1. S H U B H O D E E P M U K H E R J E E
+91 8334895222
shubhodeepmukherjee@gmail.com
D A T A M A N AG E M E N T , B U S I N E S S A N A L Y S T , T E C H N I C AL L E AD
Multi-skilled professional with 10+ years of Experience as both Business Analyst & Technical
Lead for Data Management Programs. Hands-on and in-depth knowledge in application
development and data management with focus on financial and telecom sectors. Proficient
in System/Process Automation, Data Risk Management, Data Quality/Integrity Management
and Governance Practices, Data Stewardship, System Analysis. Possess excellent
Interpersonal Skills.
F U N C T I O N AL E X P E R T I S E
 Specialized in Requirements Elicitation,Requirement Analysis,Requirement
Documentation and Requirement Validation & Acceptance
 Specialized in delivering significant business benefits using data management and
governance techniques (transformation, analytics, data quality) in global business
environment
 Specialized in Data Risk Management and Data Governance using COBIT 5,DAMA
and EDM Framework
 Specialized in implementing MDM Strategy Roadmap for Master and Reference Data
 Hands on experience in Data Stewardship process to maintain Data Quality across
the organisation
 Proficient in defining Data Rules holistically and to clearly identify Critical Data
Elements
 Hands on experience in Metadata Management(Elicitation and Maintain) process for
effective Data Management
 Specialized in Debugging & Problem Management for systems. Ability to provide
quick and effective tactical solutions to resolve business problems and increase
productivity
 Specialized in Telecom OSS Order Journeys, Provisioning, Inventory Management
and Fault Management
 Over 3 years of Customer Site Experience (UK)
T E C H N I C AL E X P E R T I S E
 Hands on experience in Metric Stream GRC Tool
 Data Analysis, Data Quality Management,Data Stewardship,Metadata Management
 Hands on experience on system transition and large scale data migration
 Experienced in identifying the master data domain(s) and manage the critical data of
an organization
 Experienced in Conceptualizing, development, and implementation of an enterprise
MDM solution architecture in support of the customer’s data governance strategy to
harness the value of organizational asset
 Experienced in Analyzing As-Is Legacy System for Pain-Points,Redundancy,etc and
to come with up with the To-Be model
 Experienced in desiging and developing of Bespoke RPA’s for seamless handshake
between systems
 Excellent Understanding of Telecom OSS – Quote to Order, Service delivery
 Experienced in Delivery Management , have successfully lead multiple deliveries
 Experienced in Presales engagement – Responding to RFP, Executing POC’s
 Experienced in Problem Management, Deployment Management, Incident
Management and Change Management

2. SHUBHODEEP MUKHERJEE– RESUME 2
 Experienced in c#.net,ASP.net,Oracle PLSQL,SQL
 Certified Big Data Professional using Hadoop Hadoop Eco System
 Knowledge of Tableu,Qlick Sense,Service Now, Microsoft Visio
M AN AG E M E N T & I N T E R P E R S O N AL S K I L L S
 Proven track record of building and managing large-scale projects from start to end
 Worked majorly in client facing roles, mostly in alignment with international clients at
various locations of the UK
 Proficient in understanding the customer’s business problems and providing an initial
solution followed by the proof of concept for the solution
 Proficient in Project and Delivery management. Have managed large size team
working in various time zones with heterogeneous skill sets
 Responsible for providing status updates to the resolving groups and the top
management with respect to service restoration within the Service Level Agreements
 Communicating with various resolving groups to resolve customer grievances without
delaying the customers’ business
 Ability to build team from scratch by recruiting skilled professionals and frooming
them as a team. Highly self-motivated and proclaimed to be a 'groomer' amongst
colleagues and team mates
 Getting the team to work together to achieve a common goal effectively and timely
manner
 Good Team Player , have great connect with the Team Members , maintain
transparent enviornment and a healthy work enviornment
 Virtusa Scrum Master Certified
 Harvard Manage Mentor Certified through Mahindra & Mahindra Ltd
E D U C A T I O N
09.2002 – 08.2006 HERITAGE INSTITUTE OF TECHNOLOGY
B-TECH (INFORMATION TECHNOLOGY)
DGPA – 7.01
K E Y S K I L L S W I T H E X P E R I E N C E & L E V E L
ASP.net 8 years Advanced
C#.net 9 years Advanced
SQL 9 years Advanced
PLSQL 8 years Intermediate
Visual Basic 6.0 5 years Intermediate
Big Data Hadoop 2 Months Beginner
A V A I L A B I L I T Y
Notice Period 1 month
Visa Status NA
W O R K H I S T O R Y
06. 2016 – PRESENT OCWEN FINANCIAL SOLUTIONS PVT LTD
Assistant Manager
Promote a risk-aware culture while enabling and empowering the
enterprise to proactively identify Data risks, opportunities and
business benefits or impacts

3. SHUBHODEEP MUKHERJEE– RESUME 3
Develop Data risk oversight plan, roadmap, priorities in line with
Enterprise business priorities
Monitor key goals, KRIs and metrics of data risk governance and
management processes against targets, analyze the cause of
deviations, and perform root cause analysis
Identify, prioritize, rate risks related to Data, its management and
Governance
Mapping analyzed "In-house" risks to Cobit 5 Processes &
Activities
Conduct Risk Control Self Assessments across all dimensions of
data management and governance
Assess industry specific data standards, Review internal Data
Quality, Metadata, Architecture, operations, Security & privacy
policy
Standardizing risk framework with Cobit, EDM and DAMA
methodologies
Evaluate and update policies, procedures, roles and
responsibilities for effective Data risk management by aligning
IT risk to Enterprise risk appetite
09. 2015 – 06.2016 VIRTUSA CONSULTING PVT LTD (CLIENT: BT)
Senior Consultant
Extensive System Analysis to understand business problems and
provide tatcical solutions
Design & Lead for building Handshaking Solutions(RPA) between
two different systems across networks
Resolve System problems in terms of Performance and memory
management & Reporting
Work as a Data Steward for diversified Telecom Data , proactively
identifying faults in data and getting it fixed
Work with Chief Architects Office to device a major Transformation
and Systems Rationalization Programme
Business Consultant for Service Now PlugIn Design and
Development
Pre Sales,Responding to RFP’s by understanding new areas
04. 2012 – 09. 2015 TECH MAHINDRA LTD (CLIENT: BT)
Team Lead
Design & Lead new improvements and initiatives for the Telecom
Data Fallouts
Understanding customer requirements and problems and then
coming up with tactical and strategic solutions
Proactively Analyze complex telecom data issues which is
affecting business
Extensive System Analysis for effective Performance and memory
management
Establish , discuss and finalize Data Mappings for effective
System Transitions
Manage and Lead Critical System and Data Migrations
04. 2011 – 04. 2013 TECH MAHINDRA LTD (CLIENT: BT)
Senior Governance Analyst

4. SHUBHODEEP MUKHERJEE– RESUME 4
 Worked as a Senior Governance Analyst for MDM - Reference
Data Management Program
 Developed governance capabilities for policy conformance
dashboards
 Supervise the delivery of solution across affected systems
 Identify , analyze and finalize Data Mappings for effective System
Transitions
 Design ,Planning and Coding of the Web Portals and Application
Tools in C#, .net, ASP.net and Oracle
07.2008 – 04.2011 TECH MAHINDRA LTD (CLIENT: BT)
Senior Data Analyst
 Extensive System Analysis to understand business problems and
provide solutions
 Participate in design workshops targeted to improve current data
ecosystem
 Carrying out Security Audit, PMR, Quality Audit and BCP drills for
the project
 Arranging Scrum meetings and Calls within the Team
 Provide on demand analysis for Service and Fault Assurance
 Running daily performance and task reports
12.2006 – 06.2008 TECH MAHINDRA LTD (CLIENT: BT)
Data Analyst
 Analyzing the data and check for Data Quality as per the
Standards
 Coding and Implementation of Data Loading Tool
 Perform Data Build activity
 Perform on demand causal analysis for generating deeper
insights for identified problems
 Performed sanitized Data Build activity for Data Migration Projects
P E R S O N AL I N F O R M AT I O N
Born September 6th
in Jaipur (India)
Citizenship: Indian
Marital status: Married