ft 500 800 800 1800 3900 3600 108.3
Clean-room Labor Hours 1000 800 600 2400 4800 6000 80
Quarantine Cu Ft 1200 1920 2400 4800 10320 12000 86
Gold Tr. Oz 400 640 320 960 2320 3000 77.3
Total Load %Load = Total
Load/Available Capacity
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26. Capacity Requirement Table
Year 01 02 03 04
Small (000s) 150 170 200 240
Family (000s) 115 140 170 200
Small Mach. Cap. 3,00,000 Labor 6
Family Size Mach. Cap. 2,40,000 Labor 6
Small
Percent capacity used 50% Text Here Text Here Text Here
Machine requirement 1.5
Labor requirement 3 - - -
Family size
Percent capacity used 47.92% Text Here Text Here Text Here
Machine requirement 0.96
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26

27. Capacity Strategy Planning
Jan Feb Mar Apr May Jun
Demand 4500 5500 7000 10000 8000 6000
Beginning Inventory 250 2130 2140 1230 -2680 -4300
Net Requirements 4250 3370 4860 8770 10680 10300
Beginning # of Workers 6 6 6 6 6 6
Required Workers 4 4 5 9 10 11
Workforce Adjustment 0 0 0 0 0 0
Production Quantity 6380 5510 6090 6090 6380 5800
Ending Inventory 2130 2140 1230 -2680 -4300 -4500
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28. Projects
Batch
Production
Mass
Production
Continuous
Production
Process Planning
High
Low HighStandardization
Volume
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28

29. Facility Layout
Milling
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Plating
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Drilling
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Grinding
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Assembly & Test
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01
0205
04 03
Process Layout-work travels to dedicated process centers
29

30. Design of Work System
Process
Processes that need to be
outsourced and identify areas
of improvement
« Identify Client Requirement
« Review Scope of Work
« Identify Service Areas
« Review
Technology
Hardware & network; software
design & development &
system operations
« Software Review
« Volume of Work
« Resources Required
« Infrastructure/Systems
« Allocations
« Project Proposal
People
Organizational roles &
responsibilities; required skills &
human resources programs &
communication models in
support of the outsourcing
program
« Technology
« Set-up
« Staffing & Training
« SOP Set-up
« Quality Set-up
« Reporting Set-up
Infrastructure
Facility requirements & strategy
« Pilot Run
« Daily
« Deliverables
« Reporting Analysis
« Production Metrics/SLA
« Feedback
Management
Project organization, risk
management, planning,
tracking, communication,
charge management, quality
assurance, budget control and
staffing issues
« Identify Client Requirement
« Review Scope of Work
« Identify Service Areas
« Review
Initial
Stage
01
Planning
Stage
02
Execution
Stage
03
Limitation
Stage
04
Relationship
Stage
05
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31. Location Planning & Analysis
31
Location Estate Size In M2 Motorway Distance
In Km
Possibilities of
Material Procurement
Qualification of Job
Seekers
1 6900 5 Very good Medium
2 7200 6 Very good High
3 3500 1 Good Medium
4 8200 10 Acceptable Low
5 5300 6 Good Very high
6 5000 7 Good Medium
7 6900 3 Acceptable High
8 10000 10 Acceptable Medium
9 9300 7 Good Low
10 4600 15 Very good Medium
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32. Quality
Quality management timeline
Quality management system for improvingQuality control management
Quality control KPI dashboard
Quality cost report
Quality cost comparison
Quality control check sheet
Quality
Control
Quality
Management
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33. Quality Management System for Improving & Monitoring
« Define requirements
« Confirm order
« Issue work instructions
« Organize Labour & materials
« Ordering
« Inspection
« Preservation
« Traceability
« Sustainability
« Maintenance
« Calibration
« Records
« Records
« Preservation of data
« Document Control
« Labour force
« Training
« Health & Safety
« Communications
« Location
« Building sustainability
« Working conditions
« Safety & security
« Customer feedback
« Measurements
« Preventive actions
« Audits & reviews
Verify &
Process
Plan &
Equipment
Human
Resources
Stock &
Materials
Analysis &
Monitoring
Environmental
Resources
Records &
Documentation
Continuous
ImprovementsCustomer
Requirement
Customer
Satisfaction
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34. Quality Management Timeline
34
Process Change
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Jan
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Feb
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Mar
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Apr
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May
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Jun
Units
Yield
125 204 238 338 423 520
93.5% 95% 98% 98% 91% 91%

35. Quality Control Management
Analyze
To study or examine
something in detail for
an explanation
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Evaluate
To determine or
estimate the
significance, quality, or
value of assessment
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Improve
To make something
better in a particular
way
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A detail or process of
thinking and organizing
step by step to achieve
a desired goal
Planning
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35

36. Quality Control KPI Dashboard
3%
8%
89%
Passed
Failed
Blocked
88%
5%
4%
3%
Passed
Failed
Blocked
Not _Exected
Full Executed
Test Execution Summary
0
10
20
30
40
50
Financial Module Quality Module Administration Module
NoofTestCases
Modules
Passed Failed Blocked
Module-wise Test Execution Summary
7.5
7
8
7
6
7
5
6
7
0.0 2.0 4.0 6.0 8.0
QP_V1.1
QP_V1.3
QP_V1.5
QP_V1.7
QP_V1.9
QP_V1.1 QP_V1.2 QP_V1.3 QP_V1.4 QP_V1.5
QP_V1.6 QP_V1.7 QP_V1.8 QP_V1.9
Defect Severity Index
15%
10%
13%
25%
37%
Low
Medium
High
Blocker
Trivial
0
2
4
6
8
10
Low Medium High
Blocker Trivial
Defect Severity Distribution
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37. Quality Management Dashboard
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Open(verify failed)
10%
Open
33%
Fixed
14%
Closed(Verified)
43%
All Reported Issues
Number of Open Bugs:7
45%
25%
20%
10%
0%
10%
20%
30%
40%
50%
Medium Low Immedate High
Number Of Open Feature Requests : 9
0
10
20
30
40
50
60
70
80
Jan Fab Mar Apr May Jun July Aug Sep
Issues Created By Day
Severity of Open Issues

38. Quality Control KPI Metrics
60%
No. of defects per lot
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40%
No. of defects per lot
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75%
No. of defects per lot
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39. Quality Cost Report
39
Types of Cost Quality Cost Percentage of Sales
Prevention Cost
Type 1 35,000
10%
Type 2 10,000 45,000
Appraisal Cost
Type 1 20,000
2.7%
Type 2 30,000 50,000
Internal Failure Cost
Type 1 50,000
5%
Type 2 12,000 62,000
External Failure Cost
Type 1 25,000
7%
Type 2 30,000 55,000
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40. Quality Cost Report Comparison
40
Year 1 Year 2
Amount Percent Amount Percent
01 Prevention Cost 00.00 00.00 00.00 00.00
02 Appraisal Cost 00.00 00.00 00.00 00.00
03 Internal Failure Cost 00.00 00.00 00.00 00.00
04 External Failure Cost 00.00 00.00 00.00 00.00
05 Total Quality Cost 00.00 00.00 00.00 00.00
Total Sales 20,000 25% 10,000 15%
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41. Quality Control Check Sheet
41
Name of Data Recorder
Location
Data Collection Date
Defect
Type/Event
Occurrence
Dates
Total
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Description 1 9 8 3 20
Description 2 1 4 5
Description 3 10 10
Description 4 3 6 9
Description 5 4 8
Description 6 6 1 7
Description 7 3 3 6
Description 8 2 2 4
Description 9 5 5
Total 0 13 6 20 11 4 0 74
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42. Supply Chain Management
Process
Supply Chain Management
Goals
Supply Chain Management
Bifurcation
Components of Supply Chain
Supply Chain Management
Advantages
Supply Chain KPI Dashboard
Supply Chain KPI Metrics
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Supply Chain
Management
42

43. Supply Chain Management Process (1/2)
43
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Raw Materials
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Supplier
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Manufacturing
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Distribution
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Retail
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Consumer
01
02
03 04
05
06
Your Text
Here

44. Supply Chain Management Process (2/2)
Strategic
Planning
Demand
Planning
Supply
Planning
Procurement
Manufacturing
Warehousing
Order
Fulfillment
Transportation
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45. Supply Chain Management Goals
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1 2 3 4 5
Minimization of supply
chain expenses is
very essential
To maximize resource
productivity, construct
standardized processes,
remove duplicate efforts and
minimize inventory levels
Increased expectations of clients for
higher product variety, customized goods,
off-season availability of inventory and
rapid fulfillment should be matched
Cost efficient and cheap products are
necessary, but supply chain
managers need to concentrate on
value creation for their customers
To leverage inventory
as a shared resource
and utilize the
distributed order
management
technology to
complete orders from
the optimal node in the
supply chain

46. 46
Supply Chain Strategy
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Supply Chain Planning
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Supply Chain Enterprise Applications
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Asset Management
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Logistics
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Product Life Cycle Management
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Procurement
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SupplyChain
ManagementBifurcation

47. Components of The Supply Chain
47
Supply
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Manufacturing
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Distribution & Warehousing
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Retail
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Consumer
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Supply Chain
Management
01
02
03
04
05

48. Supply Chain Management Advantages
Develops better
customer relationship
and service
Creates better delivery
mechanisms for
products and services in
demand with minimum
delay
Improvises
productivity and
business functions
Minimizes
warehouse and
transportation costs
Minimizes direct
and indirect costs
Assists in achieving
shipping of right
products to the right
place at the right time
Enhances inventory
management, supporting
the successful execution
of just-in-time stock
models
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49. We’ll Come Back After
15 Minutes
Coffee Break
49

50. Supply Chain KPI Dashboard (1/2)
Inventory Turnover
% out of stock items Units Per Transaction
Cost of Carry MTD
35
25
10
22
8
Risk
Freight
Service
Storage
Admin
0 5 10 15 20 25 30 35 40
0
1
2
3
4
5
6
2005FY 2006FY 2007FY 2008FY 2009FY 2010FY 2011FY 2012FY
Inventory Turnover Text Here
0.0
0.5
1.0
1.5
Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec
Out of Stock Target <1
$137.89 APV
Compared to $156.99 last month
5.30 UPT
Compared to 5.46 last month
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51. Supply Chain Management KPI Dashboard (2/2)
This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 51
Orders
Filter Order Status: Backordered
Metric This Month Past Month
Add Name Backordered Apr 11, 2015
Add Name Backordered Apr 8, 2015
Add Name Backordered Apr 7, 2015
Add Name Backordered Apr 6, 2015
Add Name Backordered Apr 5, 2015
Add Name Backordered Apr 4, 2015
Add Name Backordered Apr 3, 2015
Add Name Backordered Apr 2, 2015
Volume Today
Orders to Ship Overdue Shipments Open POs
Late Vendor
Shipments
106 20 198 12
Inventory
Category Product SKU In stock
Electronics Product A 789451 106
Electronics Product B 874842 12
Electronics Product C 874101 8
Electronics Product D 711238 87
Electronics Product E 611235 -
Appliances 189
Automotive 136
Computers 401
Electronics 515
Global Financial Performance
-10
0
10
20
30
40
50
NA EUR Asia SA
Cash - to - Cash Cycle Time Account Rec. Days
Inventory Days Accounts Payable Days
KPIS - Monthly
Metric This Month Past Month Change
Past 30
Days
Inventory $826,905 $754,638 10%
Shipping Costs $23,092 $25,748 -10%
Perfect Order 94.5% 94.1% 0%
Back Order 12.1% 12.5% -3%
Warehouse 98.0% 95.4% 3%

52. Supply Chain KPI (2/3)
Percentage of Problem
With Supplier
Number of Active Suppliers
Per Supply Employee
Requested Time
In Full
20% 4:2 60%
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53. Inventory Management & Scheduling
53
Benefits of Lean
Operations
Scheduling
Lean Manufacturing
Aggregate Planning
Inventory Tracker Table
Inventory & Logistics Management
Inventory Management System

54. Inventory Management Systems
Receiving &
Put Away
WI–FI & Barcode
System
Location
Management
Picking &
Packing
Reporting
Management
Inventory
Management
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55. Inventory and Logistics Dashboard
1 – 2 Days
2 – 3 Days
3 – 4 Days
4 – 5 Days
Avg Delivery Time in Days Shipments by Country
Germany 35%
France 28%
Switzeriand 21%
Austria 19%
0.0
0.5
1.0
1.5
Transportation Related Costs
Transapction Costs 42%
Warehousing Costs 26%
Inventory Carrying Costs
21%
Asminstrave Costs 5%
Order Processing Costs 5%
$273,053 Avg Transportation Costs
Distribution of Transportation related Costs
50% of Warehousing Costs are order Picking Costs
Warehousing Operating Costs distribution
Order Picking 60%
Storage 18%
Shipping 13%
Receving 12%
Center 7%
One Time Shipping
87%
Within time $mt
Within Time Limit – 549
Out of Time Limit - 73
Perfect Order Rate
0
30
60
90
95.8% This Year
95%
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56. Inventory Planning KPI Dashboard
Total for the Day
58
Orders
81
SKU
1500
whole
880
M3
Pending Receiving
2
Persons
60
SKU
1200
whole
150
M3
48
Orders
40 of 58 Completed
30%
Pending Putaway
5
Persons
30
SKU
200
whole
50
M3
28
Orders
40 of 58 Completed
30%
Completed
8
Orders
18
SKU
500
whole
80
M3
40 of 58 Completed
30%
0
40
80
120
6 5 4 3 2 1 0
REC PUT
KPI of last 7 Days
VOL of last 7 days (Orders)
45
80
100
40
65
82
85
0 40 80 120
6
4
2
0
6 5 4 3 2 1 0
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57. Inventory Delivery on Time Dashboards
Delivery in Full (DIF)
99.5%
Delivery on Time (DOT)
99.5%
0
1.5
3
Inventory to Sales Ratio
60
Days
Quarter–to–date Days sales
of inventory (DSI)
Order
Open
Orders!
Inbound
Trucks!
Last 24 Hour No
Stock/Pick!
Overdue Inbounds
Overdue
Orders!
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12%
Month–to–date total logistics
Cost as a percentage of sales

58. Inventory Turnover KPI Metrics
Orders = 8 M3 = 80SKU = 18 Whole = 500
Completed
Orders = 58 M3 = 81SKU = 83 Whole = 1500
Total for the Day’
INBOUND
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59. Logistics KPI Metrics (1/2)
Shipment by Country
21%
Switzerland
19%
Austria
35%
Germany
20%
France
87%
Perfect order rate
Delivery
Status
Within Time Limit = 249
Out Of Time Limit = 73
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60. Logistics KPI Metrics (2/2)
Warehouse Operating Cost $296,566
Perfect Order Rate Inventory Service Level
95.8%
Avg Monthly
Rate
75%
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61. Inventory Tracker Table
Inventory
Control
Product
Detail
Quantity
Purchase
Price Unit
Quantity in
Stock
Value stock
in hand
Reorder Level
Recorder
Quantity sold
Quantity Sold
Discontinued
product
ABC001 Product 1 100 $100.00 50 $5,000.00 25 100 50 Text Here
ABC002 Product 2 50 $200.00 25 $5,000.00 50 50 25 -
ABC003 Product 3 50 $250.00 0 $0.00 25 50 50 Text Here
ABC004 Product 4 50 $500.00 0 $0.00 50 50 50 -
ABC005 Product 5 100 $110.00 52 $5,720.00 25 100 48 Text Here
ABC006 Product 6 100 $120.00 75 $9,000.00 50 100 25 -
ABC007 Product 7 100 $150.00 50 $7,500.00 25 100 50 Text Here
ABC008 Product 8 50 $135.00 0 $0.00 50 50 50 -
ABC009 Product 9 100 $110.00 50 $5,500.00 25 100 50 Text Here
ABC010 Product 10 100 $100.00 65 $6,500.00 50 100 35 -
ABC011 Product 11 100 $200.00 50 $10.000.00 25 100 50 Text Here
ABC012 Product 12 100 $110.00 50 $5,500.00 50 100 50 -
ABC013 Product 13 100 $250.00 50 $12,500.00 25 100 5 Text Here
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62. Aggregate Production Planning (2/2)
A B C D E F G H I
Month
# of
Workers
# Hired # Fired
# of units
per workers
Production
(BXE)
Cum.
Product.
Cum
Demand.
Inventory
January 267 33 2.931 783 783 780 3
February 183 85 3.517 640 1423 1420 3
March 342 160 2.638 902 2325 2320 5
April 316 27 3.810 1200 3525 3520 5
May 321 306 3.224 2002 5527 5520 7
June 2.198 2000 7527 7520 7
Total 755 145 30
Total Cost = 755(500)+145(100)+30(80) = 524,900
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63. Lean Manufacturing
People
« Total employee involvement
« Control through visibility
« Housekeeping
« Total Quality focus
Systems
« Level load & balanced flow
« Preventative Maintenance
« Supplier Partnerships
« Pull systems
Total Quality Focus
« Your Text Here
« Your Text Here
Technology
« Structured flow manufacturing
« Small lot production
« Setup Reduction
« Fitness for use
Continuous Improvement
« Your text here
« Your text here
Short Cycles
Lean
Manufacturing
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64. Benefits of Effective Lean Techniques and Management
Increase in Throughput
15%
Defects Flow
Distance
Materials
Handling
Rack Storage Annual Physical
Inventory Time
Number of
Forklifts
Engineering
Cycle Time
64
90% 80% 70%
68%
50%
45%
12%
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65. Inventory Scheduling
Beginning of the Week End of the Week Weekly Cost
Date Order
Arrived
Net
Inventory
Inventory
Position
Demand
Net
Inventory
Order
Placed?
Order
Arrived date
Order
Quantity
Holding Cost
Var. Order
Cost
Fixed Cost
10/09/2018 0 500 500 70 430 No 0 430 0 0
10/16/2018 0 430 430 60 370 No 0 370 0 0
10/23/2018 0 370 370 70 300 No 0 300 0 0
10/30/2018 0 300 300 90 210 No 0 210 0 0
11/06/2018 0 210 210 100 110 Yes 11/27/2009 350 110 700 20
11/13/2018 0 110 110 100 10 Yes 12/04/2009 350 10 700 20
11/20/2018 0 10 10 45 -35 Yes 12/11/2009 350 0 700 20
11/27/2018 350 -35 315 55 260 No 0 260 0 0
Company Name A
Item Name Book1
Date 9-oct-09
System Parameters
Initial Inventory 500
Safety Stock level 150
Order Quantity 350
Lead Time (week) 3
Cost
Weekly Holding cost (per unit) 1
Unit cost 2
Order Cost 20
Weekly Penalty (backorder) Cost 3
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0
200
400
600
800
1000
1 2 3 4 5 6 7 8 9 10 11 12
Inventory Position & Cost
Inventory Total Cost

66. Project Management
66
Project controlling process
Project controlling tools
Project team structure
Project team matrix
Project Team
Roles &
Responsibilities
Matrix
Project
Management
KPI
Dashboard,
Metrics
Project
Controls
RASCI Matrix
Work Down
Structure
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67. Project Team (1/2)
Text Here
Text Here
Text Here
Text Here
Text Here
D D
Team B Team C Team D
C C
B BA A
B
A B B C C
D D
A B B C C
D D
C C
Text Here Team A
D D
C
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68. Project Name
Proposal Project Manager
Function Name Phone Email Leave of Absence
Project Manager <Name> <Phone Number> <Email Address>
Proposal Project Manger
Function Name Phone Email Time Portion (%)
<Your Function> <Name> <Phone Number> <Email Address> 100%
<Your Function> <Name> <Phone Number> <Email Address> 100%
<Your Function> <Name> <Phone Number> <Email Address> 75%
<Your Function> <Name> <Phone Number> <Email Address> 25%
Alternative: Department <Name> <Phone Number> <Email Address> 00%
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69. Roles & Responsibilities Matrix
Jeff Tom Reto You Alex Anna Bill Cindy Felix Gred Hans John Livio Luc Marco Paul Peter Sue Ted Tim
Planning/ Schedule R A I C C Q
Risk Management I I Q A R
Quality
Management
R C R A
Procurement R Q R R A
1. Specifications
listing
R R R
2. Site Requirements C A R Q R
3. Call for Tenders Q A R C R R
4. Budget Approval A Q R R R
5. Contract
Negotiations
A Q R R R
*R – Responsible (works on), *A – Accountable, *C – Consulted, *I – Informed, *Q – Quality reviewer
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70. RASCI Matrix
RASCI Model
Drop Shipping Business Process
Drop shipping
supplier/ owner
Drop shipping
supplier/
employee
Drop shipping
supplier/
employee2
Bank Retailer/ Owner
Retailer/
Employee
Express service/
Courier
Accountant Customer
Activity Documents Fill for each & activity: ® responsible, (A) Accountable, (S) Support, © Consulted, (I) Informed*
Purchase of Goods
1
Initiate manufacturing or purchase of
item
Production Plan/
Invoice
A R I
2
Perform Quality Inspection on produced
item A R
3 Place Received item in stock warehouse A R
Sales Process
4
Order Received at web shop/ retailer for
item from supplier Order C A
5 Send order 7 delivery address to supplier Order I A R
6 Verify payment received by retailer Bank Statement C A R I
7
Execute payment of supplier for ordered
item Bank Statement I A R A R
8
Send customer confirmation receiving
order & Payment R
9 Verify payment received by supplier Bank Statement A R
10
Send retailer payment received
notification & confirm
Order
Confirmation
A R I
Transportation Process
11
Initiate delivery of item 7 send order to
warehouse Picking Order A
12
Select express service 7 arrange order
pickup Express Bill I
R=responsible A=accountable C=consulted I=informedS=supportive
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71. Work Breakdown Structure (1/2)
WBS Tree Diagram Template
Project Title Company Name
Project Manager Date
Project Title
1 Activity Title
1.1 Task 1.2 Task 1.3 Task
› 1.1.1
Subtask
› 1.1.2
Subtask
› 1.1.3
Subtask
› 1.1.4
Subtask
› 1.1.5
Subtask
› 1.1.1
Subtask
› 1.1.2
Subtask
› 1.1.3
Subtask
› 1.1.4
Subtask
› 1.1.5
Subtask
› 1.1.1
Subtask
› 1.1.2
Subtask
› 1.1.3
Subtask
› 1.1.4
Subtask
› 1.1.5
Subtask
2 Activity Title
2.1 Task 2.2 Task 2.3 Task
› 2.1.1
Subtask
› 2.1.2
Subtask
› 2.1.3
Subtask
› 2.1.4
Subtask
› 2.1.5
Subtask
› 2.1.1
Subtask
› 2.1.2
Subtask
› 2.1.3
Subtask
› 2.1.4
Subtask
› 2.1.5
Subtask
› 2.1.1
Subtask
› 2.1.2
Subtask
› 2.1.3
Subtask
› 2.1.4
Subtask
› 2.1.5
Subtask
3 Activity Title
3.1 Task 3.2 Task 3.3 Task
› 3.1.1
Subtask
› 3.1.2
Subtask
› 3.1.3
Subtask
› 3.1.4
Subtask
› 3.1.5
Subtask
› 3.1.1
Subtask
› 3.1.2
Subtask
› 3.1.3
Subtask
› 3.1.4
Subtask
› 3.1.5
Subtask
› 3.1.1
Subtask
› 3.1.2
Subtask
› 3.1.3
Subtask
› 3.1.4
Subtask
› 3.1.5
Subtask
4 Activity Title
4.1 Task 4.2 Task 4.3 Task
› 4.1.1
Subtask
› 4.1.2
Subtask
› 4.1.3
Subtask
› 4.1.4
Subtask
› 4.1.5
Subtask
› 4.1.1
Subtask
› 4.1.2
Subtask
› 4.1.3
Subtask
› 4.1.4
Subtask
› 4.1.5
Subtask
› 4.1.1
Subtask
› 4.1.2
Subtask
› 4.1.3
Subtask
› 4.1.4
Subtask
› 4.1.5
Subtask
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72. Work Breakdown Structure (2/2)
WBS Name Duration % Comp Start Finish Predecessors
1 1 Operations 16d 10% Mar 6 Mar 27
2 1.1 Planning Summary 11d 23% Mar 6 Mar 20
3 1.1.1 Task 1 5d 50% Mar 6 Mar 12
4 1.1.2 Task 2 6d 0% Mar 13 Mar 20 3
5 1.2
Managing
Summary
10d 0% Mar 13 Mar 26
6 1.2.1 Task 3 5d 0% Mar 13 Mar 19 3
7 1.2.2 Task 4 4d 0% Mar 21 Mar 26 6.4
8 1.3
Execution
Summary
6d 0% Mar 20 Mar 27
9 1.3.1 Task 5 6d 0% Mar 20 Mar 27 6
10 1.3.2 Task 6 0d 0% Mar 27 Mar 27 9
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73. Project Management Priority Dashboard
Tasks Assigned To Priority Status
Set kick – off meeting Alex B. Complete
Agree on objectives Frank C. Complete
Detailed Reqs. Jacob S. Complete
Hardware Reqs. Jacob S. Overdue
Final Resource Paln Jacob S. In Progress
Staffing Alex B. In Progress
Technical Reqs. Frank C. Not started
Testing Kennedy K. Not started
Dev. Complete Jacob S. Not started
Hardware Config. Alex B. Not started
System Testing Kennedy K. Not started
Launch
10/2 10/7 10/12 10/17 10/22 10/27 11/2 11/7 11/12
Set kick – off meeting
Agree on objectives
Detailed Reqs.
Hardware Reqs.
Final Resource Plan
Staffing
Technical Reqs.
Dev. Complete
Hardware config
System Testing
Launch
0 50000 100000
Planned
Actual
Budget
Planned Actual
5
2
4
0
2
4
6
Decisions Actions Charge Requets
Pending Items
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Complete
58%
Overdue
23%
In Progress
10%
Not Started
9%
Overall Task Status

74. Project Management Monthly Growth Dashboard
24%
Design
$12,521,000
Total Sales
$13,000,000
84%
Develop
$12,521,000
Total Sales
$13,000,000
64%
Testing
$12,521,000
Total Sales
$13,000,000
0
10
20
30
40
50
30-Apr 07-May 14-May 21-May 28-May 04-Jun 11-Jun 18-Jun 25-Jun 02-Jul 09-Jul 16-Jul 23-Jul
Sale Graph by Month
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Sale Graph by Month
9.303
Sales in 12 Month
181.052
Referrals in 12 Month
70
60
30
25
40
50
1-1-18 2-1-18 3-1-18
Project Progress Project Spend
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75. Project Status KPI Metrics
Sales in 12 Months Referrals in 12 Months
Sales by Month
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9.303% 181.92%

76. Project Status KPI Metrics
84% 64%
Design Develop Testing
Project Spend
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24%

77. Project Controls Tools
Cost/ Schedule Risk
Analyst Tools
Planner/
Scheduler Tools
Cost Controller
Tools
Cost Estimator
Tools
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78. Project Controlling Process
Schedule Planning &
Development
Schedule Management
Execution
Schedule Performance
Assessment
Schedule Performance
Reporting
Project
Planning
Project Control
Execution
Project Performance
Assessment
Project Control Reporting &
Communication
Cost Estimating &
Budgeting
Cost
Control
Cost Performance
Assessment
Cost Performance Reporting
Scope
Development
Execution &
Contracting
Strategy
Risk Analysis &
Contingency
Change
Management
Progress
Measurement
Risk &
Contingency
Management
Performance
Measurement
Forecasting
Variance
Analysis
Project Status
Reporting
Communication
Plan
Project Controls
Deliverables
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79. Puzzle
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04
03
05
0201
79

80. Address:
# street number, city, state
Contact Numbers:
0123456789
Email Address:
emailaddress123@gmail.com
Thank You 80