This document provides information on an IT Project Manager with over 25 years of experience successfully leading complex global IT projects for large clients. The professional has extensive skills in project management, IT systems management, and experience delivering solutions that align technology with business objectives. Areas of expertise include managing WAN, LAN, wireless, VoIP, and other networks and systems.
1. 319-463-5228 ofc Wes Mogenhan wes.mogenhan@one.verizon.com
Montrose, IA 52639
SUMMARY:
I am a certified IT Project Manager with more than 25 years of experience delivering complex solutions that
positively affect revenues and performance through the alignment of budget and resources with corporate
objectives. Demonstrated expertise in leading global custom IT projects for large multinational clients. Highly
skilled at applying creative and collaborative approaches for accomplishing client project and service objectives.
Consistently leverage extensive project management skills and experience to accomplish client priorities while
minimizing contract costs.
SKILLS & SYSTEM MANAGEMENT:
WAN,LAN,Wireless,VoIP,CMDB,IVR,CPE Procurement, CA ClarityDatabase,DataCenterOperations, Technical
Operations,NetworkOperations,CustomReporting,ContinualService Improvement
Global Resource,Telecommunications,Infrastructure DesignandImplementation,SystemsIntegration,Planning,
ProtectionandOptimization
Change Management,IncidentManagement,ProcessManagement,Organizational Design,StrategicPlanning,Service
Contract Management
HIPAA, PCIand SOXCompliance Management
PROFESSIONALEXPERIENCE:
VERIZON (2000 to Present),Montrose,IA (remoteandonsite)
SeniorITProjectManager
- Over15 year historyleading11programs/projects across7 different large scale organizations ranging(durations from6
mo to 3 years)
- Program/Projectexamples
o Managing Global clientsforsolutiondesign,CPEandcircuitprocurement,change management,corporate
compliance,andimplementationthroughto successful operationalendstate
o Workedto customize andvalidate call centeroperational applicationsecurityandHIPAA,PCIandSOX compliance
standardsto meetKPand governmental requirements.
o Ledteams onthe OperationsandEngineeringsupport transitionactivitiesincludingNOCandoff shore transition.
o Transitioneda700+ node Data andVoice worldwidenetworktoa new Verizonmanagedplatform.Technologies
include Ethernet, PIP,CiscoVoIP,Frame Relay,VPN,SONET,LAN,WLAN,Voice,WirelessMobility,Security and
VSAT.Ledteam indevelopingandsettingupacost effectivesteadystate PMOteam.
ASHLAND Inc.(1994 –2000)
TelecommunicationsProjectManager,Lexington,KY
- Responsible forDomesticandInternational multi-vendorcontractnegotiation,procurement,implementationand
maintenance of AshlandGlobal networkconsistingof Data,Voice,WAN,LAN,VoIP,Wireless,circuits,LECand CLEC
networking
AT&T (1979 –1994)
National AccountService Managerforthe AshlandOil (Inc.) national account. ,Lexington,KY
- Implementedandmaintainedanational base of voice/dataservicesandequipment. Including:PBX’s,Frame Relay,ISDN,
T1, Private Line,Private Voice Networks(dedicatedandswitched),VSAT,DisasterRecoveryandVideo.
IBM National AccountTeamTechnical Support, White Plains,NY
Travelednationallytohandle voice anddataTierIIItechnical supportissuesonthe IBMaccount.
OperatorServices,CustomerService Rep,PBXFieldTechnician, Boston,MA - New EnglandTelephone
PROFESSIONALCERTIFICATIONS:
- PMI – (PMP) Project Management Professional since 2006 - PMP#: 442673
- BICSI – RCDD Certified since 1997 - RCDD #: 151908R
- ITIL Foundations v3 certified since 2006 #: 74403 (CSI - sub specialty, PPO – sub specialty)
OTHER: I have travelledandworkedinEurope (France,UK,Germany),Brazil,Mexico,Australia,Canada,the Philippinesand
Hong Kong. I have heldworkvisasforBrazil,Australia,the Philippines,andChina.