1. 99.5
99.6
99.7
99.8
99.9
100
100.1
Excel Outlook Word Powerpoint
Percentage Performance
SHERYL J. MONTANTE
971-56-1868925 / juranessheng@gmail.com
“MAKING LIFE EASIER FOR BUSY PROFESSIONALS”
A highly competent professional who can be trusted with even the most confidential
projects; Excels in turning disorganized environments into smooth-running operations
to improve accuracy and efficiency; A quick learner who always wants to exceed
expectations.
MS Office Expertise
Administrative Skills
Communication
Organizational Ability
Customer Service
Time Management
Budgeting Skills
Analytical Skills
Planning Skills
Technical Expertise
PROFESSIONAL SKILLS
PROFESSIONAL EXPERIENCES
FEB 5, 2010 – DEC 30, 2015 | Executive Assistant- Mindanao Consumer Sales Division (5 years & 10 months)
Bayan Telecommunications, Inc.
- Knowledgeable in MS Excel for reports generation
- Very proficient in MS Office Application
- Organizes business meetings & teleconferences
- Arranges travel itinerary and cash advances, hotel accommodations and plane tickets
- Prepares Minutes of the Meeting as needed
- With proper Phone Etiquettes
- Organizes various documents and handles sensitive files in a very confidential manner
- Assists the Human Resource as extra mile for some office activities
- Consolidates regular and spontaneous reports from Admin Assistants per region
- Manages calendar of activities of Immediate Superior
- Handles Purchase Requests via ONLINE System
- Monitors the need for replenishment of office supplies
- Creates E-Requests for SALES technical concerns
- Administrator of Suppliers or Third Party Contracts for uploading to Database Portal (online)
- Custodian of Petty Cash Fund and Revolving Funds of all departments
- Validates and audits various payout requests
- Creates different Reports Templates in MS Excel format
- In-Charge of the daily attendance records of Sales Personnel
- Coordinates well with Department Heads for other SALES Concerns and Subscribers’ issues and complaints.
- Participates to Employees Program so as to bring contributions to SALES output
2. 2000-2004 | Bachelor’s Degree
Bachelor of Science in Computer Science
University of Immaculate Conception
-RED RIBBON DOC to be presented once hired (with
UAE Stamp)
EDUCATION
Al Mushrif, 4th
Street, Villa # 105
Abu Dhabi, UAE
PO Box 106656
Phone: +971-56-1868925; +971-566236547; +971-2-6324496
Email: juranessheng@gmail.com;
CONTACT
DETAILS
JOB CATEGORY
MAR 2007 – FEB 2010 | Telecollector – Billing and Collection Department / CUSTOMER SERVICE DIVISION (3 years)
Bayan Telecommunications, Inc.
- Conducts call out activities for reminding and collecting subscriber’s billing accounts and payments
- Receives incoming calls for subscriber’s inquiries and attends to their needs and complaints
- Schedules pick up payments to ensure collections by field agents per assigned area
- Generates reports for the call outs made weekly and monthly.
- Coordinates well thru email any issues of subscribers to concerned departments and makes sure to get back to clients so
they would feel they are well-taken care of and they are properly addressed.
AUG 2004 – JULY 2005 | Office Assistant–BOSG Department (1 year)
Globe Telecom
1. Checks SMART SIM CARDS manually to validate whether defective or still working. Said cards were exchanged from the
GLOBE SIMPACTS for FREE which subscribers availed.
2. Creates reports in excel file those that were being manually checked
PERSONAL INFORMATION
AGE: 33
Marital Status: Married
Dependents: 2
Visa Status: TOURIST VISA
Expiry Date: July 9, 2016
PASSPORT #: EC 6350471
NATIONALITY: Filipino
JOB ROLES : Executive Assistant
Administrative Assistant
Secretary
Front Office
Receptionist
Billing Officer
Customer Service Representative
FUNCTIONAL AREA : Administration/Secretarial/Data Entry
CAREER LEVEL : Mid-Level
EMPLOYMENT TYPE : Permanent/ Full Time
TOTAL EXPERIENCE : 10 Years in the Philippines